PMP Basics Flashcards
Which of the following is not a component of the scope baseline, contained in the project management plan?
Project Scope Statement
WBS
WBS Dictionary
Requirements Documentation
Requirements Documentation
is an input to the project scope baseline’s development, however it is not a component of the scope baseline itself. These documents describe how individual requirements satisfy business needs. They begin as high-level items that are progressively elaborated upon as more information is known.
Components of Scope Baseline are:
Project Scope Statement
WBS
WBS Dictionary
Which conflict resolution technique is most likely to result in a permanent resolution?
Compromise
Smoothing
Collaborate/Problem Solve
Negotiation
The collaborate/problem solve is the best way to resolve conflict.
Multiple viewpoints are discussed and shared using this technique while team members have the opportunity to examine all the perspectives of the issue. Collaborating will lead to a true consensus where team members commit to the decision. This is the conflict resolution approach project managers use most often and is an example of a win-win conflict resolution.
Identification of organizational strategies, goals, and objectives, analyzing the situation, making recommendations, and defining evaluation criteria best describe:
A Business Case
Which can used as an input to the develop Project Charter process.
Interpersonal skills displayed by communicating a vision and inspiring stakeholders to support the work and outcomes of the project:
Leadership Skills
Successful stakeholder engagement requires strong leadership skills in communicating a vision and inspire stakeholders to support the work and outcomes of the project. Leadership skills guide and direct the team in accomplishing the project’s objectives.
A document that lists all the project team members, their roles, and communication information:
A Project Team Directory
The team directory is a documented list of project team members, their project roles, and communication information. A RAM will indicate each project team member as well, however it shows different information although there may be some overlap between the two (i.e. team member’s skill or position title). A RAM is usually depicted as a chart or table and indicates which member is assigned to which task as well as all those they are responsible for overseeing.
An output from the Close Project or Phase Process:
Organizational Process Asset Updates
Accepted Deliverables
Work Performance Information
Change Requests
Organizational Process Asset Updates
Project documents updates, final product, service, or result transition, final report and organizational process assets updates are all outputs of the close project or phase process. This is a vitally important area to understand when conducting projects as it culminates the work completed and provides guidance into the future regarding the project’s creation (whether a good, service, update, or other).
The configuration control should be focused on the specification of:
Schedule and Quality
Risk and Resources
Deliverables and Processes
Scope and Cost
Deliverables and Processes
Configuration control should be focussed on deliverables and processes. This is in direct contrast to change control, which focusses on identifying, documenting, and approving change requests pertaining to project documents or baselines.
A tool and technique used in the manage quality process?
Quality Control Measurements
Design for X (DfX)
Quality Metrics
Benchmarking
Design for X (DfX)
Design for X (DfX) is a set of technical guidelines that may be applied during the design of a product for the optimization of a specific aspect of the design. DfX can control or even improve the product’s final characteristics. The X in DfX can be different aspects of product development, such as reliability, deployment, assembly, manufacturing, cost, service, usability, safety, and quality. Using DfX may result in cost reduction, quality improvement, better performance, and customer satisfaction.
In which process are the project deliverables reviewed and accepted?
Control Scope
Closing
Plan Scope
Validate Scope
Validate Scope
Validate scope is the process in which the customer and sponsor verify that the deliverables match what was agreed upon in the scope of the project.
Which project management process provides inputs to the formal acceptance of project deliverables?
Control Quality
Control Scope
Manage Quality
Validate Scope
Control Quality
Formal acceptance of project deliverables occurs through the validate scope process. The control quality process is responsible for verifying the correctness of a deliverable, while the validate scope process is responsible for obtaining formal acceptance of the deliverable. Verified deliverables that are completed and checked for correctness through the control quality process becomes an inputs into the validate scope process. Formal acceptance occurs after quality control activities are performed.
Which of the following is a valid tool or technique that aids the project manager in developing the project charter?
Organizational Process Assets
Information Management
Expert Judgement
Decision Making
Expert Judgement
Expert Judgment is one of the four sets of tools and techniques of the Develop Project Management Plan process. The other tools and techniques include the following: meetings, data gathering (Brainstorming, checklists, focus groups, interviews), and interpersonal and team skills (conflict management, facilitation, meeting management). The other options listed are incorrect.
A component-specific tool to verify that a set of required steps has been performed. This tool is called a(n):
PDCA Check
Assumption Log
Checklist
Risk Register
Checklist
A checklist is a structured tool used to verify that a set of required steps has been performed. Many organizations have standardized checklists in their SOP’s and processes performed frequently. An organization may also elect to use generic risk checklists from the industry they operate in.
Which of the following is an example of a chart, used on agile/adaptive projects, that tracks the work that remains to be completed in the iteration backlog?
Burndown Chart
Histogram
Control Chart
Scatter Diagrams
Burndown Chart
An iteration burndown chart tracks the work that remains to be completed in the iteration backlog. The rest of the choices are quality management tools.
Which of the following stakeholder groups- especially if large in size- is ideal for overall project success?
Supportive Stakeholders
Unaware Stakeholders
Neutral Stakeholders
Leading Stakeholders
Supportive Stakeholders
Supportive stakeholders. Neutral and unaware stakeholders usually don’t post any serious threat, but they are volatile and can sway in any direction as more info becomes available. Leading stakeholders can be positive, although these effects are best observed in lower numbers. Supportive stakeholders are typically low in potential to disrupt the project, yet high in potential for collaboration.
The on-demand scheduling approach used in agile environments is based on the Theory-of-Constraints (ToC) and pull-based scheduling concepts based in lean manufacturing in order to limit a team’s work in progress. This is also called:
5S
Gemba
Andon
Kanban
Kanban
The on-demand scheduling approach used in agile environments is also referred to as the kanban system, or simply kanban. These systems maintain a backlog, or queue of work that is pulled from whenever resources become available to meet the needs of the activity. This method is especially useful in projects that evolve incrementally.
A project is slipping on its schedule. Management is worried that the project will be late and that this will cost the organization several thousand dollars in fines and penalties. They’ve asked the project manager to use a schedule duration compression technique that will help the project finish on time. The technique that the project manager can use, however, should not add costs to the project. What duration compression technique should the project manager use in this instance?
Leads & Lags
Resource Optimization
Crashing
Fast Tracking
Fast Tracking
Fast tracking is the best answer in this scenario. Costs were the original constraint on this project, so it’s unlikely the project manager would be provided more resources to assist with the project. Fast tracking can increase project risk and might cause the project team to have to rework tasks after completion. Crashing often increases the costs of the project, directly and indirectly. Also consider that crashing doesn’t always come up with the optimal result. There is always a point of diminishing returns when adding additional resources.
The project manager develops a process improvement plan to encourage continuous process improvement during the life of the project. Which of the following is a valid tool or technique to assist the project manager in assuring the success of the process improvement plan?
Configuration Management System
Change Control System
Process Analysis
Benchmarking
Process Analysis
Process analysis identifies opportunities for process improvements. This analysis also examines problems, constraints, and non-value-added activities that occur during a process.
Which of the following options is not part of the PMI Talent Triangle?
Strategic and business management
Leadership
Technical project management
Teamwork
Teamwork
The 3 skills that comprise the PMI Talent Triangle are technical project management, strategic and business management, and leadership. These are the areas in which a project manager needs to be skilled and knowledgeable to achieve success. The categories can be disaggregated much further into more specific skills and tools however as stated, they cover the full scope of a project manager’s operation. Teamwork, while an essential point of any project, is not considered a skill set in the PMI Talent Triangle.
The risk register contains the details of all identified risks and their current status. This document combines the results of:
Monitor Risks
Plan Risk Responses, Opportunity Responses
Perform Quantitative Risk Analysis, Perform Qualitative Risk Analysis, Plan Risk Responses
(Correct)
Identify Risks
Perform Quantitative Risk Analysis, Perform Qualitative Risk Analysis, Plan Risk Responses.
The risk register contains the results of Perform Quantitative Risk Analysis, Perform Qualitative Risk Analysis, and Plan Risk Responses. It includes all risks identified as well as descriptions, categories, probabilities, and the causes/effects of each. It also defines the risk owner and proposed responses to the risk in the event it plays out as documented.
In your project, you are analyzing the costs incurred in a project. Which of the following costs can be classified under the cost of conformance?
Testing
Warranty Costs
Rework Costs
Lost Business Costs
Testing
The testing costs are part of the cost of conformance. Cost of conformance includes prevention costs, training document processes, equipment, and time/wages. This may be contrasted with the other overall costs of quality, including appraisal costs and the cost of nonconformance.
You and your team have decided to conduct more tests because of the high risk associated with your project. What type of risk strategy are you using?
Exploitation
Mitigation
Transfer
Avoidance
Mitigation
According to the PMBOK® Guide, 6th. Edition, the purpose of mitigation is to reduce the probability that a risk will occur and/or reduce the impact of the risk to a level where you can accept the risk and its outcomes. It’s easier to take actions early on that will reduce the probability of a risk event or its consequences than it is to fix the damage once it has occurred. Some examples of risk mitigation include performing more tests, using less complicated processes, creating prototypes, and choosing more reliable vendors.
Communications management plans should include all of the following except:
Stakeholder Communication Requirements
Escalation Process
Reasons for Information Distribution
Risk Register
Risk Register
The risk register is not included in the communications management plan. It is an output of the risk management process that is updated throughout the life cycle of the project as new risks become apparent and documented risks change in nature, probability, or severity.
Which process is concerned with providing forecasts to update current cost information?
Close Project or Phase
Project Management Information System (PMIS)
Monitor and Control Project Work
Direct and Manage Project Work
Monitor and Control Project Work.
During the monitor and control work process, performance data is gathered and passed to the controlling processes. This process is responsible for keeping track of all project measures including cost. Forecasts can be derived in many ways however the most common type of cost control techniques is earned value analysis. This calculation is executed during the monitor and control phase of the project as it requires inputs such as earned value (EV) that can only be determined once work has been completed to some degree.
This tool and technique of the close project or phase process can be used to improve the metrics of the organization by comparing what was initially planned with what was executed by the end of the project:
Trend Analysis
Variance Analysis
Regression Analysis
Document Analysis
Variance Analysis
Variance analysis can be used to improve the metrics of the organization by comparing what was initially planned with the actual end result. It is important to perform these types of analyses as they provide insight into the success of the project.
