Post chapter quiz #1

Question 1

The basic management functions are considered to be…

Answer 1

planning, organizing, leading, and controlling.

Question 2

The process of monitoring, comparing, and correcting is called…

Answer 2

controlling

Question 3

Which of the following represents the most useful way of describing the manager’s job?

Answer 3

functions

Question 4

The three essential managerial skills include…

Answer 4

technical, human, conceptual

Question 5

A manger’s success is typically…

Answer 5

dependent on other’s work performance

Question 6

Planning gives direction, reduces the impact of change, minimizes waste and redundancy, and …

Answer 6

sets standards used in controlling

Question 7

The quality if the planning process and the appropriate implementation of plans probably…

Answer 7

contributes more to high performance than does the extent of planning

Question 8

Planning involves two important elements :

Answer 8

goals and plans

Question 9

What is the first step in a typical MBO program?

Answer 9

the organization’s overall objectives and strategies are formulated

Question 10

A well designed goal should be…

Answer 10

clear as to time frame

Question 11

In an uncertain environment, managers want to develop ______ plans.

Answer 11

specific but flexible.

Question 12

What is the definition for manager?

Answer 12

someone who plans, organizes, leads, and controls resources to achieve organizational goals efficiently and effectively.

Question 13

What is the definition for management?

Answer 13

Process of planning, organizing, leading, and controlling resources to achieve specific goals efficiently and effectively.

Question 14

What is the gallop poll result?

Answer 14

the quality of the employee / supervisor relationship is the most important variable in productivity loyalty.

Question 15

what is the universality of management?

Answer 15

managers are needed in every organization.

Question 16

What is planning?

Answer 16

process of setting goals and determining the best way to achieve them.

Question 17

What are some forms of early / ancient management?

Answer 17

Egypt (pyramids) and China (great wall)

Question 18

What book did Adam Sam Smith write in 1776?

Answer 18

the wealth of nations

Question 19

What is the division of labor (job specialization)?

Answer 19

the breakdown of jobs into narrow and repetitive tasks.

Question 20

What did the industrial revolution do?

Answer 20

it substituted machine power for human labor and created large organizations in need of management.

Question 21

what is the classical approach?

Answer 21

the first studies of management, which emphasized rationality and making organizations and workers as efficient as possible.

Question 22

who is the father of scientific management?

Answer 22

Fredrick Winslow Taylor

Question 23

what is scientific management?

Answer 23

an approach that involves using the scientific method to find the “one best way” for a job to be done.

Question 24

what is therbligs?

Answer 24

a classification scheme for labeling basic hand motions.

Question 25

who created therbligs?

Answer 25

Frank and Lilian Gilbreth

Question 26

what is the general administrative theory?

Answer 26

an approach to management that focuses on describing what managers do and what constitutes good management practice.