people in business

Question 1

main reasons why people work

Answer 1

-money
-security
-affiliation
-self importance
-job satisfactions

Question 2

maslow’s hierarchy of needs

Answer 2

-self actualisation
-esteem needs
-social needs
-security
-physiological needs

Question 3

f.W taylor’s theory

Answer 3

all individuals are motivated by personal gain
-workers are paid more, they will work more effectively

Question 4

Herzbergs theory

Answer 4

-basic needs- hygiene
-to be able to grow physiologically- motivator
-hygiene factors must be satisfied
-if not it will demotivate workers

Question 5

motivator

Answer 5

-achievement
- recognition
-personal growth
-promotion

Question 6

hygiene

Answer 6

status
security
work conditions
salary

Question 7

methods of motivation

Answer 7

-finacial rewards
-non-finacial rewards
-job satisfaction

Question 8

financial rewards

Answer 8

-wages
-time rate
-piece rate

Question 8

chain of command

Answer 8

structure in a business that allows instructions to be passed down from one person to another, below them in command

Question 9

surbodinate

Answer 9

someone who is lower in rank, under authority of a manager

Question 10

span of control

Answer 10

how many surbodinates work directly under a manger

Question 11

delegation

Answer 11

process of giving authority to a subordinate to perform a task

Question 12

functions of managers

Answer 12

-planning
-organising
-co-odinating
-commanding
-controlling

Question 13

why delegation is important

Answer 13

-manager cannot do every job by themselves
-managers can measure success of the employees
-work becomes more interesting and motivates workers
-employees feel trusted and important

Question 14

leadership styles

Question 14

some managers do not delegate tasks

Answer 14

-afraid the subordinates will fail
-they want to control everything
-feel threatened that subordinate will do a better job
-once the job is completed the manger will have less direct control

Question 15

autocratic

Answer 15

manager expects to be in charge of the business and expects orders to be followed with no questions asked

Question 16

democratic

Answer 16

manager allows the surbodinates to be involved in the decision making process

Question 17

laissez-faire leader

Answer 17

manager makes broad objectives for the employees and leaves them to make their own decisions