PMP - Planning Projects Flashcards

1
Q

artifacts

A

project documents. could also be a physical prototype.
documentation and content created by teh team to plan and manage the project effectively. need to maintained and then archived at the end of the project.

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2
Q

configuration management system

A

document library. card catalog, you will get your documents through this.

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2
Q

rolling wave planning

A

plan as we go, do it in chunks. no final complete universal plan. progressive elaboration. learn as we go, premature to over plan because too many unknowns

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2
Q

project scope vs. product scope

A

project scope is the umbrella that includes the initiation, plan, product creation, and close. Product scope i child concept that is just the making of the deliverable.

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3
Q

product roadmap

A
  • Envisions and plans the “big picture”
  • Displays product strategy and direction and the value to be delivered
  • Leads with the overarching product vision and uses progressive elaboration to refine vision
  • Uses themes (goals) to provide structure and associations
  • Provides short-term and long-term visualization
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4
Q

Adaptive Planning

A

release dates
release plan with iterations
iteration plan with features a, b, c) - time boxed
tasks to do with sprint points, hours

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5
Q

product roadmap

A
  • Envisions and plans the “big picture”
  • Displays product strategy and direction and the value to be delivered
  • Leads with the overarching product vision and uses progressive elaboration to refine vision
  • Uses themes (goals) to provide structure and associations
  • Provides short-term and long-term visualization
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6
Q

milestones

A

markers for big events, reviews, due dates, payments or decision-making. communication device, not project tracking devices.
- Triggers for reporting requirements or sponsor/customer approval
* Created by project managers, customers or both
A milestone list identifies all milestones and indicates which are:
* Mandatory - required by contract, or
* Optional (estimated on historical information)

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7
Q

ROM

A

rough estimate of magnitude – estimate of time, money, needed. guess of the size of the project.
30% of budget on initiation and planning !!!!

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8
Q

requirements

A

A requirement is one single measurable statement of a condition or capability. Must be unambiguous (measurable and testable), traceable, complete, consistent and acceptable to key stakeholders.
Note: make sure it’s specific and not just ‘faster’ ‘better’
need noun, direct object, and measurable change of state

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9
Q

requirements management plan

A

tool to document requirements that includes:
- tracing, tracking, reporting plans
- authorization level/approvals
- prioritization
- metrics and rationale
- traceability (i.e. the configuration management system)

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10
Q

nominal group technique

A

way to get consensus from a group

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11
Q

What are some methods of collecting requriements

A

observation - go down to marsh in your boots and observe
facilitation
data gathering - brainstorming, interviews, focus groups, questionnaires and surveys, benchmarking
data analysis - reading over docs
decision making techniques - dot voting, may need to consider multiple factors (e.g. compliance)
data representation - mid mapping, affinity diagrams, context or use case diagrams
prototyping or storyboards

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12
Q

benchmarking

A

sourcing data from outside your organization
state of the art, what are industry leaders doing?
(inside = historical info)

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13
Q

MoSCoW analysis

A

must have, should have, could have, wont have
common for agile software, used to get stakeholders to have a common understanding of which requirements are most important. in predictive only used in the planning stage, not after the scope has been set.

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14
Q

Kano model

A

delighters/exciters
satisfiers
dissatisfiers
indifferent
categories customer requirements into these diff categroies

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15
Q

paired comparison analysis

A

rate and rank alternatives by comparing one against the other
similar to a bracket, but comparing all pairs

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16
Q

100 points methods

A

like monopoly money
aka fixed or sun of fixed allocations
vote for importance of things on a list if ou

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17
Q

representation of data

A

mind mapping - put all ideas in little bubbles and connect related ideas.
affinity diagram - classify ideas and review/analyze. affinity = category

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18
Q

context diagram

A

visual that shows a database, whats in it, and the internal and external users. looks like a system diagram.

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19
Q

prototyping

A
  • Evaluation and experimentation tool
  • Enables early feedback for further development and to develop a detailed
    list of project requirements
  • Storyboarding is a type of prototyping that uses visuals or images to illustrate a
    process or represent a project outcome.
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20
Q

scope management plan

A

1 of the official docs. doesnt contain the actual scope, but does have the scope baseline. plan the plan plan. includes how you will prep a project scope doc.

  • Review of the scope activities for the project and how that work will be done
  • Should include processes to prepare a project scope statement
  • Enables the creation of the WBS from the detailed project scope statement
  • Establishes how the scope baseline will be approved and maintained
  • Specifies how formal acceptance of the completed project deliverables will be obtained
  • Can be formal or informal, broadly framed or highly detailed
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21
Q

what is included in a project scope statement/document

A
  • Scope description - project and product
  • Acceptance criteria
  • Any required deliverables
  • Any out-of-scope items needed for clarification
  • Constraints and assumptions
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22
Q

List tools/techniques for analysis

A

document analysis
alternatives analysis
product analysis
expert judgement

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23
Q

product analysis

A

definition: breaking something into it’s constituent parts. decomposition
synonyms:
product breakdown
systems engineering
system analysis
requirement analysis
value engineering
value analysis

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24
Q

work breakdown structure (WBS)

A

flow chart thingie that lists all the documents you need. comprehensive inventory. Doesn’t need to be chronological left to right.
levels: project name, control account, planning package, work package
analysis – metrics and reports, then metrics are composed of data and security
design - database, UI, reports
(slide 180)

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25
Q

code of accounts

A

numbering scheme that identifies where a particular item is in the heirarchy of the work breakdown structure.

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26
Q

scope baseline

A

everyone agrees its a sensible money, time, energy sped

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27
Q

scrum/iteration/spring board – what are the three columns

A

to do, in progress, done
kanban board as more than 3 columns.

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28
Q

schedule management plan

A

describes how activities will be defined and progressively elaborated.
doesn’t contain the schedule itself, just defines how to handle scheduling.
defines the maintenance process for updating status and track project progress
components: schedule model, accuracy, units of measure, organizational procedural limits, control thresholds, rules, reporting, process descriptions.

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29
Q

what is the order for predictive schedule planning

A
  • break down the work packages into activities
  • sequence the activities (determine dependencies, precedence)
  • estimate duration of activities
  • determine critical path
  • resolution of resource overallocations
  • compression of the schedule, if needed to meet constraints
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30
Q

critical path

A

tasks that for their duration or relationship to other tasks determine the end date of the project. excel example when they turn red. if they are not done they can push the end date out.

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31
Q

4 diff types of dependency

A

mandatory
discretionary
external
internal

32
Q

three point escalation

A

triangle distribution (simple average
E = (O + M + P) / 3
estimate = optimistic + most likely + pessimistic / 3

BETA distribution (PERT average)
E = (O + 4M + P)/6

33
Q

4 types of task relationships

A

finish to start (FS)
start to start (SS)
finish to finish (FF)
start to finish (FS)

34
Q

effort vs. duration vs. elapsed time

A

effort - time it takes to do the thing
duration - number of days required to do the thing, working days
elapsed time - time from starting the thing to finishing the thing, calendar days

35
Q

Time Estimation Techniques

A

analogous - use historical data
parametric - use an algorithm
bottom-up - use aggregates of the estimates of the lower level components
three-point - approximate range using optimistic, pessimistic, and most likely

36
Q

critical path method.

A

how long a project will take best case scenario.
longest path of the paths, shortest duration of the project.
Sequence mandatory critical path activities to find the longest path through a project and to determine the shortest possible project duration and the amount of flexibility in the schedule.

37
Q

levelling

A

levelling - 5 trucks in one day vs. one truck for each day for five days. consistent amount of use over time. don’t do this for critical activities because it will delay the project.

38
Q

fasttracking

A

making two sequential tasks simultaneous/parallel to reduce time.
increased risk

39
Q

crashing

A

adding resources to an activity
only works for effort driven activities (e.g. sorting cards. more hands make light work). could also be adding an extra shift, overtime, or on weekends.

40
Q

smoothing

A

smoothing schedule by adjust activities to get the project back on time. don’t delay the critical path, done make the project late. the control chart looking at timeliness back within range.

41
Q

methods for measuring effort

A

relative sizing - t-shirt sizes
story points - use the Fibonacci sequence
planning poker - cards, person who estimates low and high explains, vote again

42
Q

elements of a resource management plan

A

ID people
how to acquire them
roles and responsibilities (+authority)
project organization chart
project team resource management - how to select people and manage them
training
team development
resource controls - non-human resources are available
recognition plan

43
Q

make-or-buy analysis/decisions

A

decide between building something in house vs. buying it from outside (outsource)

44
Q

procurement terms

A

observations purchase amount (OPA) - how much a signer can authorize
Acquisition method
contract types
procurement phases

45
Q

procurement documents

A

SOW - statement of work
IFB - invitation for bid
RFI - request for information
RFP - request for proposal
EOI - expression of interest

46
Q

SIPOC

A

supplier
input
process
output
customer

47
Q

Cost Reimbursable Contract Types

A

cost plus fixed fee (CPFF) - fees not charged unless project scope changes
cost plus incentive fee (CPIF) - cost sharing e.g. 80/20 profit split
cost plus award fee (CPAF) - based on seller’s performance

48
Q

point of total assumption

A

when vendor absorbs all internal costs of doing the work (e.g. production cost)
only paying them for fees, margins, profits, but ongoing costs are covered.

49
Q

fixed price and T&M Contracts

A

firm fixed price (FFP) - set at beginning
fixed price incentive fee (FPIF) - sliding scale if the vendor is faster, cheaper
fixed price with economic price adjustment
time and material contracts (T&M) - cap not to exceed. stop if reached

50
Q

budget at completion (BAC)

A

how much actual spend you have at the end of the project (baseline budget - expected budget).
Management reserve = additional budget to protect the company

51
Q

EAC

A

estimate at completion. projection of future cost at end of project.

52
Q

What are some examples of costs you would estimate

A

direct labor
materials
equipment
facilities
services
information technology
contingency reserves**

53
Q

Rough order of magnitude for a budget

A

-25% to +75%
vs. definitive estimate -5% to +10%

54
Q

risk

A

variance, difference, probability, what is not expected. not necessarily bad. when a risk mainfest and it is a bad thing it is an issue that should be on the issue log. risk register documents all you known risks.

55
Q

risk management plan

A

document you refine and define. some words may be:
- Risk strategy
* Methodology
* Roles and responsibilities
* Funding
* Timing
* Risk categories
* Stakeholder risk appetite
* Definition of risk probability and
impact
* Probability and impact matrix
* Reporting formats
* Tracking documents

56
Q

risk identification techniques

A
  • Risk breakdown structure (RBS)
  • Brainstorming
  • Nominal group technique
  • SWOT analysis
  • Affinity diagram
  • Assumption analysis
  • Document review
  • Delphi technique
  • Monte Carlo simulation (larger organizations)
57
Q

Risk Breakdown Structure (RBS)

A

categories of risk typically with the highest buckets as
- technical
- management
- commercial
- external
* likely have this from historical records in your company.

58
Q

Delphi Technique

A

find a group of anonymous (dont know eachother) subj matter experts and survey they about what they think will happen for a thing that doesnt exist yet (e.g. when we’ll go to mars). use nominal group technique (find averages and rages), and re-send back up to 3 times.

59
Q

Monte Carlo Simulation

A

software where you put in optimistic, most likely, and pessimistic for a bunch of factors (money, skills, people) and the output is probability tables.

60
Q

Qualitative Risk Assessment

A

Identify all the risk and their name, category, type (threat or opportunity)
then go through a qualitative assessment
1) what is the impact (survey people to score 1-5 e.g.)
2) risk probability
3) risk impact/probability index
4) risk priority
lowest numbers are on the watch list/acceptance list
highest numbers might be escalated

61
Q

Quantitative Risk Assessment

A

from your list of identified risk add in
risk financial impact
expected monetary value
contingency reserve
- multiply the probabilities
- note that opps are negative $ and threats are positive $

methods:
- simulations - use computer models (e.g. monte carlo)
- sensitivity analysis - determine greatest risk (e.g. tornado diagram, funnel thingie)
- decision tree analysis - branches, use monetary values and probabilities
- influence diagrams
- expected monetary value (EMV)

62
Q

threshold or risk apetite

A

Number agreed to that management is ok with going off cost baseline
risk apatite is what % off they are willing to be.

63
Q

Risk register

A

database of risks with
- risk description
- impact description
- impact level score
- impact probability score,
- risk score (impact x probability)
- trigger condition
- planned response
- owner

64
Q

secondary risk

A

if you do a reparative effort, that may create new risks. case arise as a direct result of the risk response implementation

65
Q

residual risk

A

can remain after risk responses have been implemented. close the original and add the residual as the new risk.

66
Q

contingency plan

A

any plan other than the original plan. if this happens then we will do that. alternative plan

67
Q

fallback plan

A

if the primary risk response plan fails. plan C. if the contingency plan fails

68
Q

contingency reserves

A

money and time set aside based on the risk estimates.

69
Q

Risk Response strategies for threats

A

escalate
avoid
transfer - have someone else own the risk (e.g. vendor) or buy insurance
mitigate
accept

70
Q

Risk response strategies for opportunities

A

escalate
exploit
share - customer wants your product + a partners product. make a contract to bond financial with another agency to take advantage of the sales opportunity
enhance
accept

71
Q

CROSBY theory of Qality

A

it meets the customers requirements or needs.
The degree to which a set of inherent characteristics fulfill requirements.
Include:
* Stakeholder expectations and end-user satisfaction
* Compliance with standards and regulations
* Continuous improvement

72
Q

quality vs. grade

A

quality - does it meet the required need
grade - how fancy is it (Volvo vs. Mercedes)

73
Q

Cost of Quality

A

better to be proactive about quality
preventive costs = training, document processes, equipment, time to do work
appraisals - quality assessments, testing, inspections

money spent after project
- internal failure costs - rework, scrap
- external failure costs - liabilities, warranty, lost business

74
Q

inspect vs. audit

A

inspect deliverables, products, objects, thing
audit processes - manage quality

75
Q

quality management plan

A

includes activities and resources that achieve the quality objectives.

76
Q

DMAIC framework

A

define
measure
analyze
improve
control
* related to lean six sigma, way to focus on removing waste

77
Q

Kaizen

A

change for better/improve
everyone who works at a place can have small improvement ideas. small changes everyday will reap larger benefit later. smaller, simpler, faster

78
Q

PDSA

A

plan, do, study/check, act – Shewhart/Deming
Deming award for quality is a japanese based, kicked out of Ford

79
Q

Agile Methods

A

scrum, kanban, crystal methods
software based