PIG

Question 1

Pareto chart

Answer 1

20% of problems have 80% impact

Question 2

contingency planning diagram

Answer 2

for negative thought, circle (sun) with lines of things that can sabotage

Question 3

brainstorming prevents….

Answer 3

analysis paralysis

Question 4

I.P.E.C, project 4 phases

Answer 4

Initiating, planning, execution, close out

Question 5

DMAIC

Answer 5

Define, measure, analyze, improve, control

Question 6

SMART goals

Answer 6

specific, measureable, action-oriented, realistic, time based

Question 7

meeting management PACER

Answer 7

Purpose
Agenda
Code of conduct
Expectations
Roles

Question 8

work as a process: S.I.P.O.C

Answer 8

Supplier, input, process, output, customer

Question 9

cause and effect diagram (6m’s)

Answer 9

also called fishbone or ishikawa

machinery, manpower, methods, mother nature, materials, measures

Question 10

force field analysis

Answer 10

used for goals: promoting and restraining factors

Question 11

Gantt chart

Answer 11

used for project timelines

Question 12

D   fid,  map
M. DC
A   DPI (dippy)
I.   CDPA  (cidpa)
C. DIC

Answer 12

DEFINE:

1: form team, develop charter
2: identify customers
3: define project boundaries and perform cost benefit analysis
4: map the current process

Question 13

DMAIC - M steps

Answer 13

MEASURE:

5: develop data collection plan
6: collect data and dermine types of defects and metrics

Question 14

DMAIC - A steps

Answer 14

ANALYZE:

7: determine current capability and identify gaps
8: perform root cause analysis
9: identify variation

Question 15

DMAIC - I steps

Answer 15

IMPROVE:

10: create innovative solutions
11: develop implementation and pilot plan
12: pilot new process
13: assess results of pilot and address gaps

Question 16

DMAIC - C steps

Answer 16

CONTROL:

14: develop, document and implement an ongoing monitoring plan
15: institutionalize the improvements by modifying systems and structures
16: communicate the results