Practice Midterm Flashcards

covers chapters 1-5

1
Q

The value of a person’s BATNA is always relative to the possible settlements available in the current negotiation, and the possibilities within a given negotiation are heavily influenced by the nature of the interdependence between the parties. T or F?

A

true

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2
Q

True or False, conflict can occur when two parties are working toward the same goal and generally want the same outcome

A

True

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3
Q

Single-issue negotiations can often be made integrative by working to decrease the number of issues T or F?

A

False

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4
Q

If a major concession has been made on a significant point, it is expected that the return offer will be on the same item or one of similar weight and comparable magnitude

A

True

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5
Q

How much to believe of what the other party tells you is affected by: ?

A

-the circumstances of the negotiation
-the relations of how he or she treated you in the past
-the reputation of the other party (can depend on it)
-the dilemma of trust

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6
Q

An integrative negotiation problem should be defined as a solution process rather than a specific goal to be attained. T or F?

A

False

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7
Q

Good distributive bargainers will

A

ensure that there is enough room in the bargaining range to make some concessions

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8
Q

When people do not trust each other they are more than likely to engage in which behavior?

A

positional bargaining

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9
Q

Disruptive action actions can cause

A

-anger
-escalation of conflict
-increased costs
-embarrassment

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10
Q

A large majority of agreements in distributive marketing are reached when the deadline is ___.

A

near

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11
Q

T or F? The first iteration through the planning process should be firm, and the negotiator should be inflexible and not modify and adjust previous steps as new information becomes available.

A

False

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12
Q

A joint goal is one in which______

A

individuals with different personal goals agree to combine them in a collective effort

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13
Q

Interdependent parties’ relationships are characterized by___.

A

interlocking goals

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14
Q

Whereas distributive bargaining is often characterized by mistrust and suspicion, integrative negotiation is characterized by?

A

trust and openness

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15
Q

T/F For positive problem solving to occur, both parties must be committed to stating the problem in neutral terms

A

true

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16
Q

Successful logrolling requires:

A

the parties establish more than one issue in conflict and then agree to trade off among these issues so one party achieves a highly preferred outcome on the first issue and the other person achieves a highly preferred outcome on the second issue

17
Q

Interests can be:

A

-substantive, directly related to focal issues under negotiation
-process-bases, related to the manner in which we settle this dispute
-based in the intangibles of the negotiation
-relationship-based, tied to the current or desired future relationship between the parties

18
Q

T/F In “calculated incompetence,” the negotiator is intentionally given false or misleading information to reveal to the other party

A

false

19
Q

Effective planning requires hard work on the following points:

A

-Defining the bargaining limit
-defining limits and alternatives
-defining interests
-defining the issues

20
Q

T/F The more you can do to convince the other party that his or her costs of delay or aborting negotiations will be costly, the more likely will be to establish a modest resistance point.

A

True

21
Q

T/F The resistance point is the point at which a negotiator would like to conclude negotiations

A

False

22
Q

T/F Intrinsic relationship interests exit when the parties derive positive benefits from the relationship and do not wish to endanger future benefits by souring it

A

False

23
Q

T/F Drawing up a firm list of issues before the initial negotiation meeting is a valuable process because it forces negotiators to think through their positions and decide on objectives

A

True

24
Q

A strong interest in achieving only substantive outcomes tends to support which strategy?

A

competitive

25
Q

If the other party has a strong and viable alternative, he/she will?

A

set and push for high objectives

26
Q

T/F Negotiations with a positive settlement range are obvious from the beginning

A

False

27
Q

What is a situation in which solutions exist so that both parties are trying to find a mutually acceptable solution to a complex conflict is known as?

A

win-win

28
Q

T/F One way negotiators may convey the message that “this is the last offer” is by making a personalized concession

A

True

29
Q

T/F in brainstorming, participants are urged to be spontaneous, even impractical, and to censor anyone’s ideas (including their own)

A

False

30
Q

T/F Studies indicate that negotiators who make low modest opening offers get higher settlements than do those who make opening offers

A

False

31
Q

T/F If both parties understand the motivating factors for the other, they may recognize possible compatibilities in interests that permit them to invent new options which both will endorse as an acceptable settlement

A

True

32
Q

Tangible Factors___

A

include the price or terms of agreement

33
Q

What can contribute to conflict’s destructive image?

A

misperception and bias

34
Q

T/F Interests may be process-based and relationship based

A

True