People in business

Question 1

Difference between centralised and decentralised

Answer 1

Centralised businesses mean that the HQ make all decisions in a head office whereas decentralised businesses give branches ‘lower down’ the authority to make decisions

Question 2

Advantages and disadvantages of centralised

Answer 2

A: Consistancy, trustworthy decisions
D: Not have knowledge of the market unlike those actually selling the business, less motivation - no say

Question 3

Advantages and disadvantages of decentralised

Answer 3

A: Movitation, in contact with those affected by the decisions, know the needs
D: Lack experience, managers lose control

Question 4

What is the span of control

Answer 4

How many people a manager is directly responsible for.

Question 5

The more layers of management come issues, such as

Answer 5

Loss of communication, time consuming and inaccurate, slow down decision making

Question 6

What is on the job training and what are the Advantages and disadvantages

Answer 6

Carried out whilst at work

A: More confidence done through familar collegue, specific to that business, no extra costs

D: Disrupt the workplace, bad habits passed on, internal dont have the skills

Question 7

What is off the job training and what are the Advantages and disadvantages

Answer 7

Carried out away from work, external site

A: More experienced, expertise that is reliable

D: Expensive, not specific, away from work

Question 8

4 types of motivation

Answer 8

Training - worth something to the business
Remuneration - Finance - wages, bonuses
Style of management, autocratic and democratic
Fringe benefits

Question 9

What are the advantages of motivated workers

Answer 9

Less staff turnover or absenteesim
Happier, more productive
Rentention (how long they stay) established teams, lower recruitment costs