People In Business Flashcards
What is levels of hierarchy
Layers of authority in a business
Define wide span of control
Each director or Manager has a large number if people reporting to them directly
Define narrow span of control
Assigns each director or manager to a small number of employees for whom they are responsible for
What does a tall organisational structure look like
Narrow span of control, larger number of levels of hierarchy
What does a flat organisational structure look like
Wide span of control with few levels of hierarchy
What is centralisation
Small number of senior managers take all the important decisions
What is decentralisation
Allows employees working in all areas of the business to take decisions.
Describe off the job training
Training which is outside the business
Can take place at colleges
Can be expensive to businesses
Describe induction as a form of training
It is used for new employees so they get a feel of the business before starting
Describe on the job training as a form of training
Training which is in the work place and is cheap for the busines, com spread with off the job training
What can motivate staff?
Training
Financial rewards such as bonuses, fringe benefits and laid a share if the businesses profits.
What is staff retention?
Keeping hold of good workers
What is span of control
Number of employers managed directly by a manager
