Power Point Review Flashcards
What is the Goals and Objectives of the new policies and procedures?
- reduce transmission among employees & members
- maintain healthy business operations
- maintain a healthy work environment
What are our Pre-Opening Preparations for Members?
Communication to Members on all changes
Detailed New Policies & Procedures for Opening
Update website with How we’re getting ready
Detailed Member FAQ for Billing to be kept at front desk
Limited Staff and reduced hours of operation
What are our new hours in the beginning Phases?
Mon-Thur 5:00am- 10:00pm
Fri 5:00am – 9:00pm
Sat 7:00am – 6:00pm
Sun 7:00am – 5:00pm
What are Pre-Opening Preparations for Training Clients
Each trainer meets with GM & FM and ranks clients- Green, Yellow, Red
Green = excited to come back
Yellow = Not responsive
Red = Cancelling
Welcome back Email sent to PT clients
Trainers & FM Call all clients to motivate and rebook sessions
Soft open –Trainers ask clients to meet in the club to Greet & Book
When does Personal Training start back up?
4 Days after opening
What is Covid-19?
Coronavirus (COVID-19) is a respiratory illness caused by a virus that can spread from person to person.
The virus that causes COVID-19 is a new coronavirus that has spread throughout the world.
COVID-19 symptoms can range from mild (or no symptoms) to severe illness.
What are the symptoms of Covid-19?
- Cough
- Shortness of breath or difficulty breathing
- Fever
- Chills
- Repeated shaking with chills
- Muscle Pain
- Headache
- Sore throat
- New loss of taste and smell
How COVID-19 is spread?
- By coming in close contact with a person who has COVID-19 (about 6 feet)
- Contact with respiratory droplets ie; cough, sneeze or talking from and infected person
- Touching a surface, or object that has the virus on it. and then touching your mouth nose and eyes.
- You can spread it even if you are not showing symptoms
How may Covid-19 affect the workplace?
- Increased Absenteeism
- Change in patterns of commerce
- Interrupted supply/delivery
When asked about the cleaning supplies we use how should we respond
Everything is based on the guidelines from the EPA and CDC as well as being Hospital-Grade.
What are the OSHA recommended steps to protect yourself?
- Frequently wash your hands thoroughly by using alcohol-based hand rub or soap and water.
- Avoid touching your mouth, nose and eyes before washing your hands.
- Practice respiratory wellness by sneezing or coughing into elbow
- Avoid close contact with anyone that could have symptoms
- Keep a social distance (min of 6 ft).
- Stay home if you are feeling ill
What are the CDC guidelines for washing hands?
Follow these five steps every time:
1.Wetyour hands with clean, running water (warm or cold), turn off the tap, and apply soap.
- Latheryour hands by rubbing them together with the soap. Lather the backs of your hands, between your fingers, and under your nails.
- Scrubyour hands for at least 20 seconds. Need a timer? Hum the “Happy Birthday” song from beginning to end twice.
- Rinseyour hands well under clean, running water.
- Dryyour hands using a clean towel or air dry them
What does the start of every employees shift look like?
- Employees will be screened privately by Manager on duty using a touchless forehead thermometer
- They employee will be asked 5 questions about contact to covid-19 and if they are experiencing symptoms
- Manager records this information in employees private medical record
What scenario would cause and employee to be sent home?
-If they register a fever at or above 100.4 degrees
OR
-Experiencing coughing or shortness of breath
If an employee is sent home, when can they return to work?
- He or she has had no fever for at least three (3) days without taking medication to reduce fever during that time; AND
- Any respiratory symptoms (cough and shortness of breath) have improved for at least three (3) days; AND
- At least seven (7) days have passed since the symptoms began.
* An employee may return to work earlier if a doctor confirms the cause of an employee’s fever or other symptoms is not COVID-19 and releases the employee to return to work in writing.
Can we ask an employee to stay home or leave work if they exhibit symptoms of the COVID-19 coronavirus or the flu?
- Yes, you are permitted to ask them to seek medical attention and get tested for COVID-19.
- The CDC states that employees who exhibit symptoms of influenza-like illness at work during a pandemic should leave the workplace.
- The Equal Employment Opportunity Commission (EEOC)confirmed that advising workers to go homeis permissible and not considered disability-related if the symptoms present are akin to the COVID-19 coronavirus or the flu.
If employee of ours has tested positive or suspected of having COVID-19. What should we do?
- DO NOT identify the name of the infected employee. This is a violation of Confidentiality Laws
1. Send employee home until released by their medical provider
2. Other employees should be notified and the those employees should be instructed to follow all CDC guidelines.
3. Facilities will perform a cleaning, electrostatic spray in the club that night to disinfect all surfaces.
Can I refuse to come into my shift if I don’t feel comfortable due to COVID-19?
- Under the (“OSHA”), the employer has a legal obligation to provide a safe and healthful workplace for employees.
- Unless the employee is in the high-risk category, they DO NOT have the right to refuse to come to work.
- You ARE allowed to use PTO
What is the High-risk categories?
Older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19.
Will masks and gloves be provided?
Yes, both will be provided and additional PPE will be provided as needed.
What does the new cleaning zone play look like?
1.Sheet with zones created
2.Clean sheet created with employees names populated by GM for next day before GM leaves
3.Sheet is posted on clipboard at 5am for the day ,GM includes Zone sheet in FC prep
4.30 min Floor walk completed employee initials off his/her 30 min shift
1.Explain zones and how to see their assignments for each shift
2.Show team how to sign off when their zone is complete
1.Reviews checklist line by line and demonstrates how to complete each zone teach ,proper sanitize and wipe technique
2.Each zone should take approximately 30 minutes to complete
1.Will demonstrate in each zone 6 foot distance with staff by using tape measure / hands reach out cant touch
2.Using staff live examples of proper and in proper social distance situations
What is the new Cleanliness Protocol?
- Increased and more thorough cleaning procedures by DBS, cleaning company, to adhere to strict cleanliness rules. 3 shifts of cleaners during all open hours. Additional 4 Hours per day
- All PT’s will carry cleaning supplies to clean any machine after each use with client
- Additional Edge Staff will be monitoring and performing extra cleaning duties – Areas and duties outlined on following slides (Training Document Complete – Included )
- Members required to clean their own equipment, enforced by staff and instructors
- Purell dispensers and cleaning wipes located in each area of the club
- Weekly Electrostatic Spray per club
What are the 9 Cleaning Zones?
- Font Cardio & Turf
- Workout Floor
- Group X & Strong Room
- Trainer Cage, Bar and 2nd Cardio Deck
- Cardio Cinema & Spin Room
- Free Weight Area
- Womens Only
- Locker Rooms
- Front Desk common Area
Where can the new policies and procedures be found in the club for reference?
Clipboard behind the point
Roleplay- Challenging conversation with members regarding social distancing
Grade 1-5
1 Awful
5 Perfect
What 5 items should be at all Sanitation Stations?
- Roll of paper towel
- Ready spray disinfectant
- Pump Hand Sanitizer
- Signs for use
- Gloves
When will Group X re-launch?
Day 4 of opening
What is the Electrostatic Spraying Technique?
When disinfectant is electrically charged causing the disinfectant to wrap around and evenly coat all types of surfaces for a more complete clean.
How many hours of cleaning have been added per day?
4 Hours
What is active monitoring?
means that the state or local public health authority assumes responsibility for establishing regular communication with potentially exposed people to assess for the presence of fever, cough, or difficulty breathing.
What are the 5 disinfectants we will use in club?
- AVISTAD-D
- ONE-D
- PURELL
- EVERWIPES
- HAND SOAP
What have we changed with our HVAC to keep our clubs safe?
1.Increased Humidity
Studies have shown 40-60% humidity decreases the survival rate of viruses
We will ensure thorough monitoring that our clubs are at a higher humidity than usual
2.Upgraded Filters
We will be replacing our current filters in certain areas with high-grade filters.
These will capture more pathogens, especially with increased humidity which makes air particles larger
Increased filter changes in these areas
3.Turning off our fans
What aspects of the club are closed to maintain social distancing?
- Edge Kids
- Sauna
- Showers
- Water fountain
- Middle urinals
- Only using every 5th locker
What are we enforcing to help with the distancing guidelines?
- Group X & Strong: Markers on floor for participants to be spaced properly
- Stickers on floor at entrance to discourage line at check in
- Common area and tape split
- Mats removed from turf
- Staff floor walks enforce compliance
- Reduce floor capacity restriction per state guidelines
- Prop open front doors
- Every-other treadmill is closed
What can members use for transactions at POS?
COF and Credit card transactions only.
NO CASH TRANSACTIONS
Whos responsible for cleaning the equipment used in classes?
Members are responsible
Instructors are accountable
After spin class, what contact points should be cleaned by the member?
Handle bars, seat and knob
Roleplay- A member came to the front desk to tell you they are concerned another member is ill/coughing.
Grade 1-5
1 Awful
5 Perfect
Roleplay- A member is showing COVID-19 symptoms as they enter the club
Grade 1-5
1 Awful
5 Perfect
How long are all classes in the first phases?
Classes are 35 mins
leaving 30mins between all classes in the same room
Roleplay- If a member does not take time to clean their equipment after class
Grade 1-5
1 Awful
5 Perfect
What does checking in to a class look like
- Receive a cleaning wipe
- Say “Have a great workout”
