Post chapter quiz #1 Flashcards
The basic management functions are considered to be…
planning, organizing, leading, and controlling.
The process of monitoring, comparing, and correcting is called…
controlling
Which of the following represents the most useful way of describing the manager’s job?
functions
The three essential managerial skills include…
technical, human, conceptual
A manger’s success is typically…
dependent on other’s work performance
Planning gives direction, reduces the impact of change, minimizes waste and redundancy, and …
sets standards used in controlling
The quality if the planning process and the appropriate implementation of plans probably…
contributes more to high performance than does the extent of planning
Planning involves two important elements :
goals and plans
What is the first step in a typical MBO program?
the organization’s overall objectives and strategies are formulated
A well designed goal should be…
clear as to time frame
In an uncertain environment, managers want to develop ______ plans.
specific but flexible.
What is the definition for manager?
someone who plans, organizes, leads, and controls resources to achieve organizational goals efficiently and effectively.
What is the definition for management?
Process of planning, organizing, leading, and controlling resources to achieve specific goals efficiently and effectively.
What is the gallop poll result?
the quality of the employee / supervisor relationship is the most important variable in productivity loyalty.
what is the universality of management?
managers are needed in every organization.
What is planning?
process of setting goals and determining the best way to achieve them.
What are some forms of early / ancient management?
Egypt (pyramids) and China (great wall)
What book did Adam Sam Smith write in 1776?
the wealth of nations
What is the division of labor (job specialization)?
the breakdown of jobs into narrow and repetitive tasks.
What did the industrial revolution do?
it substituted machine power for human labor and created large organizations in need of management.
what is the classical approach?
the first studies of management, which emphasized rationality and making organizations and workers as efficient as possible.
who is the father of scientific management?
Fredrick Winslow Taylor
what is scientific management?
an approach that involves using the scientific method to find the “one best way” for a job to be done.
what is therbligs?
a classification scheme for labeling basic hand motions.
who created therbligs?
Frank and Lilian Gilbreth
what is the general administrative theory?
an approach to management that focuses on describing what managers do and what constitutes good management practice.
