people in business Flashcards
main reasons why people work
-money
-security
-affiliation
-self importance
-job satisfactions
maslow’s hierarchy of needs
-self actualisation
-esteem needs
-social needs
-security
-physiological needs
f.W taylor’s theory
all individuals are motivated by personal gain
-workers are paid more, they will work more effectively
Herzbergs theory
-basic needs- hygiene
-to be able to grow physiologically- motivator
-hygiene factors must be satisfied
-if not it will demotivate workers
motivator
-achievement
- recognition
-personal growth
-promotion
hygiene
status
security
work conditions
salary
methods of motivation
-finacial rewards
-non-finacial rewards
-job satisfaction
financial rewards
-wages
-time rate
-piece rate
chain of command
structure in a business that allows instructions to be passed down from one person to another, below them in command
surbodinate
someone who is lower in rank, under authority of a manager
span of control
how many surbodinates work directly under a manger
delegation
process of giving authority to a subordinate to perform a task
functions of managers
-planning
-organising
-co-odinating
-commanding
-controlling
why delegation is important
-manager cannot do every job by themselves
-managers can measure success of the employees
-work becomes more interesting and motivates workers
-employees feel trusted and important
leadership styles
some managers do not delegate tasks
-afraid the subordinates will fail
-they want to control everything
-feel threatened that subordinate will do a better job
-once the job is completed the manger will have less direct control
autocratic
manager expects to be in charge of the business and expects orders to be followed with no questions asked
democratic
manager allows the surbodinates to be involved in the decision making process
laissez-faire leader
manager makes broad objectives for the employees and leaves them to make their own decisions
