PMP Flashcards

PMP Certification

1
Q

Definition:

Outcome

Chapter 1

A

An end result or consequence of a process or project.

Chapter 1

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2
Q

A ______________ can include outputs and artifacts but have a broader intent by focusing on the benefits and value that the project was undertaken to deliver

Chapter 1

A

Outcome

Chapter 1

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3
Q

Definition:

Portfolio

Chapter 1

A

Projects, programs, subsidiary portfolios, and operations managed as a group to achieve strategic goals.

Chapter 1

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4
Q

Definition:

Product

Chapter 1

A

An artifact that is produced, is quantifiable and can be either an end item in itself or a component item.

Chapter 1

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5
Q

Definition:

Program

Chapter 1

A

Related projects, subsidiary programs, activities that are managed in a coordinated manner to obtain benefits not available from managing them individually.

Chapter 1

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6
Q

Definition:

Project

Chapter 1

A

A temporary endeavor undertaken to create a unique product, service or result

Chapter 1

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7
Q

_ are temporary in nature and have a beginning and an end to the work or phase.

Chapter 1

A

Projects

Chapter 1

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8
Q

stand alone or can be part of a program or portfolio.

Chapter 1

A

Projects

Chapter 1

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9
Q

Definition:

Project Management

Chapter 1

A

The application of knowledge, skills, tools, and techniques to project activities to meet project requirements.

Chapter 1

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10
Q

_____________refers to guiding the project work to deliver the intended outcomes.

Project teams can achieve the outcomes using a broad range of approaches (e.g. predictive, hybrid, and adaptive)

Chapter 1

A

Project management

Chapter 1

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11
Q

Definition:

Project Manager

Chapter 1

A

The person assigned by the performing organization to lead the project team that is responsible for achieving the project objectives.

Chapter 1

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12
Q

________ perform a variety of functions, such as facilitating the project team work to achieve the outcomes and managing the processes to deliver intended functions.

Chapter 1

A

Project manager

Chapter 1

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13
Q

Definition:

Project team

Chapter 1

A

A set of individuals performing the work of the project to achieve its objectives.

Chapter 1

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14
Q

Definition:

System for value delivery

Chapter 1

A

A collection of strategic business activities aimed at building sustaining, and/or advancing an organization.

Chapter 1

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15
Q

Portfolios, programs, projects, products, and operations can all be part of an organization’s ________ ____ _______ _________.

Chapter 1

A

system for value delivery

Chapter 1

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16
Q

Definition:

Value

Chapter 1

A

The worth, importance, or usefulness of something.

Chapter 1

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17
Q

Different stakeholders perceive ______ in different ways.

Chapter 1

A

value

Chapter 1

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18
Q

Customers can define ______ as the ability to use specific features or functions of a product.

Chapter 1

A

value

Chapter 1

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19
Q

Organizations can focus on business ______ as determined with financial metrics, such as the benefits less the cost of achieving those benefits.

Chapter 1

A

value

Chapter 1

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20
Q

Societal ________ can include the contribution to groups of people, communities or the environment

Chapter 1

A

value

Chapter 1

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21
Q

Audience for PMP Standard

Preface

A

Foundational reference for stakeholders’ participation in a project. This includes and is not limited to, project practitioners, consultants, educators, students, sponsors, stakeholders, and vendors.

Preface

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22
Q

Since 1987, The Standard for Project Management has represented a process-based standard.
The Standard for Project Management included in the PMBOK® Guide aligned the project management
discipline and function around a collection of business processes.

Those business processes what enabled
consistent and predictable practices
?

Preface

A
  • That could be documented;
  • Through which performance against the processes could be assessed; and
  • Through which** improvements** to the process could be made to maximize efficiency and minimize threats

Preface

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23
Q

This edition shifts to a principles-based standard to support effective
project management and to focus more on intended _______________rather than ___________.

Preface

A
  • outcomes
  • deliverables

Preface

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24
Q

Key Evolutionary Changes: 1996

Preface

A

1996 - Defined project management as “the application of knowledge, skills, tools, and techniques to project
activities in order to meet or exceed stakeholder needs and expectations from
a project.”

Preface

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25
Q

Key Evolutionary Changes: Third (2004):

Preface

A

Third (2004)- Defined project management as “the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements.

Preface

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26
Q

Key Evolutionary Changes: Sixth (2017):

Preface

A

Sixth (2017) - AGILE!

Expansion of Knowledge Area front material, including key concepts, trends and emerging practices,
tailoring considerations, and considerations for agile/adaptive environments.

Preface

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27
Q

Definition:

Organizations

Chapter 2: A System for Value Delivery

A

Government agencies, enterprises, contractual arrangements, joint ventures, and other arrangments

Chapter 2: A System for Value Delivery

28
Q

_____________ create value for stakeholders.

Chapter 2: A System for Value Delivery

A

Organizations

Chapter 2: A System for Value Delivery

29
Q

Components comprise a system to deliver value that is aligned with organizational strategy

Chapter 2: A System for Value Delivery

A

Portfolios, programs, projects, products and operations

Chapter 2: A System for Value Delivery

30
Q

Senior leadership shares ________ with portfolios.

Chapter 2: Information Flow

A

Strategy

Chapter 2: Information Flow

31
Q

Portfolios share the desired o_____, b______, and v_______ with programs and projects.

Chapter 2: Information Flow

A

outcomes, benefits, and value

Chapter 2: Information Flow

32
Q

**Programs and Projects ** share D_____ and advise on s________ and m_________ i________ to Operations.

Chapter 2: Information Flow

A

deliverables with support and maintenance information

Chapter 2: Information Flow

33
Q

Operations suggest information for ______, ________, and ________ to Programs and Projects.

Chapter 2: Information Flow

A

updates, fixes and adjustments

Chapter 2: Information Flow

34
Q

Operations informs Senior Leadership of how well the organization strategy is advancing by way of showing O___, B____, V_______, and P_____________ A________

Chapter 2: Information Flow

A

outcomes, benefits, value, performance analysis

Chapter 2: Information Flow

35
Q

Programs and Projects update ______, and ________ to Portfolios.

Chapter 2: Information Flow

A

Performance Information and Progress

Chapter 2: Information Flow

36
Q

What type of information do Portfolios provide Senior Leadership ________ __________ ____________?

Chapter 2: Information Flow

A

Portfolio performance information

Chapter 2: Information Flow

37
Q

Governance systems work alongside _____ _______ _______ to enable workflows, manage issues, and support decision-making.

Chapter 2: Organization Governance Systems

A

value delivery system

Chapter 2: Organization Governance Systems

38
Q

Governance framework can include elements of ________, ______, ______ _________, ________ ________ _________ and _________-__________ capabilities

Chapter 2: Organization Governance Systems

A

oversight, control, value assessment, integration among components, and decision-making capabilities

Chapter 2: Organization Governance Systems

39
Q

Governance systems evaluate _____, ______, ______, and have the defining authority to approve changes and make business decisions related to the project.

Chapter 2: Organization Governance Systems

A

changes, issues, and risks

Chapter 2: Organization Governance Systems

40
Q

Definition:

Decentralized Coordination

Chapter 2.3: Functions Associated with Projects

A

Project team self-organize and self-manage

Chapter 2.3: Functions Associated with Projects

41
Q

Definition:

Centralized coordination

Chapter 2.3: Functions Associated with Projects

A

leadership and guidance of a designated project manager or similar role

Chapter 2.3: Functions Associated with Projects

42
Q

Definition

Coordination, example of activities.

Chapter 2.3.1: Provide Oversight and Coordination

A

Activies such as consulting with executive and business unit leaders advancing objectives, improving project performance or meeting customer needs.

Business analysis, tendering contract negotions and business case development.

Chapter 2.3.1: Provide Oversight and Coordination

43
Q

Definition:

Oversight

Chapter 2.3.1: Provide Oversight and Coordination

A

involves follow-on activities related to benefit realization and sustainment after project deliverables are finalized but before closure of the project.

Chapter 2.3.1: Provide Oversight and Coordination

44
Q

Projects need clear direction from customers and end users regarding _______, ___________, and __________.

Chapter 2.3.2: Present Objectives and Feedback

A

project requirements, outcomes and expectations

Chapter 2.3.2: Present Objectives and Feedback

45
Q

Definition:

Support

Chapter 2.3.3: Facilitate and Support

A

encourage participation, collaboration, and shared sense of responsibility.

Chapter 2.3.3: Facilitate and Support

46
Q

Definition

Facilitate

Chapter 2.3.3: Facilitate and Support

A
  • helps the project team create consensus around solutions, resolve conflicts and make decisions.
  • coordinates meetings and contribute in an unbiased way to the advancement of project objectives

Chapter 2.3.3: Facilitate and Support

47
Q

Value delivery systems create _________

Chapter 2: A System for Value Delivery

A

Outcomes

Chapter 2: A System for Value Delivery

48
Q

Outcomes create _____________

Chapter 2: A System for Value Delivery

A

Benefits

Chapter 2: A System for Value Delivery

49
Q

Benefits create __________

Chapter 2: A System for Value Delivery

A

Value

Chapter 2: A System for Value Delivery

50
Q

What are the 8 Functions associated to a Project

Chapter 2: A System for Value Delivery

A
  1. Provide Oversight and Coordination
  2. Present Objectives and Feedback
  3. Faciliate and Support
  4. Perform Work and Contribute Insights
  5. Apply Expertise
  6. Provide Business Direction
  7. Provide Resources and Strategic Direction
  8. Maintain Governance

Chapter 2: A System for Value Delivery

51
Q

The PMI Code of Ethics and Professional Conduct values

Chapter 3: Project Management
Principles

A
  • Responsibility
  • Respect
  • Fairness, and
  • Honesty

Chapter 3: Project Management
Principles

52
Q

12 Principles of Project Management

Chapter 3: Project Management
Principles

A
    • Be deligent, respectful, and caring steward
  1. Create a collaborative project teamenvironment
  2. Effectively engage with stakeholders
  3. Focus on value
  4. Recognize, evaluate and respond to system interactions
  5. Demonstrate leadership behaviors
  6. Tailor based on context
  7. Build quality into process and deliverables
  8. Navigate complexity
  9. Optimize risk responses
  10. Embrace adaptability and resiliency
  11. Enable change to acheic the envisioned future state

Chapter 3: Project Management
Principles

53
Q

Project Management Principles overlap with _________ __________ _________

Chapter 3: Project Management
Principles

A

General Management Principles

Chapter 3: Project Management
Principles

54
Q

BE A DILIGENT, RESPECTFUL, AND CARING STEWARD

Stewardship: responsibilities within the organization

A
  • operating in alignment with the objectives, vision, mission, and sustainment
  • Commitment and respectful engagement of project team
  • diligent oversight of finances materials, and other resources
  • understanding fo appropriate use of authority, accountability and responsibility
55
Q

BE A DILIGENT, RESPECTFUL, AND CARING STEWARD

Stewards adhere to both implicit and explicit duties:

A
  • Integrity: behave honestly and ethically serve as role models
    * Care: fiduciaries for the organization and create transparent working environment
  • Trustworthiness:protect projects from breaches of trust
  • Compliance:comply with laws, rules, regulations, and requirements within and outside their org.
56
Q

CREATE A COLLABORATIVE PROJECT TEAM ENVIRONMENT

Why are Collaborative Teams important?

Chapter 3: Project Management Principles

A
  • Projects are delivered by project team
  • work within org that has a culture, teams often esablish their own “local” culture
  • Individual and team learning and development
  • Optimal contributions to deliver desired outcomes

Chapter 3: Project Management Principles

57
Q

What are the contributing factors of Collaborative Teams?

Chapter 3: Project Management Principles

A
  • Team agreements: represent a set of behavioral parameters; created at the beginning of a project
  • Organazational structures: relation between project work and the organization (like define roles and responsibilities)
  • Processes: enable completion of task and work (WBS, backlog, or task board)

Chapter 3: Project Management Principles

58
Q

CREATE A COLLABORATIVE PROJECT TEAM ENVIRONMENT

Clarity on roles and responsibilities can improve cultures

Chapter 3: Project Management Principles

A
  • Authority: having the right, to make decisions, establish or improve procedures, apply project resources, expend funds or give approvals
  • Accountability: The condition being answerable for an outcome. Cannot be shared
  • Responsibility The condition of being obligated to do or fulfill something. Can be shared

Chapter 3: Project Management Principles

59
Q

EFFECTIVELY ENGAGE WITH STAKEHOLDERS

EFFECTIVELY ENGAGE WITH STAKEHOLDERS

Chapter 3: Project Management Principles

A
  • Stakeholders influence projects in a postive or negative way, performance, and outcomes
  • Project teams serve other stakeholders by engaging with them
  • Stakeholder engagement proactively advances value delivery.

Chapter 3: Project Management Principles

60
Q

EFFECTIVELY ENGAGE WITH STAKEHOLDERS

How can stakeholders can affect a project:

Chapter 3: Project Management Principles

A
  • Scope/requirements, by revealing the need to add, adjust, or remove elements of the scope and/or project requirements;
  • Schedule, by offering ideas to accelerate delivery or by slowing down or stop delivery of key project activities;
  • Cost, by helping to reduce or eliminate planned expenditures or by adding steps, requirements, or restrictions that increase cost or require additional resources;
  • Project team, by restricting or enabling access to people with the skills, knowledge, and experience needed to deliver the intended outcomes, and promote a learning culture;
  • Plans, by providing information for plans or by advocating for changes to agreed activities and work;
  • Outcomes, by enabling or blocking work required for the desired outcomes;
  • Culture, by establishing or influencing—or even defining—the level and character of engagement of the project team and broader organization;
  • Benefits realization, by generating and identifying long-term goals so that the project delivers the intended identified value;
  • Risk, by defining the risk thresholds of the project, as well as participating in subsequent risk management activities;
  • Quality, by identifying and requiring quality requirements; and
  • Success, by defining success factors and participating in the evaluation of success.

Chapter 3: Project Management Principles

61
Q

EFFECTIVELY ENGAGE WITH STAKEHOLDERS

What is needed when stakeholders have an unfavorable or neutral view of the project?

Chapter 3: Project Management Principles

A

Need to be effectively engaged so that their interests, concerns, and rights are understood

Chapter 3: Project Management Principles

62
Q

EFFECTIVELY ENGAGE WITH STAKEHOLDERS

What enables project success?

Chapter 3: Project Management Principles

A

Identifying, analyzing, and proactively engaging with stakeholders from the start to the end

Chapter 3: Project Management Principles

63
Q

EFFECTIVELY ENGAGE WITH STAKEHOLDERS

Project teams are stakeholders that do what?

Chapter 3: Project Management Principles

A

Engage other stakeholders** to understand, consider, communicate, and respond to their interests, needs,
and opinions.**

Chapter 3: Project Management Principles

64
Q

EFFECTIVELY ENGAGE WITH STAKEHOLDERS

Effective and efficient engagement and communication includes:

Chapter 3: Project Management Principles

A

Determining how, when and how often, and under what circumstances stakeholders want to be, and should be engaged.

Chapter 3: Project Management Principles

65
Q

Engagement helps project teams:

Chapter 3: Project Management Principles

A

detect, collect and and evaluate information, data and opinions

Chapter 3: Project Management Principles