Practice Questions 1 Flashcards
1
Q
- Each individual reporting to only one supervisor defines:
a. unified command.
b. unity of command.
c. span of control.
d. unified control.
A
- Reference: NFPA 1021, 4.1.1
Delmar, Company Officer, 3rd Edition, page 70.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, 1st Printing, pages
235,240, and 444.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, pages 11 and 20.
Answer: B
2
Q
- An organization that publishes standards is the:
a. National Fire Protection Association.
b. National Fire Academy.
c. National Volunteer Fire Council.
d. International Association of Fire Fighters.
A
- Reference: NFPA 1021, 4.1.1
Delmar, Company Officer, 3rd Edition, page 9.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, page 115.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 123.
Answer: A
3
Q
- Which step in the budget process occurs first?
a. Evaluation
b. Implementation
c. Preparation
d. Planning
A
- Reference: NFPA 1021, 4.1.1, 4.4.3, and 4.4.3(A)
Delmar, Company Officer, 3rd Edition, page 113.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, page 212.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 246.
Answer: D
4
Q
- NFPA Standard _____ addresses fire department occupational safety and health.
a. 1501
b. 1200
c. 1500
d. 1021
A
- Reference: NFPA 1021, 4.1.1, 4.7.1, and 4.7.l(A)
Delmar, Company Officer, 3rd Edition, page 206.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, pages 115 and
223.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 106.
Answer: C
5
Q
- Which of the following is not one of the qualities of a good company officer?
a. Be a role model
b. Be loyal to the department
c. Be committed to personnel training and education
d. Be able to enforce discipline quickly
A
- Reference: NFPA 1021, 4.1.1
Delmar, Company Officer, 3rd Edition, page 14.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, pages 19-20.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, pages 46-48.
Answer: D
6
Q
- The term that means an individual has been tested by an accredited examining body on clearly identified material and found to meet a minimum standard is:
a. testing.
b. guidelines.
c. consensus.
d. certification.
A
- Reference: NFPA 1021, 4.1.1
Delmar, Company Officer, 3rd Edition, page 8.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, pages 5 and 868.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, pages 123.
Answer: D
7
Q
- Utilizing the hygiene theory/motivation-hygiene theory, the company officer should:
a. recommend subordinates for a raise.
b. break each job down into steps that can be easily accomplished.
c. explain how it relates to the big picture.
d. remind fire fighters of how important their work is to the citizens of the community.
A
- Reference: NFPA 1021, 4.1.1, 4.2.5, 4.2.S(A)(B), 4.2.6, and 4.2.6(A)(B)
Delmar, Company Officer, 3rd Edition, page 140.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, page 838.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 164.
Answer: D
8
Q
- A theory X leader believes:
a. workers are lazy and need to be watched.
b. workers seek responsibility.
c. only a small part of a worker’s potential is used.
d. workers feel work is natural
A
- Reference: NFPA 1021, 4.1.1, 4.2.5, 4.2.S(A)(B), 4.2.6, and 4.2.6(A)(B)
Delmar, Company Officer, 3rd Edition, page 86.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, page 35.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 64.
Answer: A
9
Q
- A chief officer giving someone a raise or promotion is a highly visible use of ______power.
a. coercive
b. identification
c. legitimate
d. reward
A
- Reference: NFPA 1021, 4.1.1, 4.2.5, 4.2.S(A)(B), 4.2.6, and 4.2.6(A)(B)
Delmar, Company Officer, 3rd Edition, page 142.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, pages 47-48.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 164.
Answer: D
10
Q
- A company officer issuing a reprimand for not submitting a report on time is an example of _____ power.
a. coercive/punishment
b. identification/emulation
c. expert/legitimate
d. reward/recognition
A
- Reference: NFPA 1021, 4.1.1, 4.2.5, 4.2.S(A)(B), 4.2.6, and 4.2.6(A)(B)
Delmar, Company Officer, 3rd Edition, page 142.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, page 48.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 164.
Answer: A
11
Q
- Within an organization, _____ power stems from shared values or the acceptance of an organizational structure.
a. coercive
b. identification
c. legitimate
d. reward
A
- Reference: NFPA 1021, 4.1.1, 4.2.5, 4.2.S(A)(B), 4.2.6, and 4.2.6(A)(B)
Delmar, Company Officer, 3rd Edition, page 142.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, page 49.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 164.
Answer: C
12
Q
- Withholding or postponing a reward is an example of _____ power.
a. coercive/punishment
b. expert/legitimate
c. identification/emulation
d. reward/recognition
A
- Reference: NFPA 1021, 4.1.1, 4.2.5, 4.2.S(A)(B), 4.2.6, and 4.2.6(A)(B)
Delmar, Company Officer, 3rd Edition, page 142.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, page 48.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 164.
Answer: A
13
Q
- Directions: Read the following statement and select the correct answer from choices A-D.
When first promoted to company officer, an individual should adopt one leadership style and use this style in all situations. This statement is:
a. incorrect; the officer should apply different leadership approaches when they appear appropriate.
b. B. correct; fire fighters are more comfortable with a consistent leadership style.
c. C. incorrect; the officer should try several different approaches before adopting one style.
d. D. correct; in this way the officer will be able to develop his/her leadership abilities faster.
A
- Reference: NFPA 1021, 4.1.1, 4.2.6, and 4.2.6(A)(B)
Delmar, Company Officer, 3rd Edition, page 143.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, page 33.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition page 163.
Answer: A
14
Q
- The employee development style that is usually done before the fact to assist the employees in improving their skills knowledge and ability is:
a. controlling.
b. directing.
c. coaching.
d. counseling.
A
- Reference: NFPA 1021, 4.1.1, 4.2.5, 4.2.S(A)(B), 4.2.6, and 4.2.6(A)(B)
Delmar, Company Officer, 3rd Edition, page 165.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, page 64.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition pages 122
and 138. ‘
Answer: C
15
Q
- When officers feel that their span of control has been exceeded, they should:
a. delegate assignments.
b. request more resources.
c. revise work assignments.
d. exercise stronger supervision.
A
- Reference: NFPA 1021, 4.1.1, 4.1.2, 4.2.1, 4.2.l(A)(B), 4.2.2, 4.2.2(A)(B), 4.2.3,
4.2.3(A)(B), 4.2.6, 4.2.6(A)(B), 4.6.2, and 4.6.2(A)(B)
Delmar, Company Officer, 3rd Edition, pages 71 and 108.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, page 242.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 72_
Answer: A
16
Q
- A fire department policy needs to be changed. Using a decision-making process after defining the problem, the officer should:
a. identify several alternatives.
b. solve the problem with immediate corrective action.
c. implement the solution.
d. select the best alternative.
- A fire department policy needs to be changed. Using a decision-making process after defining the problem, the officer should:
A
- Reference: NFPA 1021, 4.1.1, 4.4.1, 4.4.l(A)(B)
Delmar, Company Officer, 3rd Edition, page 121.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, 1st Printing,
page 87.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 197.
Answer: A
17
Q
- Company officers who utilize effective delegation:
a. move all their workload to their subordinates.
b. are lax and look to avoid blame.
c. delegate all responsibility to their subordinates.
d. provide an empowerment tool to their subordinates.
- Company officers who utilize effective delegation:
A
- Reference: NFPA 1021, 4.1.1, 4.2.1, 4.2.l(A)(B), 4.2.2, 4.2.2(A)(B), 4.2.3, 4.2.3(A)
(B), 4.2.6, and 4.2.6(A)(B)
Delmar, Company Officer, 3rd Edition, page 108.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, pages 59 and 63.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 72.
Answer: D
18
Q
- According to Herzberg, _____ factors keep more people satisfied with their work.
a. power
b. monetary
c. hygiene
d. employee benefit
- According to Herzberg, _____ factors keep more people satisfied with their work.
A
- Reference: NFPA 1021, 4.1.1, 4.2.5, 4.2.5(A)(B), 4.2.6, and 4.2.6(A)(B)
Delmar, Company Officer, 3rd Edition, page 140.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, page 837.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 164.
Answer: C
19
Q
- According to Herzberg, factors such as achievement and recognition are called:
a. motivators.
b. hygiene factors.
c. monetary conditions.
d. basic needs.
A
- Reference: NFPA 1021, 4.1.1, 4.2.5, 4.2.5(A)(B), 4.2.6, and 4.2.6(A)(B)
Delmar, Company Officer, 3rd Edition, page 140.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, page 837.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 164.
Answer: A
20
Q
- The section that develops and documents the incident action plan is:
a. Command.
b. Finance.
c. Planning.
d. Operations.
A
- Reference: NFPA 1021, 4.1.1 and 4.1.2
Delmar, Company Officer, 3rd Edition, 1st Printing, page 379.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, page 438.
Jones and Bartlett, National Incident Management System, Principles and Practice,
1st Edition, pages 4 7-48.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 295.
Answer: C
21
Q
- _____ is responsible for setting strategic objectives and maintaining a comprehensive understanding of the incident.
a. Operations
b. Planning
c. Finance
d. Command
A
- Reference: NFPA 1021, 4.1.1, 4.1.2, 4.6.1, 4.6.l(A)(B), 4.6.2, and 4.6.2(A)(B)
Delmar, Company Officer, 3rd Edition, 1st Printing, page 378.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, page 438.
Jones and Bartlett, National Incident Management System, Principles and Practices, 1st
Edition, page 24.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 292.
Answer: D
22
Q
- A subordinate’s perception of a supervisor’s authority to administer discipline is referred to as _____ power.
a. legitimate/formal
b. reward/compensatory
c. coercive/punishment
d. referent/deferred
A
- Reference: NFPA 1021, 4.1.1, 4.4.4, 4.4.4(A)
Delmar, Company Officer, 3rd Edition page 142.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, 1st Printing,
page 48.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 164.
Answer: C
23
Q
- Which of the following is not true regarding ethics in the fire service?
a. The difference between right and wrong
b. Based on a value system of acceptable beliefs
c. Fire service is not immune to ethical standards
d. Formal written evaluation process to judge different ranks according to unwritten rules
A
- Reference: NFPA 1021, 4.1.1
Delmar, Company Officer, 3rd Edition, 1st Printing, page 96.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, 1st Printing,
page 78.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 17.
Answer: D
24
Q
- The first step in the decision making process is to:
a. determine the best response.
b. classify the problem.
c. evaluate the result.
d. generate alternative solutions.
A
- Reference: NFPA 1021, 4.1.1
Delmar, Company Officer, 3rd Edition, 1st Printing, page 121.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, 1st Printing,
page 87.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, 1st Printing,
page 197.
Answer: B
25
Q
- The pathway of responsibility from the top of the organization to the bottom and vice versa is called:
a. authority.
b. delegation.
c. chain of command.
d. responsibility.
A
- Reference: NFPA 1021, 4.1.1, 4.4.4, and 4.4.4(A)
Delmar, Company Officer, 3rd Edition, 1st Printing, page 70.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, 1st Printing,
page 241.
Jones and Bartlett, Fire Officer Principles and Practice, 2nd Edition, 1st Printing,
pages 11, and 19.
Answer: C
26
Q
- The forms of communication used to transmit a message from a sender to a receiver may include all of the following except:
a. the spoken word.
b. body language.
c. visual displays.
d. intuitive transfer.
A
- Reference: NFPA 1021, 4.1.2, 4.2.1, 4.2.l(A), 4.2.2, 4.2.2(A), 4.2.3, and 4.2.3(A)
Delmar, Company Officer, 3rd Edition, page 24.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, page 124.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 268.
Answer: D
27
Q
- Which of the following is a good principle of effective writing?
a. The length of the work demonstrates knowledge of the subject.
b. Consider the reader.
c. To be technically correct, use complex terminology.
d. Group many subjects together into one comprehensive memo.
A
- Reference: NFPA 1021, 4.1.2, 4.3.3, 4.3.3(A), 4.4.1, 4.4.l(A), 4.4.2, 4.4.2(A)(B),
4.4.3, 4.4.3(A)(B), 4.5.1, 4.5.l(A)(B), 4.7.2, and 4.7.2(A)(B)
Delmar, Company Officer, 3rd Edition, 1st Printing, page 30.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, page 167.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 278.
Answer: B
28
Q
- The act of directing, ordering, and controlling resources best describes:
a. safety.
b. command.
c. operations
d. logistics.
A
- Reference: NFPA 1021, 4.1.2, 4.6.1, 4.6.l(A)(B), 4.6.2, and 4.6.2(A)(B)
Delmar, Company Officer, 3rd Edition, 1st Printing, page 378.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, page 436.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 292.
Answer: B
29
Q
- Written communications such as letters are a reflection on the:
a. company officer.
b. chief.
c. department.
d. All of the above.
A
- Reference: NFPA 1021, 4.1.2, 4.4.2, 4.4.2(A)(B), 4.3.3, and 4.3.3(A)
Delmar, Company Officer, 3rd Edition, 1st Printing, page 22.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, pages 167 and 176.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 272.
Answer: D
30
Q
- Directions: Read the following statements and select the correct answer from choices A-D.
a. The heading of a news release or letter usually includes the department’s logo or letterhead.
b. The appearance of a news release or letter is as important as its .style
c. because appearance is a critical part of the overall impression given to the reader.
d. The Public Information Officer is the only person responsible for preparing press releases.
i. Statement 1 is correct.
ii. Statements 1 and 3 are correct.
iii. Statements 1 and 2 are correct.
iv. All statements are correct.
A
- Reference: NFPA 1021, 4.1.2
Delmar, Company Officer, 3rd Edition, 1st Printing, pages 37-39.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, pages 176-179.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 279.
Answer: C
31
Q
- When a subordinate sidesteps the immediate supervisor and takes a problem directly to an officer higher in the chain of command, this breach violates the organizational principle of:
a. division of labor.
b. span of control.
c. unity of command.
d. communications.
A
- Reference: NFPA 1021, 4.2.1, 4.2.l(A)(B), 4.2.2, 4.2.2(A)(B), 4.2.3, 4.2.3(A)(B),
4.6, 4.6.l(A)(B), 4.6.2, and 4.6.2(A)(B)
Delmar, Company Officer, 3rd Edition, 1st Printing, page 70.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, page 241.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 11.
Answer: C
32
Q
- An employee becomes frustrated because he/she cannot comply with conflicting orders from different bosses and gives up trying. This problem is caused by a violation of:
a. chain of command.
b. division of labor.
c. span of control.
d. unity of command.
A
- Reference: NFPA 1021, 4.2.1, 4.2.l(A)(B), 4.2.2, 4.2.2(A)(B), 4.2.6, 4.2.6(A)(B),
4.1.1, 4.1.2, 4.6.3, and 4.6.3(A)(B)
Delmar, Company Officer, 3rd Edition, 1st Printing, page 70.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, page 240.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 11.
Answer: D
33
Q
- Proper priority of scene management is an integral part of successfully terminating an incident. Which of the following is the correct order of incident priority beginning with the most important to the least important?
a. Incident stabilization, life safety, property conservation
b. Incident stabilization, property conservation, life safety
c. Life safety, incident stabilization, property conservation
d. Life safety, property conservation, incident stabilization
A
- Reference: NFPA 1021, 4.2.1, 4.2.l(A)(B), 4.6.2, and 4.6.2(A)(B)
Delmar, Company Officer, 3rd Edition, page 345.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, page 445.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 319.
Answer: C
34
Q
- A long-term, measurable target to achieve is called a/an:
a. objective.
b. goal.
c. job description.
d. policy.
A
- Reference: NFPA 1021, 4.2.1, 4.2.l(A)(B), 4.2.2, 4.2.2(A)(B), 4.6.1, 4.6.l(A)(B),
4.6.2, 4.6.2(A)(B), 4.6.3, and 4.6.3(A)(B)
Delmar, Company Officer, 3rd Edition, 1st Printing, pages 106 and 410.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, page 58.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 165.
Answer: B
35
Q
- Rapid intervention teams/crews are required:
a. only during the initial stage.
b. to have full PPE close by if needed.
c. when crews are operating in a hazardous environment.
d. only when deemed necessary by the incident commander.
A
- Reference: NFPA 1021, 4.2.1, 4.2.l(A)(B), 4.7.1, 4.7.l(A)(B), 4.6.2, and 4.6.2(A)(B)
Delmar, Company Officer, 3rd Edition, 1st Printing, pages 220-221.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, page 453.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, pages 294 and 306.
Answer: C
36
Q
- A company officer must realize that listening is a/an _____ process.
a. active
b. emotional
c. hearing
d. passive
A
- Reference: NFPA 1021, 4.2.1, 4.2.l(A), 4.2.2, 4.2.2(A), 4.2.3, and 4.2.3(A)
Delmar, Company Officer, 3rd Edition, 1st Printing, page 26.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, page 134.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 269.
Answer: A
37
Q
- A _____ is a guide for decision making; a _____ is a detailed guide for action.
a. policy; procedure
b. procedure; policy
c. strategic plan; policy
d. strategic plan; procedure
A
- Reference: NFPA 1021, 4.2.1, 4.2.l(A)(B), 4.2.2, 4.2.2(A)(B), 4.2.3, 4.2.3(A)(B),
4.4.1, 4.4.l(A)(B), 4.4.2, 4.4.2(A)(B), 4.7.1, and 4.7.l(A)(B)
Delmar, Company Officer, 3rd Edition, 1st Printing, pages 88 and 412.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, page 202.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 15.
Answer: A
38
Q
- One of the ways that company officers can greatly increase their productivity is through:
a. report writing.
b. delegation.
c. progressive discipline.
d. authority
A
- Reference: NFPA 1021, 4.2.1, 4.2.l(A)(B), 4.2.2, 4.2.2(A)(B), 4.2.6, 4.2.6(A)(B),
4.2.3, and 4.2.3(A)(B)
Delmar, Company Officer, 3rd Edition, 1st Printing, page 109.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, page 43.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, page 72.
Answer: B
39
Q
- Communication involves a process of two or more people sending and receiving information. Which of the following is required of each person in the process?
a. Level of activity
b. Communication only involves a message and its sender.
c. A single issue
d. People understanding each other
A
- Reference: NFPA 1021, 4.2.2, 4.2.2(A), 4.2.3, 4.2.3(A), 4.2.1, 4.2.l(A)(B), 4.6, 4.6.1,
4.6.l(A)(B), 4.6.2, 4.6.2(A)(B), 4.6.3, and 4.6.3(A)(B)
Delmar, Company Officer, 3rd Edition, 1st Printing, page 25.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, page 127.
Jones and Bartlett, Fire Officer, Principles and Practice, page 268.
Answer: D
40
Q
- In all cases, live-fire training evolutions should be conducted in accordance with:
a. NFPA standards.
b. OSHA.
c. building codes.
d. life safety codes.
A
- Reference: NFPA 1021, 4.2.3, 4.2.3(A)(B), 4.7.1, and 4.7.l(A)(B)
Delmar, Company Officer, 3rd Edition, 1st Printing, page 334.
IFSTA, Fire and Emergency Services Company Officer, 4th Edition, page 278.
Jones and Bartlett, Fire Officer, Principles and Practice, 2nd Edition, pages 132-133.
Answer: A