Policies and Procedures Flashcards
What is the difference petween policies and procedures?
Policies provide the general direction for activities that are performed by staff.
Procedures are the specific steps to be taken in carrying out the policy.
What does the resident agreement do?
Indicates which services meet the needs and preferences of the resident. It usually stipulates which services are not allowed.
What does the resident agreement include?
Cost of services, responsibilities of the resident and family as appropriate, responsibilities of the staff and any other general provisions.
T or F - If a resident has an advance directive and DNR order stating his wishes about end-of-life care, you don’t need a physician’s order to prevent resuscitation if the resident has a cardiac arrest.
True
A guardian is:
a. ) Someone managing the estate of a protected person
b) Someone with legal authority to make decisions for the resident
c) both of the above
d) neither of the above
b) Someone with legal authority to make decisions for the resident
A conservator is:
a) Legally appointed to manage the estate of the protected person
b) legally appointed to provide personal care
c) it depends
d) both a and b
a) Legally appointed to manage the estate of the protected person
Someone with a power of attorney for healthcare can only make decisions or the resident if he/she is deemed incompetent.
a) True
b) False
c) It depends
a) True
RC/AL Facilities should:
a. ) Make Advanced Directives part of the admission procedure
b. ) Make DNRs part of the admission procedure
c. ) Identify those persons designated as holding POA at the time of the admission
d. ) All of the above.
d.) All of the above.
Personal care policies are based on the personal care services included in the _________. Policies should stat how services are provided.
Negotiated Service Agreements
Medication management polices should include _________________________, types of assistance trained staff members will provide, and polices on storage of medications.
self-administration rules
Why should you have a quality assurance committee?
The committee ensures that all services provided to residents are of high quality, and that all departments are conducting activities according to standards.
Who is on the QA Committee?
Staff
QA Committee uses an ___________ as a baseline for comparing standards compliance.
audit tool
Why would you hire an external compliance specialist?
The conduct an audit of the services offered and operations of the facility.
