PI'S DECA HLM

Question 1

Business Law (BL)

Answer 1

A business is responsible for understanding, following, and enforcing the laws and regulations that impact its operations and transactions.

Question 2

Customer Relations (CR)

Answer 2

Methods used to build and maintain good relationships with customers.

Question 3

Economics (EC)

Answer 3

Economics principles and concepts fundamental to business operations

Question 4

Emotional Intelligence (EI)

Answer 4

Methods and tools used to improve self-awareness and strengthen relationships with others.

Question 5

Financial Analysis (FI)

Answer 5

Methods and tools for managing, tracking, and planning financial resources.

Question 6

Human Resources Management (HR)

Answer 6

Tools, techniques, and systems that businesses use to plan, staff, lead, and organize their human resources.

Question 7

Marketing (MK)

Answer 7

Tools, techniques, and systems that businesses use to create exchanges and satisfy organizational objectives.

Question 8

Information Management (NF)

Answer 8

Tools and methods used to gather, manage, assess, and share information to help make business decisions.

Question 9

Operations (OP)

Answer 9

Process and systems implemented to minor, plan, and control the day-to-day activities required for continued business functioning.

Question 10

Professional Development (PD)

Answer 10

Concepts, tools, and strategies used to explore, obtain, and develop in a business career

Question 11

Strategic Management (SM)

Answer 11

Understands tools, techniques, and systems that affect a business’s ability to plan, control, and organize an organization/department

Question 12

Knowledge Management (KM)

Answer 12

Systems, strategies, and techniques used to collect, organize, analyze, and share information known in an organization.

Question 13

Product/Service Management (PM)

Answer 13

Knows how to develop, improve, and manage products or services to meet market demands and build the organization’s brand.

Question 14

Market Planning (MP)

Answer 14

Understanding of the Concepts and Strategies utilized to determine and target marketing strategies to a select audience

Question 15

Pricing (PI)

Answer 15

Understands concepts and strategies utilized in determining and adjusting processes to maximize returns and meet customer’s perceptions of value

Question 16

Promotion (PR)

Answer 16

Understands the concepts and strategies needed to communicate information about products, services, images, and/or ideas to achieve a desired outcome.

Question 17

Quality Management (QM)

Answer 17

Understands the need for standards and the strategies and techniques used to implement, monitor, and evaluate them

Question 18

Risk Managment (RM)

Answer 18

Understand risk management strategies and techniques used to minimize business loss

Question 19

Selling (SE)

Answer 19

Knows how to identify client needs and respond with tailored communication that influences purchases and supports future business.