Place Flashcards

1
Q

what is place

A

place is how a consumer accesses a product

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2
Q

what is channel of distribution

A

Manufacturer- who makes it
Wholesaler-buys from manufacturers and sells to retail
Retailer- to the public
Consumer-buys product

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3
Q

what is direct channel of distribution

A

manufacturer to consumer

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4
Q

what is a short channel of distribution

A

manufacturer to retailer to consumer

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5
Q

what is traditional channel of distribution

A

manufacturer to wholesaler to retailer to consumer

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6
Q

what is the positive impacts of manufacturers to wholesaler

A
  • bulk buys so saves manufacturers making small delieveries

- costs are reduced as bigger orders

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7
Q

what are the negative impacts of wholesaler to retailer

A
  • loss of control over how product is presented in the warehouse
  • less profits as both manufacturers and wholesaler must make a profit
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8
Q

what are the positive impact of wholesaler to retailer

A
  • wholesaler break product down into smaller sizes so retailer can buy the amount they need
  • wholesalers provide market research data to retailer about items
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9
Q

what are different retailers

A
high street outlet
mobile
temp
e-commerce
mail order
personal selling
direct mail
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10
Q

what is high street outlet

A

independent store, chain store, discount store, pop up shop

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11
Q

what are the benefits of high street outlets

A
  • often have consumer loyalty so regular sales garunteed
  • trained staff know products better
  • customers can see and touch before buying
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12
Q

what are the disadvantages of high street outlets

A
  • cost of running branch network
  • rent in city is higher than those out with the city
  • inconvenience of getting deliveries go the city
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13
Q

what is a mobile retailer

A

things like the tech in livingston, farmer market, fish man

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14
Q

what are the positives of mobile retailers

A
  • increase brand awareness
  • less expensive as lower running than a branch
  • flexible as can target big events like TRNSMT
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15
Q

what are the negatives of mobile retailers

A
  • only available to stock limited range of items
  • narrow target market
  • rivals set up in the same location
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16
Q

what are temp retailers

A

pop up shops that are there for a limited time

17
Q

what are the positives of a temp retailer

A
  • consumer interest is increased as outlet is time limited
  • good for seasonal times
  • no long term commitment
18
Q

what are the negatives of a temp retailer

A
  • consumers may return and the shop be gone
  • hard to recruit staff as jobs are temp
  • hard to contact if no permanent address or number
19
Q

what is e/s/m-commerce

A

a range of goods and services available on a website

20
Q

what are the advantages of e/s/m-commerce

A
  • popular as it saves time and hassle
  • zoom, tilt and rotate function
  • a regular shopping basket can be made
21
Q

what are the disadvantages of e/s/m-commerce

A
  • more sales returns as you can’t try the product

- consumers could be worried about buying on a website incase of scams etc

22
Q

what is mail order

A

selling to consumers through a catalogue or by filling in a form in a magazine or paper

23
Q

what are the advantages of mail order

A
  • possible to target market
  • good customer service provided by experts with helpline
  • home shopping allows time to make more informed purchases
24
Q

what are the disadvantages of mail order

A
  • can put people off as they prefer to try on product
  • ads must be very detailed
  • publication costs can be high if ads need to be large
25
what is personal selling
promotes product through personal contact like kitchen buying
26
what are the advantages of personal selling
- experts provide good advice to help make decisions - tailored products which increase satisfaction - personal recommendations and feedback used in marketing
27
what are the disadvantages of personal selling
-hard to sell, as people are put off door to door selling. bad image
28
what is direct mail
personalised to you promotional letters to home or work
29
what are the advantages of direct mail
- can target market more likely to generate sales | - feeling of personalisation
30
what are the disadvantages of direct mail
- our of date mailing list, have cost but no sales | - junk mail
31
what does the channel of distribution or retailer chosen depend on?
- target market - legal restrictions, drugs/fags - market size