Policy and procedures Email, Harassment

Question 1

Who does this policy cover?

Answer 1

All Departments and Divisions

Question 2

It is policy of Spokane to encourage use of electronic communications, including email as a means of _____.

Answer 2

Increasing productivity

Question 3

Electronic records, including email messages, maybe ________

Answer 3

Public Records under Washington states Public Disclosure Act

Question 4

Obscene, offensive, illegal, unprofessional communication through email is prohibited. Includes but not limited to the following:

Answer 4

-Political in nature
-Obscene, profane, abusive, threatening language
Graphic representations that may harassing, discriminatory or offensive.
-Jokes
-Business transaction

Question 5

Can you send obscene, profane, abusive, or threatening language via email?

Answer 5

Only for legitimate business purposes

Question 6

How often should employees check their email?

Answer 6

Regularly

Question 7

reasons allowed to use equipment other than directly related to activities of the city?

Answer 7

• No additional cost
• Normally utilized by employee
• does not negatively impact ability to do job
• does not disrupt other city functions
• does not violate city policy

Question 8

For public records requests who will be notified of the information?

Answer 8

Employee and Chief

Question 9

How long will email be maintained for?

Answer 9

30 days ( 1 month)

Question 10

No more than ____ MB will be maintained on city server at any given time.

Answer 10

100 MegaBytes

Question 11

message size including pictures will be limited to ?

Answer 11

10 MB

Question 12

When will personal folders be backed up?

Answer 12

Nightly

Question 13

what is Harassment

Answer 13

Unwelcome action by any person whether verbal or physical, on a single or repeated basis, which humiliates, insults or degrades.

Question 14

Unwelcome or Unwanted means?

Answer 14

Harasser should reasonable know are not desired by the victim

Question 15

3 types of Harassment?

Answer 15

Verbal, Non-Verbal, Physical

Question 16

Employees who violate this policy are subject to?

Answer 16

Disciplinary action up to discharge

Question 17

A complainant may also file with appropriate state and federal agencies, such as?

Answer 17

Washington State Human Rights Commission
US Equal Employment Opportunity Commission
Office of federal Contract Compliance Program

Question 18

How may complaints be made?

Answer 18

I writing or by any other means accessible to the complainant

Question 19

Who does the complaint go to?

Answer 19

Immediate supervisor

Question 20

When supervisors are notified of alleged harassment, they shall?

Answer 20

• Document and report the incident to the department Head
• Investigate the complaint
• take appropriate action
• forward results of the investigation to the Human Resources Director
• Provide official findings in writing to complainant within 10 days

Question 21

If the complainant is not satisfied with the action taken, the issue may be brought to?

Answer 21

Department head within 5 working days of receipt of supervisors response.

Question 22

Department head is responsible for further action and must ?

Answer 22

respond in writing to the complainant within 10 working days of receiving the complaint.

Question 23

Where does copy of all correspondence go?

Answer 23

Shall be sent confidentially to the Human resources Director.

Question 24

A complaint may be submitted directly to?

Answer 24

Human Resources Director

Question 25

Employee rights with respect to harassment directed at an individual because of a protected classification are also protected under ?

Answer 25

Washington State Law Against Discrimination,
RCW 49.60
US Civil Rights Acts of 1964 and 1991
Spokane Municipal Code Chapter 1.06

Question 26

Who shall be notified of all harassment complaints?

Answer 26

Human Resources Director

Question 27

Employees may be allowed to be accompanied by a?

Answer 27

Union Representative or person of comfort

Question 28

What is Sexual Harassment?

Answer 28

any verbal, non-verbal, or physical behavior of a sexual nature which is unwelcome, uninvited, offensive to a reasonable person in the recipients position and alters the condition of recipients employment.

Question 29

unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature constitute sexual harassment when?

Answer 29

Term or condition of employment
basis for employment decisions affecting recipient
interfering with an individuals work performence

Question 30

City may be liable for sexual harassment by?

Answer 30

Supervisors regardless of whether or not city is aware

Question 31

City can be held liable by co workers if?

Answer 31

City knew, should have known of the conduct

Question 32

complaints may be submitted in writing, however All complaints must be ?

Answer 32

signed and attested, and dated

Question 33

Where are complaint forms located?

Answer 33

Human Resources Department

Question 34

Violations of this policy will ideally be resolved at?

Answer 34

Lowest appropriate level, informally and effectively

Question 35

All employees are encouraged to use _____ procedure whenever it is believed that sexual harassment has occurred.

Answer 35

Internal complaint procedure

Question 36

If an employee is experiencing sexual behavior they may?

Answer 36

Assertively tell the offending person that the conduct is unwelcome and must cease immediately

Question 37

If the employee chooses to be accompanied by an attorney?

Answer 37

Cost of attorney will be the sole responsibility of the employee.

Question 38

Human Resources Department is to be notified of all sexual harassment complaints so that?

Answer 38

A record may be maintained as required by the equal Employment Opportunity Commission