Practice Exam Flashcards
Practice Exam from CalMSHA
What is the goal of the harm reduction model for substance use challenges?
A. Diminished rate of the harm reduction model for substance use challenges
B. Decreased overdose risk and improved access to systems of care
C. Enhanced community engagement and relationship building
D. Increase in self-assessment of confidence and self-worth
B
A consumer has been spending the last few weeks joking around and not taking group seriously. How would the Peer Support Specialist support the consumer?
A. Tell the consumer this is not a laughing matter.
B. Request to be reassigned to a different consumer.
C. Encourage the consumer to look into a profession as a comedian.
D. Continue to stay focused on the consumer’s recovery goals.
D
A consumer is frustrated because several different service providers are not communicating well when it comes to their care. How can the Peer Support Specialist support this consumer?
A. Encourage the consumer to request a team meeting so all staff can connect.
B. Assure the consumer that this lack of communication happens all the time.
C. Advise the consumer to change their therapist and psychiatrist.
D. Write a formal complaint to management on behalf of the consumer
A
A consumer tells a Peer Support Specialist that they have a lot of situational stress that is not a result of their diagnosis. What action would the Peer Support Specialist take in supporting the consumer?
A. Tell the consumer their feelings are normal, and they should not worry.
B. Assist the consumer in developing a wellness plan to address their concerns.
C. Advise the r consumer of stronger anxiety medication options to try.
D. Take the consumer to a 12-step meeting to support their overall wellness.
B
A Peer Support Specialist is working with a consumer with severe mental illness who has been in inpatient treatment for several months. Prior to a treatment team meeting, the consumer says to the Peer Support Specialist, “I don’t know why I’m even going. They are just going to keep me here anyway.” Which action would the Peer Support Specialist take to encourage self-advocacy?
A. Utilize the consumer’s dissatisfaction with their current situation as encouragement to formulate a better recovery plan.
B. Model an effective action by sharing a time when the Peer Support Specialist assertively communicated their own needs and desires.
C. Assist the consumer during the treatment team meeting by directly advocating on the consumer’s behalf with team members.
D. Educate the consumer on why the health-care providers in the treatment team may have different perspectives.
B
A consumer comes to you and says they were not hired at a job because of their disability. What actions should the Peer Support Specialist take?
A. Educate the consumer on State Disability Laws before speaking to the business.
B. Call the authorities, as a human rights violation has just occurred.
C. Advise them to apply somewhere else that is closer to your office.
D. Arrange a boycott of the place of business and tell your friends.
A
A consumer expressed feeling overwhelmed with the requirements of their probation officer and service providers. How can a Peer Support Specialist assist the consumer with navigating the expectations.
A. Offer to set up a meeting to speak with the providers on behalf of the consumer.
B. Help the consumer arrange a meeting with both parties to discuss their viewpoint.
C. Encourage the consumer to use a calendar to manage their appointments.
D. Develop a plan with the consumer on how they could manage multiple tasks.
B
A consumer wants to use their experience with managing their mental illness to help others. How can the Peer Support Specialist help the consumer to accomplish this goal?
A. Assist the consumer by providing encouragement, direction, and support of their advocacy desires.
B. Encourage the consumer to become a public speaker in order to share their experience.
C. Provide the consumer with a list of agencies who would be willing to have the consumer present.
D. Refer the consumer to their mental health provider for further direction.
A
What action is a primary duty of a Peer Support Specialist in assisting a consumer in the community?
A. Reviewing a consumer’s finances to help them pay for insurance.
B. Advising a consumer on a dispute regarding Medi-Cal.
C. Helping a consumer access a local mental health plan.
D. Discussing with a provider specific coding to insure coverage.
C
A consumer would like to support a neighborhood rally but has anxiety about attending. They believe their anxiety would not be an issue if they are accompanied by their Peer Support Specialist. What action would the Peer Support Specialist take?
A. Recommend the consumer practice breathing exercises.
B. Suggest the consumer stay home to avoid overstimulation.
C. Inform the consumer it is not worth the effort of people’s time.
D. Participate in the activity as requested by the consumer.
D
What are two key components of a person-centered pre-crisis plan?
A. A list of emergency contacts and a no-suicide contract.
B. An Advance Directive and a list of local community programs.
C. A wellness toolbox and list of known potential stressors.
D. A medical history and medication adherence plan.
C
A consumer expresses they want to give the Peer Support Specialist a gift to show their appreciation for the help they have received. How would the Peer Support Specialist respond?
A. Accept the consumer’s present if the purchased item is less than $25.
B. Ask the consumer to instead consider donating to a relevant charity.
C. Thank the consumer for their thoughtfulness before declining the gift.
D. Tell the consumer that is unnecessary since they are just doing their job.
C
A Peer Support Specialist is meeting with a consumer’s care team to discuss the consumer’s failure to follow-through on their treatment goals. What action would the Peer Support Specialist take to support the consumer?
A. Provide the care team with an update on what steps the consumer has taken since the last team meeting.
B. Attend the meeting without contributing to the conversation since there is no peer support update.
C. Ask each member of the care team what they have been doing to help the consumer achieve their goals.
D. Take detailed notes to relay the comments to the consumer during the next peer support session.
A
A consumer with a history of depression tells the Peer Support Specialist they are starting to experience symptoms of an oncoming depressive episode. What action would the Peer Support Specialist take to support the consumer?
A. Advise consumer to speak to their doctor.
B. Share what medications for depression worked for the Peer Support Specialist.
C. Call the consumer’s family for additional support.
D. Ask the consumer to think about what may be causing them to feel that way.
A
A consumer explains that it is taboo for someone to share their struggles with family members in their culture. How would the Peer Support Specialist support the consumer?
A. Ask a Peer Support Specialist from the same culture as the consumer to give consumer advice.
B. Roleplay or act out with the consumer ways the consumer can raise the topic with loved ones.
C. Tell the consumer to disclose their feelings regardless of how they think others may respond.
D. Share a time the Peer Support Specialist had an uncomfortable conversation with a loved one.
B
