Persuasiveness Research Flashcards
Overall principles of persuasiveness
Key points:
- Be credible.
- Be clear and concise.
- Lead from strength and address counterarguments.
- Tailor to audience’s knowledge and values.
- Adopt a calm, respectful but assertive tone.
Secondary points:
- Social Proof.
- Harness consistency.
- Reciprocity.
- Loss frames > powerful gain frames.
Credibility
Can signal credibility by:
1. Being honest.
2. Being transparent.
3. Being knowledgeable.
Clarity and concision
- Avoid jargon.
- Short sentences.
- Clearly structured arguments.
Helps readers process and remember arguments.
Lead from strength and address counterarguments
- Put your best arguments first
- Don’t make weak arguments, these dilute your credibility and draw attention away from your strong arguments
- Address counterarguments at the end
Calm, respectful, but assertive tone
Reasoning:
1. Calmness enhances credibility, aggression undermines it.
2. Fairness and rationality enhances credibility: a respectful tone signals confidence in the strength of one’s argument.
3. Negative emotion can be contagious. Expressing stress causes the audience to be stressed, instead of engaging with the point.
Assertive v aggressive
Assertive
1. States position clearly and confidently
2. Uses clear reasoning and is constructive
Aggressive
1. Conveys hostility, contempt or disrespect
2. Dismisses views and intimidates or shames