Performance management (8) Flashcards

1
Q

What are the main functions that management are involved with?

A

Planning
Decision making
Control

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2
Q

Define a responsibility centre

A

A responsibility centre is an individual part of a business whose manager has personal responsibility for its performance. There are four main responsibility centres: cost, profit, revenue and investment

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3
Q

Define a cost centre

A

A cost centre is a production or service location, function, activity or item of equipment whose costs are identified and recorded for the purpose of providing management information

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4
Q

Define a profit centre

A

A profit centre is a part of the business for which both the costs incurred and the revenues earned are identified

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5
Q

Define an investment centre

A

An investment centre is a profit centre with additional responsibilities for investment and possibly alsof for financing, and whose performance is measured against its return on capital employed

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6
Q

Define a revenue centre

A

A revenue centre is a part of the organisation that earns sales revenue. it is similar to a cost centre, but only accountable for revenues, and not costs

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7
Q

There are three performance measuring formulae for investment centres, state them

A

Rate of inventory turnover = cost of sales/average inventory

Receivables collection period in days = average receivables/ annual sales x 365

Payables payment period = average payables/ annual purchases x 365

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8
Q

State the formula for the return on investment (ROI)

A

ROI = controllable divisional profit/controllable divisional investment x 100

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9
Q

State the formula for residual income (RI)

A

RI = controllable divisional profit - imputed interest cost on controllable divisional investment

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10
Q

What is a flexible budget

A

A flexible budget is a budget which recognises different cost behaviour patterns and is designed to change as the volume of activity changes

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