PHR GLOSSARY OF TERMS

Question 1

BMS BOK1

Answer 1

Interpret and apply information related to the organization’s operations from internal sources, including finance, accounting, business development, marketing, sales, operations, and information technology, in order to contribute to the development of the organization’s strategic plan.

Question 2

BMS BOK2

Answer 2

Interpret information from external sources related o the general business environment, industry practices and developments, technological advances, economic environment, labor force, and the legal and regulatory environment, in order to contribute to the development of the organization’s strategic plan

Question 3

BMS BOK3

Answer 3

Participate as a contributing partner in the organization’s strategic planning process ( for example: provide and lead workforce planning discussion with management, develop and present long-term forecast of human captal needs at the orgaizational level). SPHR Only

Question 4

BMS BOK4

Answer 4

Establish strategic relationships with key individualsin the organization to influence organizational decision-making

Question 5

BMS BOK5

Answer 5

Establish relationships/ alliances with key individuals and outside organizations to assist in achieving the organizations strategic goals and objective ( for example: corporate social responsibiility and community partnership).

Question 6

BMS BOK6

Answer 6

Develop and utilizae business metrics to measure the achievement of the organization’s strategic goals and objectives ( for example: key performance indicators, balanced scorecard). SPHR Only

Question 7

BMS BOK7

Answer 7

Develop, influence, and execute strategies for manageing organizational change that balance the expectations and needs of the organization, its employees, and other stakeholders.

Question 8

BMS BOK8

Answer 8

Develop and align the human resource strategic plan with the organization’s strategic plan SPHR Only

Question 9

BMS BOK9

Answer 9

Facilitate the development and communication of the orgaization’s core values, vision, mission, and ethical behaviors.

Question 10

BMS BOK10

Answer 10

Reinforce the organization’s core values and behavioral expectations through modeling, communication and coaching.

Question 11

BMS BOK11

Answer 11

Provide data such as human captial projections and costs that support the organization’s overall budget.

Question 12

BMS BOK12

Answer 12

Develop and execute business plans (i.e. annual goals and objective) that correlate with the orgaization’s strategic plan’s performance expectations to include growth stargets, new programs/services, and net income expectation. SPHR Only.

Question 13

BMS BOK13

Answer 13

Perform cost/benefit analysis on proposed projects. SPHR Only.

Question 14

BMS BOK14

Answer 14

Develop and manage an HR budget that supports the organizations strategic goals, objectives, and values. SPHR Only.

Question 15

BMS BOK15

Answer 15

Monitor the legislative and regulatory environment for proposed changes and their potential impact to the organization, taking appropriate proactive steps to support, modify, or oppose the proposed changes

Question 16

BMS BOK16

Answer 16

Develop policies and prcedures to support corporate governance initiative (for exampe: whisleblower protection, code of ethis). SPHR Only

Question 17

BMS BOK17

Answer 17

Participate in enterprise risk management by ensuring that policies contribut to protecting the organization from potntial risk

Question 18

BMS BOK18

Answer 18

Indentify and evaluate alternatives and recommend strategies for vendor selection and / or outsourceing. SPHR Only

Question 19

BMS BOK19

Answer 19

Ovese or lead the transition and / or implementation of new systems, service centers, and outsource. SPHR Only

Question 20

BMS BOK20

Answer 20

Participate in strategic decision-making and due deiligence activities related to organizational structure and design ( for example: corporae restructuring, mergers and acquisitions [M&A], divestitures). SPHR Only

Question 21

BMS BOK21

Answer 21

Determine strategic application of integrated technical tools and systems ( for example new enterprixe software, performance management tools, self -service technologies ).