Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Business > People in Business > Flashcards

People in Business Flashcards

1
Q

Human resource management

A

the management function of developing and developing people within an organization to meet its business objectives.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

5 roles & responsibilities of HR

A
  • Recruitment
  • Relationships
  • Payroll
  • Policy
  • Health
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Recruitment process

A

1) vacancy arises → 2) job analysis → 3) job description → 4) job specification → 5) job advertised in appropriate media → 6) application forms and shortlisting → 7) interviews and selection → 8) vacancy filled

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Job analysis

A

identifies and records the responsibilities and tasks relating to the job

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Job description

A

outlines the responsibilities and duties to be carried out by someone employed to do a specific job

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Job specification

A

a document which outlines the requirements, qualifications, expertise, and more for a specific job

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Internal recruitment

A

when a vacancy/job is filed by someone who is an existing employee of the business

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

External recruitment

A

what a vacancy/job is filled by someone who does not already work for the business

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Advantages of internal recruitment

A

saves time, reduces cost, raises employee morale, ect.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Disadvantages of internal recruitment

A

of candidates in the pool is less, skill gaps (limited skill sets), less knowledge, ect.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Advantages of external recruitment

A

unlimited number of talent within the pool, new ideas and knowledge

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Disadvantages of external recruitment

A

takes a longer amount of time to find, less understanding of the company and system

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Curriculum Vitae (CV)

A

a summary of a person’s qualifications, experience, and qualities - written in standard format

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Internal methods of recruitment

A

notice board in company

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

External methods of recruitment

A

local newspapers, national newspapers, specialist magazines, online recruitment sites, recruitment agencies, government job agencies

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Notice board - purpose

A

suitable for employees in a large business (less ideal for senior positions)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Local newspapers - purpose

A

jobs that do not require a high skill level

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

National newspapers - purpose

A

more senior positions (high skill level and qualifications are needed)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Specialist magazines - purpose

A

More qualified people who have a specific skill set/requirements

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Online recruitment sites - purpose

A

More qualified people - jobs that don’t require a high skill level

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Recruitment agencies

A

jobs that do not require a high skill level, specialist jobs, and qualified jobs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Government job centers

A

unskilled or semi-skilled jobs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Formula of 10 mark question

A

Intro: introduce context, relate it to key concepts, state the question/problem
Body 1: A1/B1, A1/A2, B1/B2, A2/B2
Body 2: A2/B2, B1/B2, A1/A2, A1/B1
Conclusion: state which one outweighs the other

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Types of Recruitment

A

Interviews, testing, references, applications (sometimes)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

Herzberg’s Two Factor Theory

A

identifies factors that contribute to job satisfaction (motivational factors) and those that lead to dissatisfaction (hygiene factors).

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

Benefits of Herzberg’s Theory

A

creating a motivating work environment that reduces dissatisfaction

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

Maslow’s Hierarchy of Needs

A

a theory of psychology depicting human motivation based on the different levels of needs (starting with basic needs → advanced needs)

28
Q

Physiological needs

A

Essential needs that people need to survive - extrinsic factors contribute more as they directly influence physiological needs in a workplace in this age. (Food, shelter, money)

29
Q

Safety needs

A

Involves both physical and psychological well being - extrinsic factors contribute to more than intrinsic because companies need to provide job security, financial safety, medical care, and legal disputes.

30
Q

Love/belonging needs

A

Interpersonal relationships motivate behavior (friendship, acceptance, trust) - intrinsic factors contribute more to this level because there are less extrinsic factors that can contribute.

31
Q

Esteem needs

A

1) Esteem for oneself - (mastery, independence)
2) desire for reputation/respect from others (status)

32
Q

Self-actualization

A

Desire to fulfill one’s potential (creativity, personal growth)

33
Q

Intrinsic

A

Inside you - internal accomplishment from completing a task

34
Q

Extrinsic

A

Outside you - have an outside motivating factor (money) helping one strive for goals

35
Q

Extrinsic

A

Outside you - motivating external factors driving one towards goals (money/salary)

36
Q

Accolades

A

An award granted as an honor or achievement (employee of the month)

37
Q

How does Maslow’s Hierarchy of Needs apply to business?

A

Utilized to effectively motivate employees and ensure their needs are met - progressing through the pyramid with EXP (extrinsic factors build the pyramid)

38
Q

Management

A

the art of getting things done through people

39
Q

Senior management

A

Highest-ranking managers that oversee the long-term plans and strategies for the business; responsible for results of the business

40
Q

Levels of Management

A

senior, middle, and supervisory (junior) management

41
Q

Middle management

A

Managers who establish departmental goals and strategies; responsible for the staff within their divisions

42
Q

Supervisory management

A

Lower-ranking managers who monitor the regular and day-to-day routine tasks of the business

43
Q

Roles/functions of management

A

planning, organizing, commanding, coordinating, and controlling

44
Q

Planning

A

Managers must set targets that are SMART; short-term plans are set by junior management, and long-term plans are set by senior management

44
Q

Organising

A

Planning without action is unproductive; therefore, managers devise plans to meet the organization’s goals

44
Q

Commanding

A

Managers have the authority to make decisions but are also held responsible for the outcome of the tasks and projects they lead

45
Q

Coordinating

A

Managers ensure that all employees have a common approach to achieving the different goals in the various sections of the organization

46
Q

Controlling

A

Managers are in charge of ensuring that the performance of individual employees meets the standards and requirements of the organisation

47
Q

Leadership

A

is about influencing other people to achieve a vision or goal

48
Q

Official leader

A

established by an organisation and has the authority to give orders

49
Q

Informal leader

A

not an official role, but is natural at influencing others

50
Q

Autocratic (authoritarian) leadership

A

a management style where one person controls all the decisions and takes in little inputs of others

51
Q

Autocratic advantages

A
  • ensures faster decision-making
  • provides results from inexperienced teams
51
Q

Autocratic disadvantages

A
  • problems with micromanagement
  • dependency on the leader
  • lack of trust
  • high pressure environment
52
Q

Paternalistic leadership

A

a management style where the leader takes actions they believe are in the best interest of the subordinate (somewhat autocratic but good relationship with employees)

53
Q

Paternalistic advantages

A
  • job satisfaction
  • higher employee motivation
54
Q

Paternalistic disadvantages

A
  • low morale (rarely have input in decision-making)
  • Employee dependence on leaders
55
Q

Democratic leadership

A

a management style that prefers to discuss and involve employees in decision-making

56
Q

Democratic advantages

A
  • job satisfaction and commitment increased
  • trust between members
  • greater innovation (multiple solutions generated)
57
Q

Democratic disadvantages

A
  • slow decision-making process
  • leaders feel overwhelmed
  • feelings that staff works too much
58
Q

Laissez-faire leadership

A

a management style that is a hands-off approach to leadership, workers are given responsibility to complete their tasks

58
Q

Laissez-faire advantages

A
  • motivational for employees
  • encourages creativity and innovation
  • greater productivity and staff morale
59
Q

Laissez-faire disadvantages

A
  • an absence of managerial control
  • ‘slack’ may occur (minimal supervision)
  • doesn’t suit all employees
60
Q

Situational leadership

A

a management style that adapts to each unique situation to meet everyones’ needs

61
Q

Situational advantages

A
  • displays adaptability
  • applies to almost all business organizations
  • adjustable style to fit well with market and situation changes
62
Q

Situational disadvantages

A
  • unsettled with the constant changing leadership style
  • people have preferred leadership styles, be difficult to switch

Business (3 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions