PMP Exam Flashcards
What is the 5 Whys method?
And effective tool for root cause analysis, in which the question WHY is asked of a problem in succession until the root cause is found developed by Sakichi Toyoda, a Japanese inventor and industrialist, the five wys method is an integral part of the Lean philosophy.
80/20 Rule
A general guideline with many applications; in terms of controlling processes it contends that a relatively large number of problems or defects, typically 80%, are commonly due to a relatively small number of causes, typically 20%. See also Pareto chart.
A/B Testing
Marketing approach used to determine user preferences by showing different sets of users’ similar services – an alpha and beta version – with one independent variable.
Accept
A Strategy for managing negative risks or opportunities that involves acknowledging risk and not taking any action until the risk occurs.
Acceptence Criteria
A set of conditions that is required to be met before deliverables are accepted.
Accepted deliverables
Deliverables that meet the acceptance criteria, and have been formally signed off and approved by the customer or sponsor as part of the scope validation process.
Active Listening
A communication technique that involves acknowledging the speakers message and the recipient clarifying the message to confirm that what was heard, matches the message that the sender intended.
Activity
A distinct portion of work, scheduled with the beginning, and an end, that must be performed to complete work on the project. Also known as a schedule activity. She also “task”.
Activity Attributes
Multiple attributes associated with each activity that can be included within the activity list.
Activity Cost Estimates
Each Task is assigned a budget, and the aggregate of these estimates result in the project budget. Activity cost estimates include labor, materials, equipment, fixed cost items like contractors, services, facilities, financing costs, etc. this information can be presented in a detailed or summarized form.
Activity Dependency
A logical relationship that exist between two project activities. The relationship indicates whether the start of an activity is contingent upon an event or input from outside the activity.
Activity Duration Estimates
The quantitative assessments of the likely number of time periods that are required to complete an activity
Activity List
A documented Tabulation of scheduled activities that shows the activity description, activity identifier, and sufficiently detailed scope of work description so project team members understand what Work has to be performed.
Activity on Arrow or Activity on Node
A graphical diagram on which scheduled activities are represented by nodes (rectangle boxes) and their dependencies are depicted by arrows.
What are the six steps to stakeholder engagement?
- Identify
- Understand
- Analyze
- Prioritize
- Engage
- Monitor