People (unit 4) Flashcards
whta is the role of human resourse management?
tthe hrm function in a business deals with any issue realating to the management of employees. A business must look after its employees because they play an impotant part in helping to meet its objectives
what are the Four types of workers
manual
blue collar
white collar
professional
Describe a manual worker
do physical jobs
not many skills required
(laubourer, packers in a factory)
Describe a blue collar worker
pysical jobs
some special skills
repetitive tasks
(bricklayer, joiner)
describe a white collar worker
non-physical jobs
some spesific skilols
(office based, bank)
describe a professional worker
many skills needed
several qualifications
decision making, responsiblity
(accountants, laywers, doctors)
identify the 4 stages of recruitmant
- carry out a job analysis
- prepare a job description
- prepare a person spesification
- prepare a job advertisment
describe a job anaylsis
find out what job involves: -taks to be completed -technology used -knowledge needed -skills needed -level of inititave can be carried out by: -asking the current job holder -watching current job holder -ask the manager of department
describe a job description
uses info from job analysis to record main details of job: -job title -postition in business -purpose -duties work conditions targets to be met
describe a person spesification
info from job description to identify type of person required:
-physical
-qualifications
-skills
-personal
these are sorted into desierable and essential
describe a job advertisment
the purpose is too tell and encourage people to apply for the job it should include; -personal qualities needed -job details -conditions -how to apply for the post
what are the 5 stages in staff selection
- identify best candidates
- interview the best applicants
- Test the best applicants
- collect references for the best candidates
- decide who gets the job
describe identify best candidates
find the best candidates by checking their personal statement. they look for
-details that closely match the required
describe interview the best applicants
two way disussion between organisation and candidate -one to one or -panel employers must be -open minded plan appropriate questions -be welcoming -ask same questions -take notes -offer candidates a chance
describe Test the best applicants
practical or psychological testing
tests can be produced by a business or through an assessment centre
describe collect references for the best candidates
from current employers or previous employers
describe decide who gets the job
using all info previously gathered HRM will decide who they think is best to do the job. once offer is accepted they tell others politely that they haven’t got the job
describe induction training
will be told
- what they have to do
- shown their working enviroment
- shown theryre colleges
name the two types of training
on the job and off the job
describe on the job training
takes place in work place and is tought by existing staff or bought in trianers AD -cheap -quick -motivate the trainer as its a chance to show their own skills DIS -limited training -new skills not avalible
describe off the job training
can be carried out in -college courses -taining agencies -online or computer AD -expert trainers -access to new skills -motivation for staff DIS -expensive -time consuming -work is not completed while staff are away
name and describe three wage systems
SALARY
provides a fixed amount each month. provides a secure income for staff.
HOURLY RATE
payed with a varible as its based on how mant hours the employee works e.g. £8 an hour
PIECE RATE
provides a staff with a varible wage as its based on how much they make or sell e.g. car salesman
how do you motivate staff without offering extra money
JOB SHARING
share the hours and responsiblity for the one job
FLEXITIME
they have control over when they come and go from work as long as you complete the amount of hours required
TELEWORKING
means they can complete the work online from home this is good because it fits in with busy family life
CONDENSED HOURS
instead of doing 8hrs a day they could do 10 and get a frifday off, so they still complete the same amount of hours just over fewer days