Practice Quiz Flashcards

1
Q

In Salesforce, —-are associated with Accounts. —-represent the individuals you work with at a company (Account). Perhaps the key decision makers, finance or procurement.

A

Contacts

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

We can create a —- field on the Account object, and filter it so that it only calculates Opportunities where the Stage is equal to Closed Won.

A —- field is a field that aggregates child record information into the parent record.

A

Roll-Up Summary

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

—- allow users to select multiple values from a predefined list.

A

Multi-Select Picklists

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q
A
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

A —-allows a user to link the current record to another record in Salesforce.

A

Lookup

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

A —- can be set which automatically inserts the specified value whenever a new record is created. Users can still select a different picklist value if desired.

A

default value

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

A —- set can be used to share and restrict values across objects and custom picklist fields.

A

global value

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

A —- controls what values in a field are available based on the value of another field.

A

dependent picklist

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

How many Master-Detail relationships can an object have?

A

2

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Emma and Steve are both assigned a custom Sales Team profile that enables create, read, and edit on accounts. As a manager, Steve should also be allowed to delete accounts. How can this be achieved?

A

Create a new permission set and assign to Steve.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

—- defines the default level of access. The —- should always be your most restrictive use-case. For example, if even a single user should not be able to view other user’s Opportunities then the —-for Opportunities MUST be set to ‘Private’.

A

Organization-wide default (OWD)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

The —- extends record access to users higher in the hierarchy. This is great for teams as it can allow team managers to view their subordinates records.

A

role hierarchy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

—- can be created to grant additional record access to certain users or groups of users. For example, if Opportunities are private but your Sales Support team should have access to all Opportunities, you could use a sharing rule to grant them access.

A

Sharing rules

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

—- allows the owner of a record to share it with other users. This is perfect for times when sharing cannot be automated or is a one off.

A

Manual sharing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

For more granular control, fields can be made required using —-. —- allow you to create logic based on other fields or the type of user.

A

validation rules

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

You frequently need to view a specific report in Salesforce. How could you improve navigation and make it easier to access it?

A

Favorite

16
Q

A user would like to Bcc themself into any emails they send via Salesforce. This can be achieved in Personal Information, User Record, or My Email Settings?

A

My Email Settings

17
Q
A