Poll Questions

Question 1

Which payroll schedule offers 24 pay periods per year?

Answer 1

Bimonthly

Question 2

Financial reports should be generated and analyzed within _______ business days after the end of the month.

Answer 2

5-10

Question 3

Doctors on salary, utilities, medical insurance and rent are all examples of what kind of expense?

Answer 3

Fixed Expense

Question 4

According to the AVMA, what is the average net profit of a general practice in a given year?

Answer 4

10-12%

Question 5

Title I of the Employee Retirement Income Security Act outlines reporting and disclosure obligations, minimum participation rules, vesting and funding requirements, and Fiduciary standards. Who enforces Title I of Erisa

Answer 5

Department of Labor

Question 6

True or false - Pregnant employees can be prohibited by the employer from performing certain job duties to protect the developing baby.

Answer 6

False

Question 7

Which jobs listed may be classified as “exempt” from overtime?

Answer 7

Office Manager/CVPM
Veterinarian

Question 8

Employers with at least _____ or more employees who worked for the employer for at least _____ calendar weeks in this year or last are protected from discrimination by the EEOC.

Answer 8

15 , 20

Question 9

Which is not one of the 6 Cs of Client Relationship Management?
A) Consistency
B) Compassion
C) Care
D) Customer Service
E) Cost
F) Competence

Answer 9

C) Care

Question 10

What is the target budget to allocate for advertising retail products?
A) 4-5%
B) 2%
C) 1-3%
D) 3-4%

Answer 10

C) 1-3%

Question 11

What is the target budget yo allocate for advertising retail products?
A) 4-5%
B) 2%
C) 1-3%
D) 3-4%

Answer 11

C) 1-3%

Question 12

When it comes to marketing, the A in SMART goals stands for
A) Agreed
B) Attainable
C) Agreeable
D) Achievable

Answer 12

D) Achievable

Question 13

When comparing revenue and expenses, is it more valuable to determine the percent change or or the dollar amount change year over year?

A) % change
B) Dollar amount

Answer 13

A) % change

Question 14

In the budgeting process, normalizing the hospitals, expenses, refers to: (multiple choice)

A) Looking back at the last three years of revenue and expenses
B) Projecting the next three years expenses.
C) removing any large one off expenses from a year’s expenses
D) averaging the last three years expenses.

Answer 14

B) Projecting the next three years expenses.

C). removing any large one off expenses from a year’s expenses

Question 15

Which of the following are among the most common complaints to the board of veterinary medicine? (multiple choice)
A) cost of treatment
B) unsatisfied experience
C) lack of communication
D) unexpected death
E) recordkeeping
F) termination of the VCPR by the veterinarian

Answer 15

B) unsatisfied experience
C) lack of communication
D) unexpected death
E) recordkeeping

Question 16

Yes, or no – if a driver hits a loose dog with their car and bring the dog into your practice: does your veterinarian have a legal responsibility to stabilize that patient or euthanize to relieve suffering since the owner is unknown and a Veterinary client patient relationship has not been established?

A) yes
B) no

Answer 16

B) No

Question 17

______________ occurs when you know the ethically appropriate action to take but you are unable to do so or you act in a manner that does not agree with your own personal and professional values.

A) ethics exhaustion
B) moral distress
C) compassion, fatigue
D) emotional distress

Answer 17

B) moral distress

Question 18

How long should records of job related injuries be kept?
A) seven years
B) three years
C) five years
D) 30 years

Answer 18

C) 5 years

Question 19

The _____form should be stored separately from the employee’s other files.
A) W2
B) W4
C) I9
D) 1099

Answer 19

C) I9

Question 20

How much should a practice budget for continue education annually?
A) 1%
B) 2%
C) 3%
D) 5%

Answer 20

D) 5%

Question 21

The employee retirement income, security act, (ERISA) of 1974 is enforced by
A) Department of the Treasury
B) The EEOC
C) The Department of Labor
D) The department of Health and Human Services

Answer 21

C) The Department of Labor

Question 22

Which of the following health care plans operate with a “use it or lose it” rule at the end of the year?
A) HSA
B) FSA
C) IRA
D) COBRA

Answer 22

B) FSA

Question 23

Section ____ is part of the IRS code that allows employees to pay some healthcare premiums on a pre-tax basis, which reduces the employees total taxable income.
A) 125
B) 401
C) 300
D) 529

Answer 23

A) 125