pHR

Question 1

List the Dirty Dozen

Answer 1

12+ = Title 7, ADA, Pregnancy Discrimination, GINA, Civil Rights Act

20+ - COBRA and ADEA

50+ - FMLA, Affirmative Action Plan, VVERA

100+ - WARN and EO-1 Form

Question 2

Griggs vs Duke Power

Answer 2

Court case that established validity and reliability for pre-employment tests.

Discusses adverse impact and racial discrimination

Question 3

Regents of University of California vs Bakke

Answer 3

Reverse Discrimination
Bakke won

Question 4

Circuit City vs Adams

Answer 4

Determined the employer’s right to require mandatory arbitration

Question 5

Name the 7 Princes

Answer 5

1 - Needs Analysis
2 - Top Management Comittment
3 - Align HR to business
4 - Bottom line impact
5 - Most valuable asset
6 - communications
7 - employee participation

Question 6

Explain the difference between tort law, case law and common law

Answer 6

Tort Law - one party can sue another for damages

Common Law - legal prinicples that derived from case law

Case Law - cases that have been heard and created a precedent that courts must follow

Question 7

What is the Marketing Mix

Answer 7

Firms create a successful mix of marketing the right product, right plan, right price with the right promotion

Question 8

What is a centralized structure

Answer 8

decisions are made from the top down

Question 9

what is a decentralized structure

Answer 9

decision making is distributed out wide and comes from bottom - up

Question 10

what is a matrix structure

Answer 10

employees have 2 managers
dotted line - shows the indirect relationship in the heirarchy

Question 11

what is a functional departments

Answer 11

employees perform specialized set of tasks

Question 12

What are staff departments

Answer 12

departments that are not directly involved in organizational’s mainstream activities - like accounting, HR, customer service, etc.

Question 13

What is the judgemental forecasting technique?

Answer 13

Making predictions based on opinion or educated guess

Question 14

what is the Delphis forecasting technique

Answer 14

getting a group of experts together but in separate rooms, getting the individual input and gathering a group consensus opinion

Question 15

What is Nominal forecasting techinques

Answer 15

getting a group of experts together in one room and putting together a consensus opinion

Question 16

What perspectives are showned on a balanced scorecard

Answer 16

1) Financial
2) Customer
3) Business
4) Learning and Growth

Question 17

What is a zero based budget?

Answer 17

Start the budget from scratch, need to justify every penny allocated for the upcoming year

Question 18

what is an incremental budget

Answer 18

take last year’s budget, look at the CPI, and cost of living to determine increases for the upcoming year

Question 19

What is formula performance base budgeting?

Answer 19

allocates resources based on expected returns

Question 20

What is activity based budgets?

Answer 20

budgeting the activities that incur costs in every functional area of an organization are recorded their relationship are defined and analyzed

Question 21

What is situational leadership?

Answer 21

Based on the unique parameters of the situation - focused on the maturity and difficulty of tasks

Question 22

What is theory X

Answer 22

Lazy, manager are autocratic

Question 23

what is theory Y

Answer 23

employees are progressive, invest in employees

Question 24

What is MBO theory?

Answer 24

employees work with managers on setting SMART goals that are related to organizational objectives.
Concerned with the end result, avoid management by crisis