Please Hold

Question 1

How are the themes of Limitations and Frustrations of Technology shown?

Answer 1

• The speaker tries to navigate an automated phone system only to find themselves growing ever more frustrated.
• They can either accept that this “is the future” or be left behind to “grow old” and “cold” In this way, the poem illustrates how infuriating and isolating modern technology can be.
• The poem questions the effectiveness such soulless systems, which make life colder by devaluing human interaction.

Question 1

Summary

Answer 1

Satirizes an automated phone call during which the speaker attempts to pay a phone bill.