PMI-ACP Flashcards
Agile Principles and Mindset Domain
9 tasks within domain:
- HAVE A SHARED MINDSET - Model agile principles and discuss agile values in order to develop a shared mindset
across the team as well as between the customer and the team.
* - GENERATE COMMON UNDERSTANDING - Help ensure that everyone has a common understanding of the values and principles of agile and a common knowledge around the agile practices and terminology being used in order to work
effectively.
* - SUPPORT CHANGE - Support change at the system or organization level by educating the organization and influencing processes,
behaviors, and people in order to make the organization more
effective and efficient.
* - BE TRANSPARENT - Practice visualization by maintaining highly visible information radiators showing real progress and real team performance in order to enhance transparency and trust.
* - ALLOW MISTAKES- Contribute to a safe and trustful team environment by allowing everyone to experiment and make mistakes so that each can learn and continuously improve the way he or she works.
* - PROMOTE INNOVATION - Enhance creativity by experimenting with new techniques and
process ideas in order to discover more efficient and effective ways of working.
* - ENCOURAGE COLLABORATION- Encourage team members to share knowledge by collaborating
and working together in order to lower risks around knowledge
silos and reduce bottlenecks.
* - SAFE ENVIRONMENT - Encourage emergent leadership within the team by establishing
a safe and respectful environment in which new approaches
can be tried in order to make improvements and foster self
organization and empowerment.
* - PRACTICE SERVANT LEADERSHIP - Practice servant leadership by supporting and encouraging
others in their endeavors so that they can perform at their highest level and continue to improve.
Value-Driven Delivery Domain
4 subdomains; 14 tasks
- DEFINE POSITIVE VALUE
1.1. Define deliverables by identifying units that can be produced incrementally in order to maximize their value to stakeholders while minimizing non value added work.
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1.2. Refine requirements by gaining consensus on the acceptance criteria for features on a just in time basis in order to deliver value.
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1.3. Select and tailor the team’s process based on project and organizational characteristics as well as team experience in order to optimize value delivery. - AVOID POTENTIAL DOWNSIDES
2.1. Plan for small releasable increments by organizing requirements into minimally marketable
features/minimally viable products in order to allow for the early recognition and delivery of value.
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2.2. Limit increment size and increase review frequency with appropriate stakeholders in order to identify and respond to risks early on and at minimal cost.
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2.3. Solicit customer and user feedback by reviewing increments often in order to confirm and enhance business value - PRIORITIZATION
3.1. Prioritize the units of work through collaboration with stakeholders in order to optimize the value of the deliverables.
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3.2. Perform frequent review and maintenance of the work results by prioritizing and maintaining internal quality in order to reduce the overall cost of incremental development.
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3.3. Continuously identify and prioritize the environmental, operational, and infrastructure factors in order to improve the quality and value of the deliverables. - INCREMENTAL DEVELOPMENT
4.1. Conduct operational reviews and/or periodic checkpoints with stakeholders in order to obtain feedback and corrections to the work in progress and planned work.
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4.2. Balance development of deliverable units and risk reduction efforts by incorporating both value producing and risk reducing work into the backlog in order to maximize the total value proposition over time.
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4.3. Re prioritize requirements periodically in order to reflect changes in the environment and stakeholder needs or preferences in order to maximize the value.
4.4. Elicit and prioritize relevant non functional requirements (such as operations and security) by considering the environment in which the solution will be used in order to minimize the probability of failure.
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4.5. Conduct frequent reviews of work products by performing inspections, reviews, and/or testing in order to identify and incorporate improvements into the overall process and product/service.
Stakeholder Engagement Domain
9 tasks 3 subdomains
- UNDERSTAND STAKEHOLDER NEEDS
Identify and engage effective and empowered business stakeholder(s) through periodic reviews in order to ensure that the team is knowledgeable about stakeholders’ interests, needs, and expectations.
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Identify and engage all stakeholders (current and future) by promoting knowledge sharing early and throughout the project to ensure the unimpeded flow of information and value throughout the lifespan of the project. - ENSURE STAKEHOLDER INVOLVEMENT
Establish stakeholder relationships by forming a working agreement among key stakeholders in order to promote participation and effective collaboration.
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Maintain proper stakeholder involvement by continually assessing changes in the project and organization in order to ensure that new stakeholders are appropriately engaged.
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Establish collaborative behaviors among the members of the organization by fostering group decision making and conflict resolution in order to improve decision quality and reduce the time required to make decisions. - MANAGE STAKEHOLDER EXPECTATIONS
Establish a shared vision of the various project increments (products, deliverables, releases, iterations) by developing a high level vision and
supporting objectives in order to align stakeholders’ expectations and build trust.
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Establish and maintain a shared understanding of success criteria, deliverables, and acceptable trade offs by facilitating awareness among stakeholders in order to align expectations and build trust.
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Provide transparency regarding work status by communicating team progress, work quality, impediments, and risks in order to help the primary
stakeholders make informed decisions.
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Provide forecasts at a level of detail that balances the need for certainty and the benefits of adaptability in order to allow stakeholders to plan effectively.
Team Performance Domain
9 tasks; 3 subdomains
- TEAM FORMATION
Cooperate with the other team members to devise ground rules an internal processes in order to foster team coherence and strengthen team members’ commitment to shared outcomes.
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Help create a team that has the interpersonal and technical skills needed to achieve all known project objectives in order to create business value with minimal delay. - EMPOWERMENT
Encourage team members to become generalizing specialists in order to reduce team size and bottlenecks, and to create a high performing
cross functional team.
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Contribute to self organizing the work by empowering others and encouraging emerging leadership in order to produce effective solutions and manage complexity.
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Continuously discover team and personal motivators and demotivators in order to ensure that team morale is high and team members are motivated and productive throughout the project. - TEAM COLLABORATION AND COMMITMENT
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Facilitate close communication within the team and with appropriate external stakeholders through co location or the use of collaboration tools in order to reduce miscommunication and rework.
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Reduce distractions in order to establish a predictable outcome and optimize the value delivered.
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Participate in aligning project and team goals by sharing project vision in order to ensure the team understands how their objectives fit into the overall goals of the project.
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Encourage the team to measure its velocity by tracking and measuring actual performance in previous iterations or releases in order for members to gain a better understanding of their capacity and create more accurate forecasts.
Adaptive Planning Domain
10 tasks; 3 subdomains
- LEVELS OF PLANNING
Plan at multiple levels (strategic, release, iteration, daily) creating appropriate detail by using rolling wave planning and progressive elaboration to balance predictability of outcomes with ability to exploit opportunities.
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Make planning activities visible and transparent by encouraging participation of key stakeholders and publishing planning results in order to increase commitment level and reduce uncertainty.
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As the project unfolds, set and manage stakeholder expectations by making increasingly specific levels of commitments in order to ensure common understanding of the expected deliverables. - ADAPTION
Adapt the cadence and the planning process based on results of periodic retrospectives about characteristics and/or the size/complexity/criticality of the project deliverables in order to
maximize the value.
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Inspect and adapt the project plan to reflect changes in requirements, schedule, budget, and shifting priorities based on team learning, delivery experience, stakeholder feedback, and defects in order to maximize business value delivered. - AGILE SIZING AND ESTIMATION
Size items by using progressive elaboration techniques in order to determine likely project size independent of team velocity and external variables.
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Adjust capacity by incorporating maintenance and operations demands and other factors in order to create or update the range estimate.
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Create initial scope, schedule, and cost range estimates that reflect current high level understanding of the effort necessary to deliver the project in order to develop a starting point for managing the project.
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Refine scope, schedule, and cost range estimates that reflect the latest understanding of the effort necessary to deliver the project in order to manage
the project.
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Continuously use data from changes in resource capacity, project size, and velocity metrics in order to evaluate the estimate to complete.
Problem Detection and Resolution Domain
5 tasks
- Create an open and safe environment by encouraging conversation and experimentation, in order to surface problems and impediments that are slowing the team down or preventing its ability to deliver value.
* - Identify threats and issues by educating and engaging the team at various points in the project in order to resolve them at the appropriate time and improve processes that caused issues.
* - Ensure issues are resolved by appropriate team members and/or reset expectations in light of issues that cannot be resolved in order to maximize the value delivered.
- Maintain a visible, monitored, and prioritized list of threats and issues in order to elevate accountability, encourage action, and track ownership and resolution status.
* - Communicate status of threats and issues by maintaining threat list and incorporating activities into backlog of work in order to provide transparency.
Continuous Improvement Domain
6 tasks
(Product, Process, People)
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1. Tailor and adapt the project process by periodically reviewing and integrating team practices, organizational culture, and
delivery goals in order to ensure team effectiveness within established organizational guidelines and norms.
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2. Improve team processes by conducting frequent retrospectives and improvement experiments in order to continually enhance the effectiveness of the team, project, and organization.
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3. Seek feedback on the product by incremental delivery and frequent demonstrations in order to improve the value of the product.
- Create an environment of continued learning by providing opportunities for people to develop their skills in order to develop a more productive team of generalizing specialists.
* - Challenge existing process elements by performing a value stream analysis and removing waste in order to increase individual efficiency and team effectiveness.
* - Create systemic improvements by disseminating knowledge and practices across projects and organizational boundaries in order to avoid re occurrence of identified problems and improve
the effectiveness of the organization as a whole.
ACP
Agile Certified Practitioner
Accepted Test Driven Development
A method used to communicate with business customers, developers, and testers before coding begins.
Active Listening
To focus on what is said and provide feedback to communicate understanding
Adaptive Leadership
A leadership style that helps teams to thrive and overcome challenges throughout a project.
Affinity Estimation
A method used to quickly place user stories into a comparable-sized group.
Agile
To develop a goal through periodic experimentation in order to fulfill the need of a complex decision.
Agile Adaption
To adapt the project plan continuously through retrospectives in order to maximize value creation during the planning process.
Agile Coaching
To help achieve goals that is either personal or organizational.
Agile Experimentation
To use the empirical process, observation, and spike introduction while executing a project to influence planning.
Agile Manifesto
A statement that reflects Agile Philosophy that includes: individuals and interactions over processes and tools, working software over comprehensive documentation, customer collaboration over contract negotiation, and responding to changes over following a plan.
Agile Manifesto Principles
A document that describes the twelve principles of the Agile Manifesto.
Agile Manifesto: Customer Satisfaction
To satisfy customers through early and continuous delivery of products, to test and receive feedback, to inform customers on progress, and to fulfill the customer’s value by completing priority requirements.
Agile Manifesto: Welcome Changes
To allow quick responses to changes in the external environment, and late in development to maximize the customer’s competitive advantage.
Agile Manifesto: Frequent Delivery
To deliver software frequently to the customer, allowing for a quicker product release, faster provision of value to the customer and shorter delivery timeframe.
Agile Manifesto: Collocated Team
To have individuals work together daily on a project to implement osmotic communication, focus, and receive instant feedback to achieve a common goal.
Agile Manifesto: Motivated Individuals
To give individuals the empowerment, environment, support, and trust needed to complete a task successfully.
Agile Manifesto: Face-To-Face Conversation
The most efficient and effective way to communicate in order to receive direct feedback and influence osmotic communication.
Agile Manifesto: Working Software
Working software enables the measurement of progress, enhance customer satisfaction, and maintain and improve the quality of the software to help support project goals.
Agile Manifesto: Constant Pace
To help team members establish a healthy work-life balance, remain productive, and respond to changes swiftly for progress during a project.
Agile Manifesto: Continuous Attention
To enhance agility and time spent on work requirements in order to retain a well-balanced work environment.
Agile Manifesto: Simplicity
Allows team members to focus on what is necessary to achieve the requirements needed to create and deliver value to the project and customer.
Agile Manifesto: Self-Organization
A team that knows how to complete tasks effectively, has dedication to the project, and is expert on the process and project.
Agile Manifesto: Regular Reflection
This allows a team to learn how to become more effective, what changes need immediate implementation, and behavior that needs adjustment.
Agile Mentoring
To pass on and teach based on experience, knowledge, and skills to other individuals in the team or that work for the organization.
Agile Methodologies
A way to complete a goal effectively and efficiently. Examples of Agile Methodologies include XP, Scrum, and Lean.
Agile Modeling
A workflow depiction of a process or system a team can review before it is turned into code. Stakeholders should understand the model.
Agile Planning
The most important aspect of the Agile project. Planning happens at multiple levels such as strategic, release, iteration, and daily. Planning must happen up-front and can change throughout the project.
Agile Practices
To make use of the Agile principles through activities.
Agile Projects
A project that occurs based on the Agile Manifesto and Agile Principles.
Agile Smells
Symptoms of problems that affect Agile teams and projects.
Agile Space
A space that allows team members to establish collaboration, communication, transparency, and visibility.
Agile Themes
Themes used to help the team focus on the functions of iteration.
Agile Tooling
To increase team morale with software or artifacts.
Analysis
To develop possible solutions by studying the problem and its underlying need and to understand the information provided.
Approved Iterations
After the deadline of iteration is reached, the team and stakeholders conduct a meeting for approval. Stakeholders approve the iteration if the backlog used supports the product increment.
Architectural Spikes
Spikes that relate to any area of a system, technology, or application domain that is unknown.
.Artifact
A process or work output Ex. Document, Code
ASD
Exhibits continuous adaptation to the project and its processes with characteristics that include: mission focused, feature based, iterative, time-boxed, risk driven, and change tolerant.
Automated Testing Tools
These tools allow for efficient and strong testing. Examples: Peer Reviews, Periodical Code-Reviews, Refactoring, Unit Tests, Automatic and Manual Testing.
Being Agile
To work in a responsive way to deliver the products or services a customer needs and when they want the products or services.
Brainstorming
An effective and efficient way of gathering ideas within a short period of time from a group.
Burn-Down Chart
A chart used to display progress during and at the end of iteration. “Burning down” means the backlog will lessen throughout the iteration.
Burn Rate
The rate of resources consumed by the team; also cost per iteration.
Burn-Up Chart
A chart that displays completed functionality. Progress will trend upwards, as stories are completed. Only shows complete functions, it is not accurate at predicting or showing work-in-progress.
CARVER
An acronym to measure the goals and mission of the project with each letter meaning: Criticality, Accessibility, Return, Vulnerability, Effect, and Recognizeability.
Ceremony
A meeting conducted during an Agile project that consists of daily stand-up, iteration planning, iteration review, and iteration retrospective.
Change
To change requirements that increase value to the customer.
Charter
A document created during initiation that formally begins the project. The document includes the project’s justification, a summary level budget, major milestones, critical success factors, constraints, assumptions, and authorization to do it.
Chicken
An individual involved but not committed to an Agile project.
Coach
A team role that keeps the team focused on learning and the process.
Collaboration
A method of cooperation among individuals to achieve a common goal.
Collective Code Ownership
The entire team together is responsible for 100% of the code.
Collocation
The entire team is physically present, working in one room.
Common Cause
An issue solved through trend analysis because the issue is systematic.
Communication
To share smooth and transparent information of needs.
Command & Control
Decision created by higher up individuals in the organization and handed over to the team.
Compliance
To meet regulations, rules, and standards.
Cone of silence
An environment for the team that is free of distractions and interruptions.
Conflict
Disagreements in certain areas between indivuduals.
Conflict Resolution
An agreement made after a conflict.
Continuous Integration
To consistently examine a team member’s work. To build, and test the entire system.
Coordination
To organize work with the goal of higher productivity and teamwork.
Cost Performance Index (CPI)
To measure the cost spent on a project and its efficiency. Earned Value / Actual Cost = CPI
Cross-Functional Team
Teams that consist of members who can complete various functions to achieve a common goal. Team members are able to do more than one role in a project.
Crystal Family
An adaptable approach that focuses on interaction between people and processes that consist of families that vary based on team size, system criticality, and project priorities.
Cumulative Flow Diagram
A chart that displays feature backlog, work-in-progress, and completed features.
Customer
The End-user who determines and emphasizes business values.
Customer-Valued Prioritization
To deliver the maximum customer value early in order to win customer loyalty and support.
Cycle Time
The time needed to complete a feature (user story).
Daily Stand Up
A brief meeting where the team shares the previous day’s achievements, plans to make achievements, obstacles, and how to overcome the obstacles.
Decide As Late As Possible
To postpone decisions to determine possibilities and make the decision when the most amount of knowledge is available.
DEEP
The qualities of a product backlog which include: detailed, estimate-able, emergent, and prioritized.
Deliverables
A tangible or intangible object delivered to the customer. Ex. Document, Pamphlet, Report
Disaggregation
To separate epics or large stories into smaller stories.
Dissatisfaction
The lack of satisfaction among workers such as, work conditions, salary, and management-employee relationships. Factors known as demotivators.
Distributive Negotiation
To reach a deal through tactics so both parties receive the highest amount of value possible.
Done
When work is complete, and meets the following criteria: complies, runs without errors, and passes predefined acceptance and regression tests.
Dot Voting
A system of voting where people receive a certain number of dots to vote on the options provided.
Dynamic Systems Development Model (DSDM)
A model that provides a comprehensive foundation for planning, managing, executing, and scaling agile and iterative software development projects based on nine principles that involve business needs/value, active user involvement, empowered teams, frequent delivery, integrated testing, and stakeholder collaboration.
Earned Value Management (EVM)
Earned Value Management, works well at iteration. It is a method to measure and communicate progress and trends at the current stage of the project.
Emergent
Stories that grow and change overtime as other stories reach completion in the backlog.
Emotional Intelligence
An individual’s skill to lead and relate to other team members.
Epic Story
A large story that spans iterations, then disaggregated into smaller stories.
Escaped Defects
Defects reported after the delivery to the customer
Expectancy Theory
An individual chooses to behave in a particular way over other behaviors because of the expected results of the chosen behavior.
Exploratory Testing
To inquire how software works with the use of test subjects using the software and asking questions about the software.
Extreme Persona
A team-manufactured persona that exaggerates to induce requirements a standard persona may miss.
eXteme Programming (XP)
A methodology in Agile with one-week iterations and paired development.
Feature-Driven Development
A comprehensive model and list of features included in the system before the design work begins.
Feature
A group of stories that deliver value to the customers.
Feedback
Information or responses towards a product or project used to make improvements.
Fibonacci Sequence
A sequence of numbers used in Agile estimating 0, 1, 2, 3, 5, 7, 13, 20, 40, 100.
Finish Tasks One by One
Tasks must be finished in all iterations to meet the “Definition of Done” requirements as a way to track progress and allow frequent delivery.
Fishbone Diagram
A root cause diagram.
Five Whys
The Root causes analysis technique that asks WHY five times. The problem is looked into deeper each time WHY is asked. Toyota developed this technique.
Fixed Time Box
Assigned tasks prioritized for completion based on an estimated number of days. Top priorities are usually completed first.
Focus
To stay on task, and is facilitated by the scrum master or coach.
Force Field Analysis
To analyze forces that encourages or resists change.
Funtionality
An action the customer must see and experience from a system, which will add value to the customer.
Grooming
To clean up the product backlog by removal of items, disaggregation of items, or estimation if items.