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MB 900 > Practice Exam 1 > Flashcards

Practice Exam 1 Flashcards

1
Q

You are an administrator in Dynamics 365 for Customer Engagement apps. You need to create solution components using customization tools.
Which two components can be included in a solution? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. audit logs
B. sitemap
C. team
D. business unit
E. global option set
A

B. sitemap

E. global option set

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2
Q

This question requires that you evaluate the underlined test to determine if it is correct.

The Customer Service Hub app is available on desktop browser and on a mobile device. It can be used for managing cases and knowledge articles.
Review the underlined text. If it makes the statement correct, select “No change is needed”. If the statement is incorrect, select the answer choice that makes the statement correct.
A. No change needed
B. optimizes viewing for desktop browsers only
C. is available on a desktop browser for case management, but not for managing knowledge articles
D. does not provide the ability to add an activity to a case on a mobile device

A

A

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3
Q

You need to use Microsoft Flow to perform data-management tasks when users interact with records in Dynamics 365.
Which three types of triggers can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. on demand
B. when a record is created
C. on request
D. when a record is updated
E. when a record is deleted

A

B. when a record is created

D. when a record is updated

E. when a record is deleted

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4
Q

A company wants to automatically send a company-wide email every Sunday to remind employees to submit expenses.

You need to configure the Microsoft Flow type that requires the least amount of user interaction and the highest level of consistency.

Which Flow type should you configure?
A. solution-aware
B. automated
C. scheduled
D. business process
E. button
A

Correct Answer: C
References:
https://docs.microsoft.com/en-us/flow/run-scheduled-tasks

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5
Q 
You need to enable users to export and import data that is in bank and payroll files in Dynamics 365 for Business Central.
What should you set up?
A. RapidStart Services
B. payroll-transaction import
C. Data Exchange Framework
D. data encryption
A

C. Data Exchange Framework`

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6
Q

You review your current open cases in Dynamics 365 for Customer Service.

When should you use parent/child cases?
A. for cases for a customer who left a company and now works for a different company
B. for cases from the same company
C. for cases for two different customers with two different issues
D. for cases for two different companies with the same company name

A

B. for cases from the sample company

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7
Q

This question requires that you evaluate the underlined text to determine whether it is correct.

A user who can access records in Dynamics 365 for Customer Service Hub is able to access the same records in the mobile app automatically.

Review the underlined text. If it makes the statement correct, select “No change is needed”. If the statement is incorrect, select the answer choice that makes the statement correct.
A. No change is needed
B. if the user’s security role includes the Dynamics 365 for mobile privilege
C. and the records can be edited
D. but the records are read-only

A

B. if the user’s security role includes the Dynamics 365 for mobile privileges

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8
Q

You need to implement Microsoft Business Applications along with the Microsoft Power platform.

Which three Microsoft Azure services are part of the Power platform? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Azure Active Directory
B. Microsoft PowerApps
C. Azure Machine Learning
D. Microsoft Flow
E. Microsoft Power BI

A

B.
D.
E.

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9
Q

You run Dynamics 365 on-premises. Self-hosting costs are becoming prohibitive. You migrate all managed solutions and data to Dynamics 365 online and decommission all on-premises infrastructure.
You need to determine which type of cloud service model is being used.
Which type of cloud service model is being used?
A. infrastructure as a service (IaaS)
B. platform as a service (PaaS)
C. hybrid deployment
D. software as a service (SaaS)

A

D. SaaS

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10
Q

You need to identify which applications can be deployed as software as a service (SaaS) in the Microsoft cloud.
Which two applications can be deployed? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Dynamics 365 for Finance and Operations
B. Dynamics GP
C. Microsoft Excel
D. Dynamics CRM 2016

A

A. D3656 F&O

C. Microsoft Excel

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11
Q

Which two Microsoft Azure functionalities are used with Dynamics 365? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Microsoft Flow
B. Lifecycle Services
C. Azure Sphere
D. Azure Web Apps
E. Azure Active Directory

A

B. Lifecycle Services

E. Azure Active Directory (AAD)

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12
Q

You run Dynamics 365 and line-of-business applications on-premises. Self-hosting costs are becoming prohibitive. Due to compliance regulations, Dynamic 365
Finance and Operations data must remain on-premises.
You migrate all managed solutions and Dynamics 365 Customer Engagement data to Dynamics 365 in the cloud.

You need to determine which cloud service deployment model is being used.
Which type of cloud service model is being used?
A. Microsoft Azure Virtual Machine deployment
B. platform as a service (PaaS)
C. hybrid deployment
D. software as a service (SaaS)

A

C. Hybrid deployment

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13
Q

A company is preparing to implement a cloud-based environment.

You need to inform management about the different types of cloud.

Which three service components are available for infrastructure as a service (IaaS)? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.
A. network security
B. operating systems
C. data center
D. servers and storage
E. hosted applications
A
  1. Server & and Storage
  2. Networking Firewalls/Security and
  3. Data center physical plant/building
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14
Q

You need to identify the benefits of Microsoft Azure cloud-based installations.
What are two benefits? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. disaster recovery planning
B. ability to easily scale for increased growth
C. business continuity
D. ability to adhere to static cost requirements

A

B. ability to easily scale for increased growth

C. business continuity

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15
Q

You are a system administrator integrating Microsoft SharePoint on-premises and Dynamics 365 Customer Engagement in the cloud.
Which technology should you use for this type of integration?
A. private cloud
B. software as a service (SaaS)
C. public cloud
D. hybrid cloud
E. infrastructure as a service (IaaS)

A

D. hybrid cloud

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16
Q

t selection is worth one point.
A. In Dynamics 365 model driven apps, enable the features
B. In PowerApps, create the application
C. Type the URL of the web application for Dynamics 365 for Customer Service
D. Assign the correct security role to the user’s ID
E. Add the correct licensing to the user ID in Active Directory

A

D. Assign the correct security role to the user’s ID

E. Add the correct licensing to the user ID in Active Directory

17
Q

A risk-averse company wants to implement Dynamics 365 for Finance and Operations.
You need to recommend the appropriate software release cycle.
Which software release should you recommend?
A. targeted release (Preview)
B. first release (Production)
C. standard release
D. finance and operations team
E. feature teams

A

c. standard release

18
Q

Microsoft releases a major update to the Dynamics 365 applications.
You need to acquire a detailed list of new features and improvements in the new release.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. View the appropriate release notes
B. In Lifecycle Services, visit the Preview feature management section
C. On docs.microsoft.com, view the page titled What’s new in Dynamics 365
D. In the product’s Help, view the section titled What’s new

A

C.

D.

19
Q 
A company needs to assess the current General Data Protection Regulation (GDPR) compliance for its Dynamics 365 and Microsoft 365 Office implementations.
You need to recommend a tool to help manage GDPR compliance activities. You also need to provide a compliance score with managed actions for both the company and Microsoft.
Which tool should you recommend?
A. Microsoft Trust Center
B. Detailed Assessment toolkit
C. Compliance Manager
D. Service Trust Portal
E. control mapping
A

C. Compliance Manager

Correct Answer: C
References:
https://docs.microsoft.com/en-us/office365/securitycompliance/meet-data-protection-and-regulatory-reqs-using-microsoft-cloud

20
Q

You need to authenticate users to Dynamics 365 for Customer Engagement apps.
What are three supported security models for authentication? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. claims-based
B. Active Directory Domain Services
C. OAuth 2.0
D. Active Directory Federation Services
E. Microsoft Azure Active Directory
F. OAuth 1.0

A

Correct Answer: ABC
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/authenticate-users

21
Q

A company needs to follow General Data Protection Regulation (GDPR) document compliance requirements for its European operations.
You need to identify which Dynamics 365 application has built-in privacy-by-design methodologies.
Which application meets the goal?
A. Dynamics 365 for Retail
B. Dynamics 365 for Customer Service
C. Dynamics 365 for Finance and Operations
D. Dynamics 365 for Business Central

A

All MSFT apps are GDPR compliant

22
Q

A risk-averse company wants to implement Dynamics 365 for Finance and Operations.
You need to recommend the appropriate software release cycle.
Which software release should you recommend?
A. targeted release (Preview)
B. first release (Production)
C. general availability
D. finance and operations team
E. feature teams

A

C. general availability

23
Q

Which two components are configured in an existing security role in Dynamics 365 for Customer Engagement? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. business unit
B. access level
C. privilege
D. action

A

B. access level

C. privilege

24
Q

You need to identify how Dynamics 365 Customer Engagement installations and updates are deployed online and on-premises.

Which statement applies to how installations and updates are deployed?
A. Updates are automatically pushed by Microsoft for both on-premises and online.
B. Sandboxes are automatically available for configuration in both on-premises and online instances.
C. The on-premises release cycle for Dynamic 365 is available within a few weeks of the online release cycle.
D. The number of custom entities are unlimited on-premises but not online.

A

C.

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