Please Hold

Question 1

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voices

Answer 1

• wife
• robot
• narrator

Question 2

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the wife

Answer 2

• voice of reason
• ‘this is the future’ repeatedly
• almost emulates the robot - talking monotonously
• treated like the robot by the husband - ‘my wife says’/’says the robot’

Question 3

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the robot

Answer 3

• given pronouns ‘he’
• somewhat expressive lexis - ‘wonderful’/’great’
• humanising it,
• however has a dull, repetitive tone
• contrasting role; reminder he is not human

Question 4

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the narrator

Answer 4

• present tense, emphasising immediacy
• allows reader to feel the frustration

Question 5

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key themes

Answer 5

• technology and modern life
• coping with change/frustration at change
• communication