Personnel Management 1.3

Question 0

Merit principles place the burden for good employee performance on management or the employee?

Answer 0

Both

Question 1

Merit principles say that equal pay should be provided for what type of work?

Answer 1

Work of Equal Value

Question 2

A disabled veteran with a service-connected disability of 30 percent or more must be given whet type of notice of proposed passover?

Answer 2

Written

Question 3

New fedeal employees normally sevce a probationary period of how long?

Answer 3

One year.

Question 4

An EEO counselor has 30 days to work a case. Can this time limit be extended and if so for how long?

Answer 4

Yes, An additional 60 days.

Question 5

Efective training can be a crticial component for achieving what?

Answer 5

Organizational goals.

Question 6

Differing priorities, misunderstanding of roles and responsibiities, technical opinions, and personality clashes often cause what?

Answer 6

Conflict.

Question 7

“leave well enough alone” is an example of which type of conflict resolution approach?

Answer 7

Avoiding

Question 8

“Two heads are better than one” is an example of which type of conflict resolution approach?

Answer 8

Collaborating

Question 9

What is one of the exceptions to the ban or gifts from outside sources?

Answer 9

The value of the first is $20 or less.

Question 10

There are how many Merit Principles?

Answer 10

Nine.

Question 11

Name the three privisions of the Civil Serice Reform Act of 1978.

Answer 11

Consist standards for objective performance appraisals, Communicate in writing performance standards and critical job elements to employees at beginning of each appraisal period., Annual appraisals of employees.

Question 12

What is a comparison under an appraisal system of an employees performance of duties and responsibiities with performance standards?

Answer 12

Appraisal

Question 13

What is the component of an employee’s job that is sufficient importance that performance below the minimum standards requires remedial action?

Answer 13

Critical Element

Question 14

What are quality, quantity, timeliness, cost-effectiveness, productivity examples of when used to measure results of an employees performance?

Answer 14

Criteria

Question 15

What is an Individual Performance Element?

Answer 15

Aspects of work that an individual has control over and that relate directly to assigned tasks.

Question 16

What is the term for any distinguishable unit (element) of purposeful or goal-oriented work?

Answer 16

Job Element

Question 17

What is the performance term when an employee fails to meet established performance in one or more critical elements?

Answer 17

Unacceptable Performance.

Question 18

What is an expressed measure of level of achievement established by management for the duties and responsibilities of a position?

Answer 18

Performance Standards

Question 19

An appraiser should develop peformance standards with…

Answer 19

employee participation.

Question 20

What can be a critical component for achieving organizational goals?

Answer 20

Effective training.

Question 21

How long does a complaintant have to contact an EEO counselor from the event causing the complaint?

Answer 21

45 days

Question 22

How long does an EEO couselor have to work the case?

Answer 22

30 days extended to 60 days

Question 23

What is a phase name during which an EEO counselor has no authority to impose a settlement?

Answer 23

informal phase

Question 24

What are the causes of conflict?

Answer 24

Different goals, different methods to reach common goals, different methods to distribute resources, and threat to self esteem, identity and/or security.

Question 25

Might makes right is what kind of an approach to conflict?

Answer 25

Competing

Question 26

Split the difference is what approach to conflict?

Answer 26

Compromising