PM Flashcards

1
Q

what is Project Management

A

Deals with seeking new methods of planning, organizing and controlling new routine tasks
Project management differs from enterprise management
goal of a project team: to accomplish its prescribed mission and then disband (auflösen)

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2
Q

Need for Project Management

A

more important than ever due to the shifting emphasis on teams in accomplishing tasks
many tasks do not fit neatly into business-as-usual
need to assign responsibility and authority for achievement of organizational goals

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3
Q

Advantages of Project Management

A

control of financial, physical and human resources
improved customer relations
shorter development times
higher quality, reliability, profit margins, productivity, worker morale
more coordination

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4
Q

Projects Explanation

A

Big problems we want to solve
Have a fixed direction (time period)
Strategic decisions, planning, monitoring

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5
Q

Projects Characteristics

A
Complex 
Conflict  
Impact of outcome  
Money  
Multidisciplinary  
Part of programs  
Specific deliverable  
Specific due date 
Stake of work (succeed or go)  
Uncertainty (risk) 
Unique
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6
Q

Definition of Project Management Institute:

A

“a unique temporary endeavor (Bemühung), with a set beginning and end”

“the application of knowledge, skills, tools, and techniques to a broad range of activities in order to meet the requirements of a particular project”

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7
Q

Project Goals

A

To finish within time & budget

To create a unique product or service

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8
Q

Consideration of Project Management

A

Complexity & Size
Need of Integration of several activities
Boundaries needing to be crossed
Tightness of constraints (Einschränkungen)
Unfamiliarity with Job Content/ work

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9
Q

Advantages of Project Management

A

to avoid surprises
to provide assurance
to reduce risk
to provide the tools and environment to plan, monitor, track and manage schedules, resources, costs and quality
to provide a base for future planning and good documentation
to let members learn and grow by working in a cross-functional team environment

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10
Q

Abilities needed for successful Project Management:

A
Conflict Resolution (Lösungsansätze) 
Creativity and Flexibility 
Ability to adjust to changes  
Negotiation  
Conflict Resolution 
Persuasion  
Avoiding of irrational optimism
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11
Q

Project success factors:

A
Executive support 
User involvement 
Experienced project manager 
Clear business objectives 
Minimized scope 
Standard software infrastructure 
Firm basic requirements 
Formal methodology 
Reliable estimates
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12
Q

Project Management Tools and Techniques:

A

Assistance for manager and team
Critical Path Analysis, Gantt charts, Project Charter, Work Breakdown Structure (WBS), Critical Chain Scheduling (time), Cost estimates and earned value management

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13
Q

Project Charter (Projektauftrag):

A

Statement of scopes (Möglichkeiten), objectives, goals and people who are participating in a project
Categories: components of a product, functions/ organizational units, geographical areas, time phases, deliverables (Ergebnisse)
Start: defining roles, responsibilities, stakeholders, authority of project manager (Befugnis)
Main content/ points:
Essence of a project: goals, objectives, plan, achievements
Understanding of a project: value/ reason
Final check: duties/ responsibilities

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14
Q

Nonnumeric selection methods:

A
The sacred cow (heilige Kuh) 
Somebody higher in the organization values project & project is supported by him till he leaves 
The operating necessity 
needed to keep the system running 
Competitive necessity  
Comparative benefits  
Which suits well to aim/ products of a company 
Comparative Benefit Method 
Compare different projects if possible
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15
Q

Numeric Selection Methods

A

Financial Assessment Methods
Payback period
Number of years it takes to reach Break Even Point
Discounted cash flow
Scoring methods
Unweighted
Weighted (personal relevance, agreement on … criteria * weights)

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16
Q

Project Portfolio Management:

A

selecting, supporting and managing projects
requires: decision making, prioritization, review, realignment (Wiederausrichtung), reprioritization (Priorisierung)
Steps:
Establish Project Council (Projektrat)
Identify Categories and Criteria
Collect Project Data
Assess Resource Availability
Reduce Project and Criteria Set
Prioritize Projects
Select Projects to be funded and held in reserve
Implement process

17
Q

Reasons why Teams fail:

A

poorly developed & unclear goals
poorly defined project team roles & interdependencies
lack of motivation
poor communication
poor leadership
turnover among project team members
dysfunctional behavior (unusual behavior)

18
Q

Reasons to plan:

A

better understanding of objectives
reduce/ eliminate uncertainty
framework for communication
basis for monitoring/ controlling/ analyzing impact of changes
Improve efficiency of operation
To facilitate the action (erleichtern)/ to guide execution

19
Q

Project Master Plan (Projektgesamtkonzept):

A

Overview, Objectives, General Approach, Contractual Aspects, Schedules, Resource Requirements, Personnel, Evaluation Methods, Potential Problems

20
Q

Statement of Work (SOW):

A
Detailed narrative (erzählerische) description of the work required for a project 
Content: Introduction, background, technical description, timeline, milestones, client/ stakeholder expectations
21
Q

Tools for Planning:

A

WBS, Responsibility & Data Matrices, Network Diagrams, Gantt Charts

22
Q

Overview of the whole Planning Process:

A

Statement of Work: Work, Complexity, Boundaries, Tasks,..
What & Who: Work Breakdown Structure, Organization (Pure, Functional, Matrix)
Who does what: Linear Responsibility Matrix (Task-Responsibility)
Task Description
Networks WHEN
Manpower & Material Resource Estimates HOW MUCH

23
Q

Budgets:

A

Plans for allocating organizational resources to project activities
Forecast for resources in time, quantity and costs
Advantages:
Tying project to objectives
Tool for upper management: to monitor and guide project
Different Budgets: Top-down, Bottom-up, Activity-based costing (ABC)

24
Q

What makes budgets successful:

A

Schedule: expenditures & revenues on a time line
Units: quantitative measurable (e.g. dollar per person)
Division: long, middle and short ranges
Milestones: for measurable goals
Use: monitoring & control
Budget breakdown: by organizational units
Target budget: include total costs & management reserves + undistributed monies
Reference: specific budget standards

25
Q

Factors Influencing the Success of Projects:

A

Changes in Resource Prices (change estimates)
Waste & Spoilage
Team Member Turnover
Using “Mythical Man-Months” (Adding Manpower to projects makes them later)
Organization Climate

26
Q

CPM 

A

We have a fixed given demand of time
2 ways of building the network:
AOA: Activities on Arrows (always starts with point)
AON: Activities on Nodes
Calculating Slack :
Latest Start Time (LST) – Earliest Start Time (EST) = SLACK
Latest Finish Time (LFT) – Earliest Finish Time (EFT) = SLACK
Slack: activity could be delayed by slack without causing a shift in project completion date

27
Q

Introduction to Allocation :

A

Problem : Projects compete with one another for resources (consumed-materials, non-consumed - equipment)
Goal : Allocation of resources to optimize use of limited supply
Necessity : Trade-offs (Kompromisse)

28
Q

Project Monitoring & Control

Difference:

A

Monitoring: collection, recording, reporting of information
Control: uses monitored information to align actual performance with plan

29
Q

Reasons for Terminating Projects:

A

Technical: low chance, unsolvable problems, shift in priorities
Economic: low ROI/ profitability, too costly
Market factors: low market potential, environmental changes (competition)
Others: long development (R&D), effect on other projects

30
Q

Types of Project Termination (with acceptance of stakeholders):

A

Project Extinction: activity suddenly stops/ is completed
Termination by addition: new formal part of organization is created
Termination by integration: output of project becomes a standard part of the operating system
Termination by starvation: cancelling not necessary, but squeezing budget

31
Q

Project Communications:

A

Every project should include some type of communication management plan
Why:
makes things easier (group processes, decision making, organizational learning, less project efforts, information passing)
Strength (holds team together, knowledge sharing)
How:
Collection Structure, Distribution Structure, Communication format
When: meetings, change requests, plan changes, milestones,..
What: goals, plans, schedules, progress, status, updates, resources, release dates, specifications, changes

32
Q

Conflict Management:

A

A conflict is a process that begins when you perceive (wahrnehmen) that someone has frustrated/ is about to frustrate a major concern (Hauptanliegen) of yours
Types: goal-oriented, administrative, interpersonal
Views: Traditional, Behavioral, Interactionist
Sources of Conflict: Organizational (Reward system, Uncertainty), Interpersonal (prejudices, attributions)

33
Q

Conflict Handling:

A
Accomodation - Entgegenkommen 
Avoidance - Vermeidung  
Compromise - Kompromiss 
Collaboration - Kollaboration 
Competing – im Wettbewerb