Personnel Management 1.3 Flashcards
Merit principles place the burden for good employee performance on management or the employee?
Both
Merit principles say that equal pay should be provided for what type of work?
Work of Equal Value
A disabled veteran with a service-connected disability of 30 percent or more must be given whet type of notice of proposed passover?
Written
New fedeal employees normally sevce a probationary period of how long?
One year.
An EEO counselor has 30 days to work a case. Can this time limit be extended and if so for how long?
Yes, An additional 60 days.
Efective training can be a crticial component for achieving what?
Organizational goals.
Differing priorities, misunderstanding of roles and responsibiities, technical opinions, and personality clashes often cause what?
Conflict.
“leave well enough alone” is an example of which type of conflict resolution approach?
Avoiding
“Two heads are better than one” is an example of which type of conflict resolution approach?
Collaborating
What is one of the exceptions to the ban or gifts from outside sources?
The value of the first is $20 or less.
There are how many Merit Principles?
Nine.
Name the three privisions of the Civil Serice Reform Act of 1978.
Consist standards for objective performance appraisals, Communicate in writing performance standards and critical job elements to employees at beginning of each appraisal period., Annual appraisals of employees.
What is a comparison under an appraisal system of an employees performance of duties and responsibiities with performance standards?
Appraisal
What is the component of an employee’s job that is sufficient importance that performance below the minimum standards requires remedial action?
Critical Element
What are quality, quantity, timeliness, cost-effectiveness, productivity examples of when used to measure results of an employees performance?
Criteria
What is an Individual Performance Element?
Aspects of work that an individual has control over and that relate directly to assigned tasks.
What is the term for any distinguishable unit (element) of purposeful or goal-oriented work?
Job Element
What is the performance term when an employee fails to meet established performance in one or more critical elements?
Unacceptable Performance.
What is an expressed measure of level of achievement established by management for the duties and responsibilities of a position?
Performance Standards
An appraiser should develop peformance standards with…
employee participation.
What can be a critical component for achieving organizational goals?
Effective training.
How long does a complaintant have to contact an EEO counselor from the event causing the complaint?
45 days
How long does an EEO couselor have to work the case?
30 days extended to 60 days
What is a phase name during which an EEO counselor has no authority to impose a settlement?
informal phase
What are the causes of conflict?
Different goals, different methods to reach common goals, different methods to distribute resources, and threat to self esteem, identity and/or security.
Might makes right is what kind of an approach to conflict?
Competing
Split the difference is what approach to conflict?
Compromising
