PIR_Chpt. 1

Question 1

Therapeutic Communication…

Answer 1

…requires specific, well-defined professional skills.

Question 2

Name the (3) selves each individual gas.

Answer 2

1) real self
2) ideal self
3) public self

Question 3

What are the five C’s of communication?

Answer 3

Complete
Clear
Concise
Cohesive
Courteous

Question 4

What are the (4) basic elements in the communication cycle?

Answer 4

1) Sender -> message creator
2) Message -> content to be sent
3) Receiver -> recipient of msg
4) Feedback -> verifies message

Question 5

Experts tell us that _____% of communication is nonverbal

Answer 5

70%

Question 6

Human Relation Skills…

Answer 6

…are interpersonal skills seen in professional and personal relationships.

Question 7

Name the passive part of communication.

Answer 7

Effective listening

Question 8

Communication using modern technological advances does not easily evaluate _____________.

Answer 8

Content credibility