PRACTICE MANAGEMENT Flashcards
What are the levels of a Corporation?
Stakeholders
Directors
Officers
AIA B101 requires which insurances? And for what?
1 – General Liability – Covers the physical office space
2 – Professional Liability – Covers errors and omissions
3 – Workers’ Compensation Insurance – Covers the physical project site
4 – Auto Liability – Covers company vehicles and personal cars used for business purposes
Standard of Care
Expected quality of service for architect by area. The standard of care often decides whether architect is at fault when Architect made an error or omission.
Format types for specifications
MasterFormat: classifies by material: concrete, masonry, metals, etc. (older format, more commonly used)
Uniformat: classifies by system: substructure, shell interiors, etc. (newer format, better for BIM)
Employment Practice Liability Insurance
Intellectual Property Insurance
Employment Practice Liability Insurance = Insurance to protect from wrongful termination
Intellectual Property Insurance = Insurance to cover claims based on copyright/intellectual property infringement
The Owner is responsible for…
Pre-existing site conditions (geological, hazardous materials, surveying)
Paying Contractor
Paying Owner’s subs
Change orders
With or without cause hiring and firing of Architect
Aggregate Limit, Premium, Deductible, Claim
Aggregate Limit – Total coverage amount
Premium – Monthly/yearly bill
Deductible – Maximum paid by you, prior to coverage kicking in and paying
Claim – You think you experinced a covered event and demand payment from the insurance company
Tail insurance
Covers project after architect’s retirement
What is the process to file an ethical complaint against an architect?
1 – File the complaint through AIA National
2 – Advisory Board and Chair will be chosen
3 – Pre-hearing, Hearing, Start, Claim, Defense, End, Judgement*
*Confidential, No Counter-Claims, Can’t Fine or Enforce Behavior, but Can Admonish/Suspend
Who are the most common ethics complainants?
Other architects
Homeowners
Does the architect have a fiduciary duty to the client: a legal obligation to act in the owner’s best financial interest?
No, architects do not serve as an owner’s fiduciary.
Fiduciary duty: The obligation a professional has to act in the best interests of their client
Generally, the term is used for professions who protect the financial interest of the people they represent. Certified financial planners (CFPs) can’t recommend a particular investment if they do so because the CFP gets a higher commission from the brokerage if that particular investment is purchased; lawyers or accountants can’t advise their client to move forward with a deal because the lawyer or accountant owns the property to be sold; and a corporate director can’t steer the company to sign a worse deal because the person on the other side of that deal is her brother-in-law. (Of course, if the brother-in-law really has the best corporate travel agency and charges the company the lowest fees, it is probably not a breach of fiduciary duty.)
If you, as a fiduciary, breach your duty, you are liable in court, though as you would imagine, proving a breach is difficult in practice. The concept of fiduciary was set up because professions like attorneys, accountants and physicians are granted a monopoly to practice their craft, and hold power or knowledge asymmetries over their clients. While architects are granted a monopoly to practice by the state and do hold knowledge asymmetries, they are not fiduciaries.
Clients often assume a professional is bound by fiduciary duty, when in fact she is not. For instance, a stock broker is not a fiduciary. She can legally steer you to a particular stock only because she gets the largest commission for selling that stock–even if purchasing that stock is not in your financial best interest.
Fiduciary duty is the highest standard of care level that can be imposed under law, and thus it far exceeds the “standard of care” threshold for architects’ performance established in the AIA contracts. Owner-generated contracts sometime sneak in a clause binding the architect to fiduciary duty, but because your professional liability insurance almost certainly won’t cover that level of expectation, you will need to strike that fiduciary clause out of the contract. If the owner generates her own non-standard contract, you might even want to go out of your way to include a clause that establishes that the architect is not held to a fiduciary standard.
Why isn’t an architect held to a fiduciary standard? Perhaps because we protect the health, safety, and welfare of the public. Have a story where doing financially right by the owner conflicted with doing right by the public? Share it with me at ermann@amber-book.com and perhaps I’ll add it to the bottom of this flash card (anonymized). Or maybe architects aren’t held to the higher standard because the AIA, with an obligation to protect the architects, is the entity writing the industry-standard contracts.
Retainer
Retainer: Regular services for a fixed fee, more efficient than hourly over the long term. . . like if a university is regularly updating rooms as small projects (adding A/V equipment, accessibility ramps, upgrading outdated bathrooms) the university might hire an architect on retainer. The architect then can bill the university for the work completed, without having to create a new contract for each door that is replaced.
Agency
The agent creates a legally binding relationship between third party and principal, for instance in a CM as Agent project, the principal is the client and the Contractor is the third party
Who contracts directly under the Architect and who contracts under the Owner?
Architect: MEP, Lighting Consultant, Civil Engineer (utilities, land contouring, and all things related to the improvement to the land with the new building), Landscape Architect/Engineer, Cost Estimator, Code Consultant
Owner: Zoning, Traffic, Site, Geotechnical (underground), Surveyor, Civil Engineer (for duties related to permitting, and documenting the existing condition of the site)
The contractor is responsible for…
“Perfection” in construction Nothing outside the contract Paying and coordinating sub-Contractors Providing Owner with operation manuals Some design of specific systems (delegated design) for things like curtain wall details, concrete formwork, and steel fabricator shop drawings
The Architect is responsible for…
The project being on time and on budget
The instruments of service
The standard of care and protecting the health, safety, and wellness of the public
Coordination and administration of project team and processes
Enforcement of contract terms (as able)
Adherence to applicable codes
NOT means and methods of construction, existing site conditions, safety on the job site, anything outside the contract (additional services)
Fair Labor Standards Act
Davis Bacon Act
Fair Labor Standards Act: regulates minimum wage, overtime pay, and child labor
Davis Bacon Act: Contractors working on federal construction projects in excess of $2,000 must pay subcontractors no less than the locally prevailing wages.
General liability insurance
Covers the physical property of the firm, usually has a limit to total claims
*Landlords can require
Professional liability insurance
Covers the cost of mistakes made by the Architect, as well as disciplinary, regulatory, and administrative expenses (e.g. if OSHA is violated in the Architect’s office)
*Also called “errors and omissions” insurance
Mechanic’s lien
Mechanic’s lien: A claim placed against owner’s property due to unpaid debts. Used when the contractor fails to pay sub-contractors but can also be used when the owner does not pay the Architect. The land and building can be sold to settle the debts if the owner can’t pay cash.
If the owner owes money to the contractor, or the owner owes money to the architect, and the owner can’t or won’t pay her debts, a court can order the property to be sold to raise to cash to pay the debts. But the property can also be used to make unpaid subcontractors whole. If the contractor owes money to subcontractors, and the contractor skips town, the subs can go after the owner. If the owner can’t pay, a “lien” is put on the project and a court can force the owner to sell to square up with the subs. This is one of the reasons that the owner confirms that the contractor pays their subcontractors throughout the process. . . the owner doesn’t want to be on the hook later for the contractor’s unpaid bills.
OSHA
Occupational Safety and Health Administration (OSHA): enforces workplace safety regulations for things like construction falls, exposure to dangerous construction solvents, potentially dangerous power tools, and requirements for neon safety vests, glasses, & hardhats on site. OSHA considers office workplaces, like architects’ offices, to be low-hazard but requires reporting of workplace deaths or multiple simultaneous workplace hospitalizations, even in offices.
Common types of small business taxes
Federal and state income tax
Self-employment tax
Personal property tax
Post-occupancy evaluation
Post-occupancy evaluation: Surveys used to see how well a building is performing, usually administered at least a year after occupancy
*Very important! Employees are the major expense for any business, so knowing how design affects their performance is key.
Contractual liability insurance
Contractual liability insurance: Covers you when something goes wrong and you, by virtue of a contract you signed, are held responsible for it. Contractual liability coverage typically is included in your general liability insurance (the one that covers your business for non-professional incidents, like a slip-and-fall or dog bite at the office).
Architects sign many kinds of contracts in the course of day-to-day business: leases, purchase orders, agreements to engage an accountant, etc. (professional liability protection from errors and omissions claims falls in a separate category of insurance). Contractual liability insurance covers you when one of those signed contracts puts the burden of a problem on the architect.
For example, Lauren, an employee of your firm, tours a quarry with a client to select stone for an office building courtyard. In order to tour the quarry, Lauren signed a common release form, the type you sign all the time, indemnifying the quarry should something go wrong. Something did go wrong on the tour and Lauren was injured. Because she signed the release form holding the quarry harmless, your firm, rather than the quarry, is held responsible. And because you have contractual liability insurance as part of your general liability insurance policy, you’re covered for Lauren’s injury. (You’re probably covered. . . with insurance, it’s always hard to say for sure without knowing the specifics of the incident and the contract . . and even knowing that, the lawyers may need to hash it out because of a difference of interpretation.)
Subrogation
Subrogation: Process of the insurance company assuming agency for an insured party in order to sue another party.
For example, an electrical subcontractor error triggers a fire. The contractor’s insurance company, Amber Insurance, pays the contractor promptly for the damage, which is the type of prompt service the contractor has been paying for over the years in its monthly premiums.
In the policy, the contractor has given permission ahead of time for Amber Insurance to pursue reimbursement from the electrical subcontractor (or the sub’s insurance policy). Amber can then “stand in your shoes” and chase down reimbursement as your agent, as if you were suing. You also give up your right to sue the subcontractor to collect damages. It happened, the insurance company already paid you to make you whole, and now they alone have the right to make themselves whole by filing a claim against the party at fault.
Utilization Rate
Revenue Factor
Utilization Rate=Direct Salary Expense/Base Salary (also known as the billable or chargeable rate). If an employee, Amber, earns $100,000 per year, and 70% of her hours are charged to the client, we say that she has a utilization rate of 70% (which is a healthy, but realistically healthy, rate)
Revenue Factor= Utilization Rate x Direct Salary Expense Ratio
If your firm charges the client $3 for each dollar it pays Amber for her time, then we have charged the client $210,000 for Amber’s time. We say our firm’s Direct Salary Expense Ratio is 3.0.
By multiplying Amber’s utilization rate (70%) by the firm’s Direct Salary Expense ratio (3.0) we get a revenue factor of 2.1. That means that for our $100,000 investment in Amber’s salary, we earned the firm $210,000 in revenue.
This is your yield on total payroll, which measures productivity, profitability, and efficiency. Think about it: if we halve Amber’s utilization rate to 35%, we’ve reduced our revenue by half. Likewise, if we halve our firm’s Direct Salary Expense Ratio to 1.5, we have also cut revenue by half.
How do you decide how much to charge a client?
Value Pricing – Based on quality
Effort Pricing – Based on time spent (this is the ARE’s assumption in the exams)
% Cost Pricing – Based on percentage of total construction cost
Fixed fee pricing – Fixed cost to client typically derived based on triangulating estimates of the other three models
Risky contract language
Warrantee Guarantee Indemnify/Indemnification “Highest” standard of care As required/as necessary Hold harmless *Anything that passes liability to the Architect
AIA Documents: A701; C401; A305; G701; G702; G704
A701 – Instructions to Bidders
C401 – Architect-Consultant Agreement
A305 – Contractor’s Qualification Statement
G701 – Change Order
G702 – Application and Certificate of Payment
G704– Certificate of Substantial Completion
While it is worth becoming familiar with these because concepts like change orders, paying the contractor, bidding, and declaring substantial completion are HIGHLY prescribed and VERY important in this exam, I don’t think it’s worth your time memorizing the numbers of these AIA documents.
1 – Net Profit
2 – Net Billing
3 – Profit Earnings Ratio
4 – Prospect/Suspect
1 – Net Profit: Profit before tax and distributions to firm owners, but after paying wages and bills
2 – Net Billing: Billing that only covers fees for architect’s labor
3 – Profit Earnings Ratio=Profit/Net Operating Revenue (defines the health of the business). If our firm brings in $100,000 (after paying our consultants, but before we pay our salaries or rent), and our expenses (salaries and rent) are $80,000, then our profit is the $20,000 left over. We divide the 20k in profit by the 100k in net operating revenue to derive a profit earnings ratio of 0.20. That means that for every dollar we take in, 20 cents is available to our firm owners and investors as profit.
4 – Prospect and Suspect: Potential projects with a >51% (prospect) or
What types of damages can be pursued in litigation? Which are called for in AIA B101?
Consequential vs liquidated vs direct damages
Consequential damages – Estimated cost of lost business due to project delays (planned potential profit had my lemonade stand been open in time for the summer rush)
Liquidated damages – Actual cost of project delays (extra cost incurred by the owner paying back the bank loan she took out to build the project). *B101 allows for compensation based on liquidated damages.
Direct damages – Actual cost of fixing unacceptable work (maximum allowed is = the Architect’s fee)
Current Earnings
Current Earnings: profit left over after taxes and expenses are deducted from income
Base vs direct vs indirect salary
Base salary: Total annual compensation (Base Salary in $/year = Hourly rate * 40hrs/week*52 weeks/yr)
Direct salary: Salary derived from billable hours (cost of employee’s time charged to client for, say, code analysis)
Indirect salary: Salary from non-billable hours (cost of employee’s time spent fighting with a jammed copier for 30 minutes)
Balance Sheets
At the scale of an individual, your paycheck tells you how much you are making (your income) and your bank account describes what you’ve saved (your wealth).
Similarly, at the scale of your firm, its profit-loss statement lays out what the firm is making in profit (its income) and the balance sheet describes what the firm owns (its wealth)
The balance sheet includes
Solvency = current assets/current liabilities
Liquidity = expected assets/expected liabilities
Leverage = liabilities/equity
Return on Equity = profit/equity
*remember that
Assets = things your company owns (computers, plotters, office furniture, dollar value of intellectual property your company has generated, dollar value of your company’s reputation in the community, cash in the bank). Ask yourself, “How much do I have?”. . . if it has value, it’s an asset.
Liabilities = what your company owes (total owed in business loans, total owed in mortgage payments for the office building your purchased, total owed on a company car purchased last year, total owed to your employees for the last week’s worth of work because we are in between paydays). Ask yourself, “How much do I owe?” . . . if you’ve promised to pay someone else, but haven’t yet done so, that’s a liability.
Equity = the net worth of the business, were it to be sold today; Tally up all your firm’s assets and subtract all of your firm’s liabilities . . . that’s your firm’s equity.
Profit=How much money your firm is making this month or year. This is different than equity, which describes how much money your firm is worth.
If you’re still not sure of the difference between profit and equity, try this analogy: Madison earns $100,000 a year at her job and over her life she’s saved up $200,000 in a bank account. Think of her profit as $100,000 and her equity as $200,000. These kind of flow vs quantity relationships are all over these six exams (power vs electricity, peak cooling load vs annual cooling load, linear feet of foundation vs total cubic yards of concrete, water runoff rate vs detention pond size).
*For this exam, it is WAY more important to understand all of these concepts than to memorize all of these terms and definitions.
Profit-loss statements include:
Utilization rate, Overhead rate, Break-even rate, Net multiplier, and Profit-t0-earnings ratio
What are each of these metrics?
Utilization rate: If 65% of a firm’s hours are billable to a client for design services, and the remaining 35% accounts for unbillable time and registration fees spent on things like attending AIA conferences, than it’s utilization rate is 65% (which is a typical value for a healthy firm).
For ease of visualizing, let’s assume that our firm pays its architect a generous $100 per hour.
Overhead rate: If our firm spends $150 on non-billable expenses (like AIA conferences) for every $100 it spends on staff salaries for billable client work, than we say that our overhead rate is 1.5 (also typical)
Break-even rate: In the example above, for every $100 we pay in direct (billable time) salary, we need to charge the client $250 to cover both the $100 staff salary and the $150 overhead. We then derive a break even rate of 2.5. That means that for every salary dollar we pay for our architect’s billable time, we have to charge 2.5 dollars just to break-even (this is still before we add more to the client bill to account for profit). Break-even rate always equals Overhead rate + 1.0.
Net multiplier: If we charge the client $300 for the $100 we paid our architect, our net multiplier is 3.0 (also typical for a firm). This allows for us to pay our architect $100 for the work, to pay the $150 for overhead (things like AIA conference attendance), and leaves us with $50 left over for profit.
Profit-to-earnings ratio: Our profit is $50 for every $300 we charge the client. 50/300=17% (this is the low end of typical. . . generally, the higher this number is, the better off our firm is)
AIA A201 General Conditions
Outlines the site and project specific conditions that modify the project from the typical. See a sample here.
*Includes legal modifications
Cash basis accounting vs accrual basis accounting
Cash basis accounting – You have $1,000 in the bank. In cash-basis, it makes no difference that tomorrow you will receive a large check from a client, nor that the next day you will pay your structural engineer with another large check. Account only for the $1,000.
Accrual basis accounting –You have $1,000 in the bank, but now you account for the $100,000 check you will receive tomorrow from your client, as well as the $10,000 check you will pay your engineer the day after. From an accrual basis point-of-view, there are separate lines for the money you have, the money you’re about to get, and the money you’re about to pay out, but you have a total of $1,000+$100,000-$10,000=$91,000 accounted for on the spreadsheet.
For obvious reasons, the accrual basis accounting method allows you to make intelligent decisions in guiding your business in a way that cash basis doesn’t. If you’re weighing whether to hire a new intern for the summer, and need to start the interview process, it’s better to think about the $91,000 that you’ll almost certainly have in the bank the day after tomorrow, than to make that hiring decision based on the $1,000 you have in the bank today.
Cash basis is what you will use to calculate your taxes. If today is December 31, you pay taxes on the profit that you made this calendar year. . . that $100,000 that will be deposited tomorrow from your client and the $10,000 you’ll pay the day after to your engineer: those go into figuring out next year’s tax liabilities and don’t show up on this year’s “cash basis” books.
Net revenue per employee
Net revenue per employee: If we charged our clients $300,000 this year and we had three total employees, our net revenue per employee would be $100,000 (a good goal for a healthy firm). The higher this number is, the healthier the firm is because a high number means that it is bringing in a lot of money from clients but has few employees to pay.
Aged accounts receivable
Aged accounts receivable: How many days, on average, between when our firm sends a bill to its client and when we receive the payment from that same client. If it’s more than 90 days, you’re waiting too long to get paid.
Surety bond, bid bond, and performance bond
Surety bond: A type of insurance policy that the owner requires the contractor to purchase to be eligible to bid for, or work on, the project. It pays the owner to complete the project if the contractor walks off the job. Surety bonds come in two common flavors, bid bonds and performance bonds.
Bid bond: Contractor A wins the project by bidding $500,000, which is far lower than any of the others. Contractor B submitted the next-lowest bid, but his bid was much higher at $800,000. As Contractor A learns more about the project in preparation to build it, she discovers that she missed a passage in the specs stipulating that the ice cream factory must remain open, making product, during the entirety of the factory renovation. No wonder the next-lowest bid was so much higher! Realizing that she is contractually bound to conduct the renovation for only $500,000 while still maintaining a clean enough environment for food, she’s sure this project will bankrupt her construction company. She thusly walks away from the project, leaving the owner–who just completed an onerous, expensive, and time-consuming bidding process–to find a new contractor. In this case, the bid bond that the owner required all the bidders to purchase will pay the owner the difference: the extra $300,000 needed to hire Contractor B at $800,000. The owner is made whole because he gets his building, as laid out in the bidding documents, for $500,00 out-of-pocket plus the $300,000 that the bid bond insurance policy pays out.
Performance bond: Contractor B, who was required by the owner to purchase a performance bond when he signed the contract, is 90% through the ice cream factory renovation when the construction company owner dies. His children engage in a bitter struggle with one another to take control of the company that dad left behind. This leaves Contractor B unable to complete the project in a reasonable time frame; brothers take sisters to court to hash out succession plans in the construction business while the cranes on site languish. The performance bond, insurance required by the owner before the contract was signed, and purchased by the builder, then pays the owner $80,000 to complete the final 10% of the project, ensuring that the owner gets the ice cream factory renovation that he was promised, for the price that he was promised.
1 – Assets
2 – Liabilities
3 – Balance
4 – Equity
1 – Assets: Everything owned by a business that is cash or easily converted to cash
2 – Liabilities: Everything owed by a business
3 – Balance= Assets-Liabilities
4 – Equity: Same as balance (also known as net worth
Contractor License Bond
A surety bond (insurance) that protects against contractor breaking construction laws
How long does a Contractor’s warrantee last?
Contractor’s warrantee typically extends one year, but can contract for longer*
*Or until statute of limitations/repose runs out (for work that doesn’t conform to the contract)
Net Operating Revenue
Net Operating Revenue: All the money we’ve taken in from clients, minus what we’ve paid out to consultants (engineers) and what we’ve paid out for reimbursables (our cost for travel to the site, which was charged to the client, but now we have to pay for that travel from the money we collected)
Net Operating Revenue is the money (net revenue) we have left over to
- pay our architects to draw (direct expenses),
- pay our utilities (indirect expenses)
- pay our partners (profit)
Who pays for the bid bond
Like insurance an policy that pays the owner the difference between the winning bid and the next lowest if the winning bidder walks away before signing the contract, the owner requires the bidders to purchase their own bid bonds (if she chooses to require bid bonds at all). When the contractor bids, he is bound to build what’s laid out in the bidding documents for the winning bid price. If a contractor has a history that includes walking out, it will be difficult for him to even obtain a bid bond because no insurer will want to cover a high risk “runaway bride.”
1 – Chargeable Rate
2 – Billable Revenue
3 – Direct Salary Expense Multiplier
1 – Chargeable Rate= what the client pays the firm for an hour of your time
2 -Billable Revenue= payment from the client for billable hours
3 – Direct Salary Expense Multiplier=
A number that typically falls between 3.0 and 4.0.
If you earn $100,000 for a 50 week year (assuming two weeks paid vacation to simplify the numbers), that works out to $50 per hour. If your firm uses a direct salary expense multiplier of 4.0, they will charge the client $200 for each hour you’ve devoted to the project to cover your salary, benefits, overhead and profit.
What building typology carries the most risk?
Condo projects and single family residential projects
Why?
The condo board is an organized entity with high expectations, a bored lawyer living somewhere in the building, and a propensity to sue architects for the noisy floor assembly above, harsh afternoon sun, or wilting landscaping. Be sure to tell your professional liability insurance company before taking on such a job.
Residential projects feature inexperienced clients with high expectations and a personal stake in the design.
Schedule Performance Index
Schedule Performance Index= Earned Value/Planned Value
This metric returns information about project schedule and efficiency
For example:
A project has a budgeted design cost of $100,000. That’s how much the owner plans on paying the architect for the entire project, in total.
According to the schedule you’ve created, 20% of the project should have been completed after two months. 20% of 100,000 is $20,000. . . that is the “planned value.” Ideally, your firm has worked $20,000 worth of time on this project after two months, and if it has, ideally your firm has invoiced and been paid $20,000 (or will be paid that soon).
But after two months, your firm has put $30,000 worth of time into the project. This kind of schematic design creep is not uncommon, and it means some hard choice are ahead: put less time in at the end (CD or CA) because you’ve run out of hours to devote to this project, or put more time into the project than you budgeted (and will be paid for), which endangers the financial health of the firm because you’re donating unbilled extra design hours to the client. Alternatively, you may charge the client for the extra hours, but they won’t be happy with a blown design budget.
Because you planned on $20,000 worth of work at this point, and you’ve put in $30,000 worth of work, the
Schedule Performance Index= Earned Value/Planned Value
So Schedule Performance Index= 30k/20k = 1.5
A Schedule Performance Index greater than 1.0 means you’ve put too many hours in, relative to where you are in the project timeline.
A Schedule Performance Index less than 1.0 is also a problem. If you’ve only put $10,000 worth of hours into the project, your
Schedule Performance Index= 10k/20k = 0.5
So you’re either behind schedule because you haven’t devoted enough hours to the project or low on quality for not putting enough design muscle behind this project as it moves forward.
Your target, therefore, is a Schedule Performance Index equal to 1.0, where the earned value = the planned value. Planning correctly, keeping track of this in real time, and adjusting staff responsibilities as needed to stay at 1.0, is tedious but necessary.
Municipal bonds
Municipal bonds are loans, made by investors, to a government.
If your city wants to build a new firehouse, they will need to issue a bond, which is basically like borrowing money at the governmental level. If the building needs $20M the city will issue $20M in promises to pay back investors, with interest. Hedge funds, pension funds, sovereign funds, and other investors will invest their capital into these bonds–they will purchase the bonds from the city. The city will then pay the bond holders back the principal, plus interest, for a fixed period of time. So if I purchase a bond for $100, the city promises to pay me back, say, $8 per year for 20 years. I don’t have to keep that bond for the whole 20 years. . . I can sell it to another investor for some market value after five years if I want to unload it, and they’ll reap the $8 annual payment instead of me.
Why not borrow from a bank? Banks don’t like to lend that much money for one project (too much concentrated risk) so issuing a bond allows hundred or thousands of investors to each take a small part of the risk.
U.S. town, city, county, and state governments issue hundreds of billions of dollars worth of municipal bonds every year. National governments issue bonds too.