platform - general Flashcards
1
Q
What languages does dscout support?
A
In addition to English, the dscout app is localized in:
German (Deutsche)
Spanish (Español)
French (Français)
Japanese (日本語)
Simplified Chinese (中文)*
Korean (한국어)*
Brazilian Portuguese (Português)
Italian (Italiano)
This means that if your participants have their phones set to one of the above languages, then all the hard-coded text in the dscout app will automatically be displayed in your participants’ native language.
2
Q
What are your IT security practices?
A
- We’ve evaluated our technology partners to ensure they are compliant with GDPR and otherwise as secure as we are.
- We’ve upgraded our database hosting security on Heroku to the highest possible level (called Heroku Private Spaces), to keep our data even safer.
- We are HIPAA compliant and both HITRUST and ISO 27001 certified. Contact sales@dscout.com for more information.
- We subject ourselves to rigorous penetration testing by Cobalt, a world-class security leader. In fact, they wrote a case study about us! While no one can ever promise to prevent all hacking, we’re taking strong, commercially-reasonable methods to keep your data safe.
- We’ve appointed a Data Privacy Officer (DPO) to monitor and manage our IT security and privacy practices. You can reach the DPO by email at privacy@dscout.com.
- We have reviewed and strengthened nearly every security and privacy policy on our books. And we’re re-training everyone at dscout to ensure that everyone puts privacy and security first.
3
Q
How does dscout deal with PHI?
