PIECES Flashcards

1
Q

what does PIECES mean

A

Performance, Information, Economics, Control or security, Efficiency, Service

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2
Q

the amount of work performed over some period of time

A

Throughput, Performance

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3
Q

the average delay between a transaction or request and a response to that transaction or request

A

Response time, Performance

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4
Q

Lack of any information

A

Outputs, Information

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5
Q

Lack of necessary information

A

Outputs, Information

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6
Q

Information that is not accurate

A

Outputs, Information

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7
Q

Data is not captured

A

Input, Information

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8
Q

Data us captured redundantly – same data is captured more than once

A

Input, Information

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9
Q

Illegal data is captured

A

Input, Information

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10
Q

Data is stored redundantly in multiple files and/or databases

A

Stored Data, Information

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11
Q

Stored data is not accurate

A

Stored Data, Information

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12
Q

Data is not well organized

A

Stored Data, Information

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13
Q

Costs are unknown

A

Costs, Economics

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14
Q

Costs are untraceable

A

Costs, Economics

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15
Q

New markets can be explored

A

Profits, Economics

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16
Q

Current marketing can be improved

A

Profits, Economics

17
Q

Input data is not adequately edited

A

Too little, Control (and Security)

18
Q

Crimes (e.g. fraud, embezzlement) are (or can be) committed against the data

A

Too little, Control (and Security)

19
Q

Redundantly stored data is inconsistent in different files or databases

A

Too little, Control (and Security)

20
Q

Decision- making errors are occurring

A

Too little, Control(and Security)

21
Q

Bureaucratic red tape slows the system

A

Too much, Control (and Security)

22
Q

Controls inconvenience customers or employees

A

Too much, Control (and Security)

23
Q

Excessive controls cause processing delays

A

Too much, Control (and Security)

24
Q

Information is redundantly generated

A

People, machines, or computers waste time, Efficiency

25
Q

Data is redundantly processed

A

People, machines, or computers waste time, Efficiency

26
Q

Data is redundantly input or copied

A

People, machines, or computers waste time, Efficiency

27
Q

Effort required for tasks is excessive

A

People, machines, or computers waste materials and suppliers, Efficiency

28
Q

Materials required for tasks is excessive

A

People, machines, or computers waste materials and suppliers, Efficiency

29
Q

The system produces inaccurate results

A

Service

30
Q

The system produces inconsistent results

A

Service

31
Q

The system produces unreliable results

A

Service

32
Q

The system is not easy to learn

A

Service

33
Q

The system is not easy to use

A

Service

34
Q

The system is awkward to use

A

Service