Practice Exam Flashcards

1
Q

iOS apps exist in a self-contained environment called an App Sandbox. True or False?

A

TRUE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Swiping down from the top right on an iOS device (iPhone X and later) will access which feature?

a. Notification Center
b. Control Center
c. Tips
d. Search

A

b. Control Center

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

An Apple ID is required to complete iOS Setup Assistant.

a. True
b. False

A

FALSE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Along with apps, which feature can be added to the iOS Home Screen that gives quick access to additional information such as World Clock and Batteries?

a. Complications
b. Widgets
c. Quick Look
d. Notification Center

A

b. Widgets

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

To delete an app from an iOS device:

a. Touch and hold the app until a menu pops up > tap Remove app.
b. Navigate to Settings> General > About
c. Use the App Store to uninstall the app
d. Apps cannot be deleted from iOS devices

A

a. Touch and hold the app until a menu pops up > tap Remove app

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Under which section of the Settings > General would a user be able to update the name of their iOS device?

a. Legal & Regulatory
b. Date & Time
c. About
d. Erase All Content and Settings

A

c. About

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Some iOS apps allow users to purchase additional features within the app after download. What is noted next to the Get button to inform users of this?

a. Purchase More Content
b. Additional Downloads
c. More Content Available
d. In-App Purchases

A

d. In-App Purchases

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

A user can opt out of sending app analytics and crash data to app developers during iOS Setup Assistant. True or False?

A

TRUE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Property list files use which file extension?

a. .prop
b. .propli
c. .plist
d. .prolist

A

c. plist

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Which command can be used to reveal the contents of a macOS directory in the command-line interface?

a. /
b. *
c. ~
d. #

A

c. ~

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

An internet connection is required to set up a Mac.

a. True
b. False

A

FALSE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Which keyboard shortcut can be used to access Spotlight on macOS?

a. Shift-Command-4
b. Command-S
c. Option-Space bar
d. Command-Space bar

A

d. Command-Space bar

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

In order for a macOS app to run and pass Apple’s Gatekeeper settings, it must be submitted to Apple for notarization.

a. True
b. False

A

TRUE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Which macOS feature can be used to quickly search the web, open applications, and even do quick calculations?

a. Spotlight
b. Quick Look
c. Control Center
d. Notification Center

A

a. Spotlight

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Which character is used to instruct a command-line interpreter to ignore a line in a script, and is often used to provide comments?

a. /
b. #
c. &
d. ;

A

b. #

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Which two items cannot be removed from the Dock in macOS?

a. The Finder and Trash
b. System Preferences and Calendar
c. News and Contacts
d. Pages and Mail

A

a. The Finder and Trash

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

In the command-line interface, which command can be used to display the manual page for other commands?

a. help
b. ls
c. man
d. cd

A

c. man

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Which menu in the macOS menu bar contains commonly used tasks like Cut, Copy, and Paste?

a. File menu
b. Apple menu
c. Edit menu
d. Window menu

A

c. Edit menu

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Where can information on macOS version, processor type, and a computer’s serial number be found in About This Mac?

a. Displays
b. Storage
c. Support
d. Overview

A

d. Overview

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

System settings for Location Services, Analytics, and Screen Time can be reconfigured in System Preferences after completing Setup Assistant.

a. True
b. False

A

TRUE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Which macOS feature allows users to navigate the file system to view the contents of their computer, including files, apps, and storage devices?

a. Finder
b. Explorer
c. Terminal
d. Pages

A

a. Finder

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Along with Computers and Devices, what is the third tab in the top left of the Jamf Pro interface?

a. Security
b. Enrollment
c. Users
d. Settings

A

c. Users

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

What can be created within Apple Business Manager and Apple School Manager to allow user-based app and book deployment or utilize Shared iPad?

a. Jamf Pro Users
b. School and Business IDs
c. Administrator Accounts
d. Managed Apple IDs

A

d. Managed Apple IDs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

By default, user-initiated enrollment is enabled for computers.

a. True
b. False

A

FALSE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

Which Jamf Pro user account privilege set will grant permissions to create, read, update, and delete content in Jamf Pro?

a. Administrator
b. Read-Only
c. Auditor
d. None

A

a. Administrator

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

Mobile device management (MDM) allows organizations to wirelessly configure, update, and deploy content to devices.

a. True
b. False

A

TRUE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

A push certificate is required to facilitate communication between Apple Push Notification service and a mobile device management platform.

a. True
b. False

A

TRUE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

What is the name of the payload within a computer PreStage enrollment that determines what type of user account is created during Setup Assistant?

a. User and Location
b. Configuration Profiles
c. Account Settings
d. Certificates

A

c. Account Settings

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

In Jamf Pro, custom messaging and end-user license agreements can be added to the user-initiated enrollment screens.

a. True
b. False

A

TRUE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

Computers can receive remote commands, configuration profiles, and app deployments from Jamf Pro if they’re unable to communicate with APNs.

a. True
b. False

A

FALSE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

Which section within Jamf Pro might show important information about the state of the Jamf Pro server, such as a push certificate is expiring soon?

a. Status
b. Notifications
c. Warnings
d. Updates

A

b. Notifications

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

Simple device inventory search results can be exported from Jamf Pro in the following file formats:

a. .txt,.pdf, or .pages
b. .docx, .txt, or .rtf
c. .psd, .pdf, or .doc
d. .tsv, .csv, or XML

A

d. .tsv, .csv, or XML

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

Static device group membership is variable and updates automatically based on device eligibility.

a. True
b. False

A

FALSE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q

In an advanced mobile device search, which operator can be used to find all matches that contain the specified value, not just exact matches?

a. is
b. is not
c. like
d. not like

A

c. like

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
35
Q

Creating separate mobile device configuration profiles is preferred over bundling many payloads into a single configuration profile.

a. True
b. False

A

TRUE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
36
Q

The following character can be used as a wildcard in a simple mobile device search:

a. !
b. ~
c. #
d. *

A

d. *

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
37
Q

Which intervals are available for email reporting in saved advanced mobile device searches?

a. Hourly, Daily, or Weekly
b. Specific days, Daily, Weekly, or Monthly
c. Daily, Monthly, or Yearly
d. Hourly, Weekly, or Yearly

A

b. Specific days, Daily, Weekly, or Monthly

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
38
Q

Where can a Jamf Pro admin go to change the inventory attributes listed when completing a simple mobile device search?

a. Settings > Global Management > Categories
b. Settings > Device Management > Inventory Display
c. Settings > Self Service > iOS
d. Settings > Jamf Pro Information > Jamf Pro Summary

A

b. Settings > Device Management > Inventory Display

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
39
Q

Advanced mobile device searches can only report on managed devices.

a. True
b. False

A

FALSE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
40
Q

A device configuration profile was created and saved without a target scoped. Which devices will receive this configuration profile?

a. All devices
b. No devices
c. Only devices in the “All Device” Smart Group
d. Only managed devices

A

b. No devices

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
41
Q

App Store apps installed by Jamf Pro can be updated automatically.

a. True
b. False

A

TRUE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
42
Q

The remote commands available for mobile devices vary depending on ownership type, device model, operating system version, and supervision status.

a. True
b. False

A

TRUE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
43
Q

Computer configuration profiles can be used to enforce local user account password compliance.

a. True
b. False

A

TRUE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
44
Q

Issuing a Lock Computer remote command will log out the user, restart the computer, and set a firmware-level passcode that will need to be entered before the computer can be used again.

a. True
b. False

A

TRUE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
45
Q

The following can be configured to remove a specific computer, building, or department from the scope of a configuration profile:

a. Limitation
b. Omission
c. Target
d. Exclusion

A

d. Exclusion

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
46
Q

Configuration profiles may only be created in Jamf Pro.

a. True
b. False

A

FALSE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
47
Q

To troubleshoot computer configuration profiles, an admin should verify the payloads are configured appropriately and review which area in Jamf Pro for additional information?

a. Logs within the selected profile
b. PreStage Enrollment for Devices
c. Mac App Store
d. Settings > Global Management > Categories

A

a. Logs within the selected profile

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
48
Q

It is considered good practice to avoid bundling multiple, non-related payloads, into a single computer configuration profile.

a. True
b. False

A

TRUE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
49
Q

In a computer policy, what determines when the policy will run?

a. Trigger
b. Execution Frequency
c. Starter
d. Scope

A

a. Trigger

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
50
Q

Scripts and software can be deployed with a policy.

a. True
b. False

A

TRUE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
51
Q

macOS App Store apps cannot be made available for a user to download in Self Service using Jamf Pro.

a. True
b. False

A

FALSE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
52
Q

Computer configuration profiles and policies can be scoped to categories.

a. True
b. False

A

FALSE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
53
Q

If a macOS App Store app is scoped to the Minneapolis building and the IT department, who will receive the app?

a. Everyone in the Minneapolis building and everyone in the IT department
b. Everyone will receive the app
c. Everyone in the IT department, except those in the Minneapolis building
d. Everyone in the Minneapolis building, except those in the IT department

A

a. Everyone in the Minneapolis building and everyone in the IT department

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
54
Q

macOS App Store app updates can be forced if the app is managed.

a. True
b. False

A

TRUE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
55
Q

If a Jamf Pro admin wanted to create a computer group where the membership updated automatically, what type of group should be created?

a. Static
b. Dynamic
c. Automatic
d. Smart

A

d. Smart

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
56
Q

Smart computer group membership and policy status can be monitored from the Jamf Pro Dashboard.

a. True
b. False

A

TRUE

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
57
Q

Under a computer policy’s execution frequency, which is not an option?

a. Ongoing
b. Once per year
c. Once per computer
d. Once every day

A

b. Once per year

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
58
Q

When deploying a configuration profile, policy, or app, which tab defines who will receive the management task?

a. List
b. Scope
c. General
d. Computer

A

b. Scope

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
59
Q

What configuration is required during the macOS Setup Assistant to complete activation?

A

Connecting to the Internet.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
60
Q

Which Apple services can be used with Automated Device Enrollment in order to manage and skip Setup Assistant steps?

A

Apple School Manager & Apple Business Manager

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
61
Q

What is contained in the Dock?

A

Apps, Files and Folders and the Trash.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
62
Q

How can content be added to the Dock?

A

By dragging an app icon to the Dock.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
63
Q

What are some ways Spotlight can be used?

A

Search for applications.
Search the Internet.
Calculations and conversions
Definitions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
64
Q

Where can system memory information be found?

A

In the Apple menu > About This Mac > Overview tab.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
65
Q

Where can available hard drive storage be found?

A

In the Apple menu > About This Mac > Storage tab.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
66
Q

What are some different ways to open System Preferences?

A

Click the System Preferences icon in the dock.
Apple menu > System Preferences.
Spotlight > System Preferences.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
67
Q

Where would users change their local user account password?

A

System Preferences > Users & Groups > Select their user > Change Password button.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
68
Q

Why add an additional volume to an APFS container? Which application can accomplish this task?

A

Volumes can be encrypted to protect sensitive information. Volumes are also more flexible than a partition in that they can grow or shrink as needed.

Use Disk Utility to add a volume to an APFS container.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
69
Q

Which domain has directories containing apps and preferences shared by all users on a Mac?

A

Local Domain

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
70
Q

What prevents users from modifying the System directory?

A

System Integrity Protection

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
71
Q

Where can apps, reviewed and approved by Apple, be obtained?

A

From the Mac App Store

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
72
Q

What is required to download an app from the Mac App Store?

A

An Apple ID

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
73
Q

What are some ways an app can be deleted?

A

Open Launchpad, press and hold the Option key then click the app’s delete button.

Click and hold an app until it starts to jiggle, then click the app’s delete button.

Open Finder > Applications. Click and drag an app to the trash can.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
74
Q

What does the .plist file extension stand for?

A

Property List File

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
75
Q

How do property list files impact the user experience?

A

They can improve it by providing some default settings and information to the application so the user does not have to enter it.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
76
Q

Why is it important for IT administrators to make sense of property list files?

A

Troubleshooting?
- To control and make the user experience uniform.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
77
Q

Where is the Terminal app located in macOS?

A

Applications > Utilities > Terminal

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
78
Q

What command provides the manual pages for a command?

A

man

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
79
Q

What would be entered into the Terminal app to open the ‘change directory’ help documentation?

A

man cd

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
80
Q

What does the / represent in CLI?

A

The root directory

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
81
Q

What does the ~ (tilde) represent in CLI?

A

The current user’s home directory.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
82
Q

What command is used to move to different directories in the file system?

A

mv

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
83
Q

What command is used to copy a file into a second location?

A

cp

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
84
Q

Which keyboard shortcut moves the insertion point to the beginning of a command?

A

Control - A

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
85
Q

Which key can be used to complete directory and file names?

A

Tab

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
86
Q

What prefix can be used to execute commands with elevated privileges?

A

sudo

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
87
Q

Why create a script?

A

To automate a process or extend the functionality of Jamf Pro.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
88
Q

What character informs the shell to ignore text in a script?

A

(pound character)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
89
Q

How can a script be run within the Terminal app?

A

zsh [filename]

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
90
Q

List two examples of MDM functionality for devices.

A

Deploy Apps
- Send remote commands

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
91
Q

What are the three requirements for MDM?

A

A Jamf Pro Server
An Apple Push Notification Service certificate uploaded to JPS.
Some devices to manage.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
92
Q

Which operating systems support MDM?

A

macOS, iOS, iPadOS and tvOS

93
Q

How does automated device enrollment help organizations?

A

Prompts the user to enroll the device with the organization, ensuring the device stays tied to the organization.

94
Q

Which service allows organizations to purchase applications in volume?

A
  • Apple School Manager
  • Apple Business Manager
95
Q

Which service allows organizations to create Managed Apple IDs?

A

Apple Business Manager

96
Q

What does integrating with GSX (Global Service Exchange) allow organizations to accomplish?

A

Repairing their own Apple devices.

97
Q

What does the Computers tab contain?

A

Inventory, Content Management, Groups, Enrollment and Settings.

98
Q

What options are available under the Devices tab?

A

Inventory, Content Management excluding Policies, Groups, Enrollment and Settings.

99
Q

What are the five Jamf Pro apps?

A

Composer
Jamf Admin
Jamf Imaging
Jamf Remote
Recon

100
Q

How do the Jamf Pro apps help IT administrators?

A

Each one helps IT Administrators accomplish different tasks required to effectively manage Apple products.

101
Q

Why are Jamf Pro user accounts helpful?

A

Providing access to non-administrators for distribution of management tasks.

102
Q

Which privilege set would provide a user read-only access to Jamf Pro?

A

Auditor

103
Q

Which privilege set would enable enrolling mobile devices, but not computers?

A

Custom

104
Q

During which step of the setup assistant does a device determine whether it belongs to an organization?

A

The Wi-Fi/Activation step of Setup Assistant.

105
Q

How does enrolling a computer differ from enrolling a mobile device with user-initiated enrollment?

A

Fewer settings/options are available on a mobile device during enrollment.

106
Q

Why might an organization enroll mobile devices with user-initiated enrollment rather than, or in conjunction with, Automated Device Enrollment?

A

If they have a BYOD environment where device management is voluntary.

107
Q

What criteria can be used to search for mobile devices in Jamf Pro?

A

Any single criteria like device name, serial number or location.

108
Q

Where are additional display results configured?

A

Settings > Device Management > Inventory Display

109
Q

Search results can be exported into which three formats?

A

CSV
TXT
XML

110
Q

Can specific attribute fields be displayed in the search results of an advanced mobile device search?

A

Why yes they can! Using the Display tab, you can select a number of fields to display.

111
Q

Is there an option to save advanced mobile device searches for reference later?

A

Yep. Put a check in the Save this search checkbox.

112
Q

Which intervals are available for email reporting?

A

Daily, weekly or monthly, at a specific time.

113
Q

What is the benefit of keeping device inventory records?

A

To keep track of various device information like who they are assigned to, iOS version, applications installed and other information like hardware details. Some of this information can be used later to create groups with similar attributes.

114
Q

Where is the iOS version located in a device’s inventory record?

A

General

115
Q

Where is Jailbreak Detection located?

A

Security

116
Q

How can a mobile device name be changed through an inventory record?

A

General tab, clicking the Edit button and selecting the Enforce Mobile Device Name checkbox.

117
Q

Besides Jamf Pro, which additional service is required to issue remote commands?

A

Apple Push Notification service (APNs) is used to deploy remote commands.

118
Q

What differentiates the Lock Device and Enable Lost Mode commands?

A

Lock Device will only lock the device until it is unlocked again. Enable Lost Mode will be in Lost Mode until it is removed from lost mode.

119
Q

How can mobile devices be updated to the latest iOS version through a remote command?

A

Update OS Version.

120
Q

What is a device group?

A

A group of devices that share similar attributes.

121
Q

How are static device groups beneficial?

A

When members of a group are unchanged or not related by listed criteria like a group of test devices.

122
Q

Is smart device group membership fixed and updated manually?

A

Nope. Updated dynamically depending on the inventory reporting of the device.

123
Q

Can smart device groups contain multiple pieces of different criteria?

A

Yes.

124
Q

What is the purpose of scope within Jamf Pro?

A

To control which devices receive management tasks.

125
Q

What is a target?

A

The group of devices selected to receive a management task. One must be selected in order for a management task to be deployed.

126
Q

What is an exclusion?

A

A group of devices that should not receive the management task.

127
Q

If a configuration profile was scoped to target All Mobile Devices with an exclusion for the Sydney building, which device(s) would be impacted?

A

All mobile devices outside of the Sydney building would be impacted.

128
Q

What happens if no scope is defined for a management task in Jamf Pro?

A

The management task is not deployed.

129
Q

What are a few common configuration profile payloads?

A

Passcode requirements, restrictions and Wi-Fi.

130
Q

Which Apple service is used to deploy configuration profiles?

A

To assist in organization of the profiles and troubleshooting.

131
Q

What is the difference between Make Available in Self Service and Install Automatically/Prompt Users to Install?

A

Make Available in Self Service allows a user to download and install an app from Self Service at their convenience. Install Automatically/Prompt Users to Install has a few more requirements of the device like Supervision and PreStage Enrollment and it will automatically install or prompt the user to install once it’s pushed to the device.

132
Q

Which requirements must be met to install an app on a mobile device automatically, without prompting the user?

A

The device has iOS 7 or later, the device is supervised and the user is signed in to the iTunes Store on the device.

133
Q

What is a managed app?

A

An app that can be controlled by Jamf Pro to do things like removing the app if the MDM profile is removed and prevent backups of app data.

134
Q

Which attributes can be used to search for a computer in Jamf Pro inventory?

A

Many attributes including:

Computer Name
Site
Last Inventory Update
Last Check-in
IP Address
Jamf binary version
Supervised
MDM Capability

135
Q

How can the presentation of search results be customized?

A

Navigate to Settings > Computer Management - Management Framework > Inventory Display and select the items you wish to display.

136
Q

Inventory search results can be exported into which three file formats?

A

.CSV
.TXT
.XML

137
Q

Which formats can advanced searches be exported to?

A

CSV, TXT, XML

138
Q

Can a computer belong to more than one building at a time?

A

NO

139
Q

What does the Browse button do?

A

Provides a list of acceptable values on which to search.

139
Q

How is collecting computer inventory information beneficial?

A

Asset management and tracking.
Current state of a computer and it’s software.
Inventory information can be used to create groups.

140
Q

Where can Processor Speed be located in an inventory record?

A

Inventory > General > Hardware

141
Q

How can a Jamf Pro user update a computer’s asset tag in the inventory?

A

Inventory > General, then click the Edit button to add the data.

142
Q

Besides Jamf Pro, which service is required to issue remote commands?

A

Apple Push Notification service (APNs)

143
Q

What happens when a “Lock Computer” command is issued?

A

Logs the user out, forces a restart and requires a passcode be entered to log into the computer.

144
Q

Which remote command can be issued to update macOS?

A

Download and Install Updates.

145
Q

What are two differences between computer searches and computer groups?

A

-Groups can only contain Managed computers
- Groups can be dynamic and keep themselves up to date.

146
Q

How are computers assigned to static groups?

A

Manually

147
Q

How can members of smart computer groups be monitored from the Jamf Pro Dashboard?

A

By enabling the option to Show in Jamf Pro Dashboard in the computer group.

148
Q

What is the function of Scope?

A

To control which computers receive management tasks.

149
Q

What is a Target?

A

The initial pool of computers to receive a management task.

150
Q

What is an Exclusion?

A

A pool of computers that should NOT receive the management task.

151
Q

If a configuration profile is scoped to all computers excluding the Germany building, which computers will receive the profile?

A

All computers except computers assigned to the Germany building.

152
Q

What happens if an exclusion is added to the scope of a configuration profile without a target?

A

Nothing. If there is no target, then nothing should get deployed.

153
Q

What do configuration profiles allow IT administrators to accomplish?

A

Allow definition or restriction of various settings.

154
Q

How are configuration profiles deployed?

A

In conjunction with Apple Push Notifications.

155
Q

Why should configuration profiles be separated based on functionality?

A

To create logical organization and help with troubleshooting. It also makes management and modification of profiles easier.

156
Q

What is the difference between “Make Available in Self Service” and “Install Automatically/Prompt Users to Install” when deploying Mac App Store apps?

A

User interaction is required in Make Available but may not be required with the second option (unless Prompt Users to Install is chosen).

157
Q

What must be configured to deploy apps using “Install Automatically/Prompt Users to install”?

A

Enabling certificate-based authentication and Enable push notifications.

158
Q

Which option allows apps to be featured on the front page of Self Service?

A

The checkbox to Include the app in the Featured category.

159
Q

Which triggers are available for policy deployment?

A

Startup
Login
Logout
Network State Change
Enrollment Complete
Recurring Check-in
Custom

160
Q

How can policies be prevented from running?

A

By unchecking the Enable checkbox or removing all targets from the Scope.

161
Q

Are policies limited to one payload each?

A

No.

162
Q

Do policies require a configured payload besides General to deploy?

A

No.

163
Q

Which payload is used to deploy local user accounts?

A

Local Accounts

164
Q

How can a policy be rerun on a computer if it fails to deploy?

A

Flushing the policy log for the targeted computer.

165
Q

Which Execution Frequency allows users to run Self Service policies multiple times?

A

Ongoing.

166
Q

How does performing an Authenticated Restart affect the user experience when the Restart Options payload is configured?

A

They won’t have to provide credentials for FileVault after the restart.

167
Q

Is a Trigger required when configuring a Self Service policy?

A

Nope.

168
Q

_____ is required to complete iOS Setup Assistant.

a. Supervision
b. Apple ID
c. Activation
d. Automated Device Enrollment

A

c. Activation

169
Q

The _____ app contains detailed information about an iOS device.

a. Tips
b. Settings
c. Mail
d. Photos

A

b. Settings

170
Q

To delete an app from an iOS device:

a. Tap and hold the app until a menu pops up and tap “Delete App”.
b. Navigate to Settings > General > App list
c. Secondary click on the app and click “Remove”.
d. Apps cannot be deleted on iOS devices.

A

a. Tap and hold the app until a menu pops up and tap “Delete App”.

171
Q

The name of an iOS device can be found by navigating to Settings > General > _____.

a. Device Name
b. Accessibility
c. About
d. Reset

A

c. About

172
Q

When downloading a paid app from the App Store, what will the download button say?

a. GET
b. BUY
c. PAID
d. The price of the app

A

d. The price of the app

173
Q

By default, iOS devices require that a passcode is always set.

a. True
b. False

A

b. False

174
Q

You can opt out of sending activity and crash data to app developers through iOS Setup Assistant.

a. True
b. False

A

TRUE

175
Q

If an iOS app is deleted from a device, its data is _____.

a. archived
b. sent to Apple
c. left alone
d. deleted as well

A

d. deleted as well

176
Q

Apple File System (APFS) is the only file system available for a Mac computer.

a. True
b. False

A

b. False

177
Q

What does the ls command do?

a. Activate Lab Sync.
b. Move to the last directory.
c. Delete the last file you interacted with.
d. List directory contents.

A

d. List directory contents

178
Q

Executing cd / will accomplish what in the CLI?

a. Change directory to the root of the Mac.
b. Create a directory at the root of the Mac.
c. Delete the first folder in the root of the Mac.
d. Change directory to the root Library.

A

a. Change directory to the root of the Mac.

179
Q

What symbol informs a script to not execute that line?

a. /
b. #
c. &
d. ;

A

b. #

180
Q

A local user account with administrator privileges can create new administrator users in System Preferences.

a. True
b. False

A

TRUE

181
Q

This command in Terminal displays the manual page for other commands.

a. help
b. ls
c. man
d. cd

A

c. man

182
Q

_____ contain settings and preferences for Mac apps and services.

a. Library list files
b. Property list files
c. App settings files
d. Customization files

A

b. property list files

183
Q

Standard users are able to use the sudo command.

a. True
b. False

A

b. False

184
Q

A Mac can be logged out of by clicking the ____ and clicking Log Out.

a. Start Menu
b. Power button
c. Apple Menu
d. Account Menu

A

c. Apple Menu

185
Q

Which of the following System Preferences panes can be used to change a Mac’s sleep settings?

a. Security and Privacy
b. Time Machine
c. Dock
d. Energy Saver

A

d. Energy Saver

186
Q

_____ protects certain directories to help safeguard Macs from malicious software.

a. System Integrity Protection
b. Software Integrity Protection
c. System Interference Protection
d. System Integrity Pilot

A

a. System Integrity Protection

187
Q

Location Services must be enabled to finish macOS Setup Assistant.

a. True
b. False

A

FALSE

188
Q

To enable or disable Multi-Touch gestures on a Mac, navigate to System Preferences > _____.

a. Touchpad
b. Trackpad
c. Gestures
d. Input Devices

A

b. Trackpad

189
Q

APFS replaced HFS+ as the default macOS file system starting with _____.

a. macOS Sierra
b. macOS Catalina
c. macOS High Sierra
d. macOS Mavericks

A

c. macOS High Sierra

190
Q

The _____ is used to access the file system in a graphical view.

a. Finder
b. Explorer
c. Terminal
d. Directory Utility

A

a. Finder

191
Q

The command-line interpreter for zshell is _____.

a. #!/bin/bash
b. #!/bin/zsh
c. #!/bin/shellz
d. #!/bin/zpy

A

b. #!/bin/zsh

192
Q

MDM allows organizations to deploy settings and content to mobile devices wirelessly.

a. True
b. False

A

TRUE

193
Q

An Apple Push Notification service (APNs) certificate is required to utilize MDM.

a. True
b. False

A

TRUE

194
Q

A Jamf Pro user account with the _____ privilege set can have specific privileges granted to them based on their access needs.

a. Custom
b. Auditor
c. Enrollment Only
d. Administrator

A

a. Custom

195
Q

User-initiated enrollment for mobile devices is disabled by default.

a. True
b. False

A

b. False

196
Q

Which type of account cannot be used for enrollment?

a. LDAP User Account
b. Jamf Pro User Account with Administrator privileges
c. Apple ID
d. Jamf Pro User Account with Enrollment Only privileges

A

c. Apple ID

197
Q

Jamf Pro requires an APNs certificate to utilize MDM.

a. True
b. False

A

a. True

198
Q

What device information does the Global Service Exchange (GSX) provide Jamf Pro?

a. Warranty information
b. Registered Apple IDs
c. Previous owner information
d. App compatibility

A

a. Warranty information

199
Q

Configuration profiles are deployed with _____.

a. APNs
b. the Jamf binary
c. Jamf Admin
d. Jamf Nation

A

a. APNs

200
Q

Which of the following can be added to the Jamf Pro dashboard?

a. Change management logs
b. Advanced search results
c. Smart group membership
d. LDAP server connection status

A

c. Smart group membership

201
Q

Which setting needs to be set up in order for Jamf Pro to activate Lost Mode on a mobile device?

a. Automated Device Enrollment
b. Global Service Exchange (GSX)
c. Supervision
d. Find My

A

c. Supervision

202
Q

Mobile devices communicate with Jamf Pro using _____.

a. The Jamf Binary
b. MDM
c. Composer
d. PreStage enrollments

A

b. MDM

203
Q

Automated Device Enrollment is the only enrollment method that is able to supervise a mobile device.

a. True
b. False

A

b. False

204
Q

Advanced Device Search results can be exported from Jamf Pro to the following file formats:

a. .csv
b. .csv or .xml
c. .csv, .xml, and .txt
d. .csv, .xml, and .rtf

A

c. .csv, .xml, and .txt

205
Q

A mobile device configuration profile was created and saved without a target scoped. Which mobile devices will receive this configuration profile?

a. All mobile devices
b. No mobile devices
c. Members of the All iPads Smart Device Group
d. All managed mobile devices

A

b. No mobile devices

206
Q

Static Device Groups update dynamically based on criteria.

a. True
b. False

A

b. False

207
Q

Which of the following is a mobile device remote command?

a. Lock Computer
b. Locate Device
c. Enable/Disable Wi-Fi
d. Enable/Disable Bluetooth

A

d. Enable/Disable Bluetooth

208
Q

By default, Simple Device Searches return results matching the exact input.

a. True
b. False

A

TRUE

209
Q

Jamf Pro management tasks can be scoped directly to Buildings and Departments.

a. True
b. False

A

TRUE

210
Q

Remote commands can be sent to multiple devices at once using a mass action in _____.

a. Advanced Device Searches
b. Smart Device Groups
c. Static Device Groups
d. All of the above

A

d. All of the above

211
Q

What is required to deploy apps without the need for an Apple ID?

a. Volume purchasing of Apps and Books
b. Automated Device Enrollment
c. Validated purchasing of Apps and Books
d. Automated App Enrollment

A

a. Volume purchasing of Apps and Books

212
Q

When scoping management tasks, _____ can be added to omit computers.

a. Exception
b. Expulsion
c. Exclusion
d. Rejection

A

c. Exclusion

213
Q

What configuration profile payload is not available for computers?

a. Passcode
b. Energy Saver
c. Custom Settings
d. Lock Screen Message

A

d. Lock Screen Message

214
Q

Computer management tasks can be scoped to Categories.

a. True
b. False

A

b. False

215
Q

The Jamf Pro apps can be downloaded from _____.

a. Jamf Nation
b. Jamf Github
c. Mac App Store
d. Jamf Pro

A

a. Jamf Nation

216
Q

Configuration profiles created outside of Jamf Pro can be uploaded to Jamf Pro for distribution.

a. True
b. False

A

TRUE

217
Q

Under which category in a computer’s inventory record can the asset tag be changed?

a. General
b. User and Location
c. Hardware
d. Operating System

A

a. General

218
Q

By default, how often do computers submit inventory information to Jamf Pro?

a. Once per day
b. Once per week
c. Once per month
d. Ongoing

A

b. Once per week

219
Q

Computer configuration profiles can be used to prevent removal of the MDM profile.

a. True
b. False

A

TRUE

220
Q

A personal Apple ID is needed for the automatic distribution of apps in Jamf Pro.

a. True
b. False

A

FALSE

221
Q

Which of the following is not a trigger for a policy?

a. Network State Change
b. Enrollment Complete
c. Recurring Check-in
d. Power Source State Change

A

d. Power Source State Change

222
Q

Which of the following is not an available criteria for a smart computer group?

a. Model
b. Operating System Build
c. Jailbreak Detected
d. Application Title

A

c. Jailbreak Detected

223
Q

_____ determines how often a policy will run.

a. Run Frequency
b. Execution Frequency
c. Run Interval
d. Execution Interval

A

b. Execution Frequency

224
Q

Custom scripts can be deployed with a policy.

a. True
b. False

A

TRUE

225
Q

An icon can be uploaded to a Self Service policy to customize the user experience.

a. True
b. False

A

TRUE

226
Q

If a Mac App Store app is scoped to the Amsterdam building excluding the Accounting department, who will receive the app?

a. Everyone will receive the app.
b. Everyone in Accounting, except those in the Amsterdam building.
c. Everyone in Amsterdam, except those in the Accounting department.
d. No one will receive the app.

A

c. Everyone in Amsterdam, except those in the Accounting department.

227
Q

What is required to schedule recurring reports?

a. Report Token
b. Email Recipients
c. Jamf Pro Recipients
d. LDAP Authentication

A

b. Email Recipients