Practice Exam Flashcards
iOS apps exist in a self-contained environment called an App Sandbox. True or False?
TRUE
Swiping down from the top right on an iOS device (iPhone X and later) will access which feature?
a. Notification Center
b. Control Center
c. Tips
d. Search
b. Control Center
An Apple ID is required to complete iOS Setup Assistant.
a. True
b. False
FALSE
Along with apps, which feature can be added to the iOS Home Screen that gives quick access to additional information such as World Clock and Batteries?
a. Complications
b. Widgets
c. Quick Look
d. Notification Center
b. Widgets
To delete an app from an iOS device:
a. Touch and hold the app until a menu pops up > tap Remove app.
b. Navigate to Settings> General > About
c. Use the App Store to uninstall the app
d. Apps cannot be deleted from iOS devices
a. Touch and hold the app until a menu pops up > tap Remove app
Under which section of the Settings > General would a user be able to update the name of their iOS device?
a. Legal & Regulatory
b. Date & Time
c. About
d. Erase All Content and Settings
c. About
Some iOS apps allow users to purchase additional features within the app after download. What is noted next to the Get button to inform users of this?
a. Purchase More Content
b. Additional Downloads
c. More Content Available
d. In-App Purchases
d. In-App Purchases
A user can opt out of sending app analytics and crash data to app developers during iOS Setup Assistant. True or False?
TRUE
Property list files use which file extension?
a. .prop
b. .propli
c. .plist
d. .prolist
c. plist
Which command can be used to reveal the contents of a macOS directory in the command-line interface?
a. /
b. *
c. ~
d. #
c. ~
An internet connection is required to set up a Mac.
a. True
b. False
FALSE
Which keyboard shortcut can be used to access Spotlight on macOS?
a. Shift-Command-4
b. Command-S
c. Option-Space bar
d. Command-Space bar
d. Command-Space bar
In order for a macOS app to run and pass Apple’s Gatekeeper settings, it must be submitted to Apple for notarization.
a. True
b. False
TRUE
Which macOS feature can be used to quickly search the web, open applications, and even do quick calculations?
a. Spotlight
b. Quick Look
c. Control Center
d. Notification Center
a. Spotlight
Which character is used to instruct a command-line interpreter to ignore a line in a script, and is often used to provide comments?
a. /
b. #
c. &
d. ;
b. #
Which two items cannot be removed from the Dock in macOS?
a. The Finder and Trash
b. System Preferences and Calendar
c. News and Contacts
d. Pages and Mail
a. The Finder and Trash
In the command-line interface, which command can be used to display the manual page for other commands?
a. help
b. ls
c. man
d. cd
c. man
Which menu in the macOS menu bar contains commonly used tasks like Cut, Copy, and Paste?
a. File menu
b. Apple menu
c. Edit menu
d. Window menu
c. Edit menu
Where can information on macOS version, processor type, and a computer’s serial number be found in About This Mac?
a. Displays
b. Storage
c. Support
d. Overview
d. Overview
System settings for Location Services, Analytics, and Screen Time can be reconfigured in System Preferences after completing Setup Assistant.
a. True
b. False
TRUE
Which macOS feature allows users to navigate the file system to view the contents of their computer, including files, apps, and storage devices?
a. Finder
b. Explorer
c. Terminal
d. Pages
a. Finder
Along with Computers and Devices, what is the third tab in the top left of the Jamf Pro interface?
a. Security
b. Enrollment
c. Users
d. Settings
c. Users
What can be created within Apple Business Manager and Apple School Manager to allow user-based app and book deployment or utilize Shared iPad?
a. Jamf Pro Users
b. School and Business IDs
c. Administrator Accounts
d. Managed Apple IDs
d. Managed Apple IDs
By default, user-initiated enrollment is enabled for computers.
a. True
b. False
FALSE
Which Jamf Pro user account privilege set will grant permissions to create, read, update, and delete content in Jamf Pro?
a. Administrator
b. Read-Only
c. Auditor
d. None
a. Administrator
Mobile device management (MDM) allows organizations to wirelessly configure, update, and deploy content to devices.
a. True
b. False
TRUE
A push certificate is required to facilitate communication between Apple Push Notification service and a mobile device management platform.
a. True
b. False
TRUE
What is the name of the payload within a computer PreStage enrollment that determines what type of user account is created during Setup Assistant?
a. User and Location
b. Configuration Profiles
c. Account Settings
d. Certificates
c. Account Settings
In Jamf Pro, custom messaging and end-user license agreements can be added to the user-initiated enrollment screens.
a. True
b. False
TRUE
Computers can receive remote commands, configuration profiles, and app deployments from Jamf Pro if they’re unable to communicate with APNs.
a. True
b. False
FALSE
Which section within Jamf Pro might show important information about the state of the Jamf Pro server, such as a push certificate is expiring soon?
a. Status
b. Notifications
c. Warnings
d. Updates
b. Notifications
Simple device inventory search results can be exported from Jamf Pro in the following file formats:
a. .txt,.pdf, or .pages
b. .docx, .txt, or .rtf
c. .psd, .pdf, or .doc
d. .tsv, .csv, or XML
d. .tsv, .csv, or XML
Static device group membership is variable and updates automatically based on device eligibility.
a. True
b. False
FALSE
In an advanced mobile device search, which operator can be used to find all matches that contain the specified value, not just exact matches?
a. is
b. is not
c. like
d. not like
c. like
Creating separate mobile device configuration profiles is preferred over bundling many payloads into a single configuration profile.
a. True
b. False
TRUE
The following character can be used as a wildcard in a simple mobile device search:
a. !
b. ~
c. #
d. *
d. *
Which intervals are available for email reporting in saved advanced mobile device searches?
a. Hourly, Daily, or Weekly
b. Specific days, Daily, Weekly, or Monthly
c. Daily, Monthly, or Yearly
d. Hourly, Weekly, or Yearly
b. Specific days, Daily, Weekly, or Monthly
Where can a Jamf Pro admin go to change the inventory attributes listed when completing a simple mobile device search?
a. Settings > Global Management > Categories
b. Settings > Device Management > Inventory Display
c. Settings > Self Service > iOS
d. Settings > Jamf Pro Information > Jamf Pro Summary
b. Settings > Device Management > Inventory Display
Advanced mobile device searches can only report on managed devices.
a. True
b. False
FALSE
A device configuration profile was created and saved without a target scoped. Which devices will receive this configuration profile?
a. All devices
b. No devices
c. Only devices in the “All Device” Smart Group
d. Only managed devices
b. No devices
App Store apps installed by Jamf Pro can be updated automatically.
a. True
b. False
TRUE
The remote commands available for mobile devices vary depending on ownership type, device model, operating system version, and supervision status.
a. True
b. False
TRUE
Computer configuration profiles can be used to enforce local user account password compliance.
a. True
b. False
TRUE
Issuing a Lock Computer remote command will log out the user, restart the computer, and set a firmware-level passcode that will need to be entered before the computer can be used again.
a. True
b. False
TRUE
The following can be configured to remove a specific computer, building, or department from the scope of a configuration profile:
a. Limitation
b. Omission
c. Target
d. Exclusion
d. Exclusion
Configuration profiles may only be created in Jamf Pro.
a. True
b. False
FALSE
To troubleshoot computer configuration profiles, an admin should verify the payloads are configured appropriately and review which area in Jamf Pro for additional information?
a. Logs within the selected profile
b. PreStage Enrollment for Devices
c. Mac App Store
d. Settings > Global Management > Categories
a. Logs within the selected profile
It is considered good practice to avoid bundling multiple, non-related payloads, into a single computer configuration profile.
a. True
b. False
TRUE
In a computer policy, what determines when the policy will run?
a. Trigger
b. Execution Frequency
c. Starter
d. Scope
a. Trigger
Scripts and software can be deployed with a policy.
a. True
b. False
TRUE
macOS App Store apps cannot be made available for a user to download in Self Service using Jamf Pro.
a. True
b. False
FALSE
Computer configuration profiles and policies can be scoped to categories.
a. True
b. False
FALSE
If a macOS App Store app is scoped to the Minneapolis building and the IT department, who will receive the app?
a. Everyone in the Minneapolis building and everyone in the IT department
b. Everyone will receive the app
c. Everyone in the IT department, except those in the Minneapolis building
d. Everyone in the Minneapolis building, except those in the IT department
a. Everyone in the Minneapolis building and everyone in the IT department
macOS App Store app updates can be forced if the app is managed.
a. True
b. False
TRUE
If a Jamf Pro admin wanted to create a computer group where the membership updated automatically, what type of group should be created?
a. Static
b. Dynamic
c. Automatic
d. Smart
d. Smart
Smart computer group membership and policy status can be monitored from the Jamf Pro Dashboard.
a. True
b. False
TRUE
Under a computer policy’s execution frequency, which is not an option?
a. Ongoing
b. Once per year
c. Once per computer
d. Once every day
b. Once per year
When deploying a configuration profile, policy, or app, which tab defines who will receive the management task?
a. List
b. Scope
c. General
d. Computer
b. Scope
What configuration is required during the macOS Setup Assistant to complete activation?
Connecting to the Internet.
Which Apple services can be used with Automated Device Enrollment in order to manage and skip Setup Assistant steps?
Apple School Manager & Apple Business Manager
What is contained in the Dock?
Apps, Files and Folders and the Trash.
How can content be added to the Dock?
By dragging an app icon to the Dock.
What are some ways Spotlight can be used?
Search for applications.
Search the Internet.
Calculations and conversions
Definitions
Where can system memory information be found?
In the Apple menu > About This Mac > Overview tab.
Where can available hard drive storage be found?
In the Apple menu > About This Mac > Storage tab.
What are some different ways to open System Preferences?
Click the System Preferences icon in the dock.
Apple menu > System Preferences.
Spotlight > System Preferences.
Where would users change their local user account password?
System Preferences > Users & Groups > Select their user > Change Password button.
Why add an additional volume to an APFS container? Which application can accomplish this task?
Volumes can be encrypted to protect sensitive information. Volumes are also more flexible than a partition in that they can grow or shrink as needed.
Use Disk Utility to add a volume to an APFS container.
Which domain has directories containing apps and preferences shared by all users on a Mac?
Local Domain
What prevents users from modifying the System directory?
System Integrity Protection
Where can apps, reviewed and approved by Apple, be obtained?
From the Mac App Store
What is required to download an app from the Mac App Store?
An Apple ID
What are some ways an app can be deleted?
Open Launchpad, press and hold the Option key then click the app’s delete button.
Click and hold an app until it starts to jiggle, then click the app’s delete button.
Open Finder > Applications. Click and drag an app to the trash can.
What does the .plist file extension stand for?
Property List File
How do property list files impact the user experience?
They can improve it by providing some default settings and information to the application so the user does not have to enter it.
Why is it important for IT administrators to make sense of property list files?
Troubleshooting?
- To control and make the user experience uniform.
Where is the Terminal app located in macOS?
Applications > Utilities > Terminal
What command provides the manual pages for a command?
man
What would be entered into the Terminal app to open the ‘change directory’ help documentation?
man cd
What does the / represent in CLI?
The root directory
What does the ~ (tilde) represent in CLI?
The current user’s home directory.
What command is used to move to different directories in the file system?
mv
What command is used to copy a file into a second location?
cp
Which keyboard shortcut moves the insertion point to the beginning of a command?
Control - A
Which key can be used to complete directory and file names?
Tab
What prefix can be used to execute commands with elevated privileges?
sudo
Why create a script?
To automate a process or extend the functionality of Jamf Pro.
What character informs the shell to ignore text in a script?
(pound character)
How can a script be run within the Terminal app?
zsh [filename]
List two examples of MDM functionality for devices.
Deploy Apps
- Send remote commands
What are the three requirements for MDM?
A Jamf Pro Server
An Apple Push Notification Service certificate uploaded to JPS.
Some devices to manage.