People in Business Flashcards

1
Q

Main Stakeholders.

A
  1. Entrepreneur.
  2. Investor.
  3. Employer.
  4. Employee.
  5. Manager.
  6. Producer.
  7. Supplier.
  8. Service Provider.
  9. Consumer.
  10. Government.
  11. Interest Groups
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2
Q
  1. Entrepreneur.
A
  • Spots a gap in the market.
  • Takes the financial and person risk of starting a business to earn a profit.
    E.g.; Suzanna Jackson created her own beauty brand SOSUbySJ.
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3
Q
  1. Investor.
A

Investor:
- Invests money/capital.
- Investments help the business succeed.
- Investor will expect to receive a return.
E.g.; Banks and other investors give loans to entrepreneurs which they may expect to be repaid with interest.

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4
Q
  1. Employer.
A

Employer:
- Hires employees.
- Pays them a wage or salary.
E.g.; A barber may have to employ another barber to help run a busy barber shop.

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5
Q
  1. Employee.
A

Employee:
- Works for their employer in return for a wage.
- Protected by employment laws.
- Signs a contract of employment.
E.g.; Google enables employees to spend 20% of their time developing personal projects related to the business.

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6
Q
  1. Manager.
A
  • Hired by someone to run the business for them.
  • Arranges resources and makes decisions.
  • Helps the business to succeed.
    E.g.; Tim Cook of Apple is a CEO employed by a Board of Directors to run the business.
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7
Q
  1. Producer.
A
  • Manufactures products.
  • Use raw materials bought from suppliers.
  • Create a finished product for sale.
    E.g.; Cadbury buys milk from farmers.
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8
Q
  1. Supplier.
A
  • Sells finished goods (stock) and partially finished goods/raw materials to businesses.
  • Businesses will use these to create finished products or sell finished stock for resale.
    E.g.; Insomnia Coffee receives coffee beans from a supplier to make coffee.
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9
Q
  1. Service Provider.
A
  • Provides important services required by a business to run their operations.
  • Electricity, heating and broadband.
  • Accountants and solicitors.
    E.g.; Deliveroo and Just Eat provide meal-delivery services for restaurants and outlets in exchange for a percentage of sales and fee per transaction.
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10
Q
  1. Consumer.
A
  • Buys good and services sold by a business for their own personal use.
  • Can help entrepreneurs by participating in market research.
    E.g.; A consumer buying a can of cola from Tesco.
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11
Q
  1. Government.
A
  • Sets rules and laws for business operations.
  • Offers support via state agencies (Enterprise Office, LEO and IDA).
    E.g.; Businesses pay tax on their profits to the government.
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12
Q
  1. Interest Groups.
A
  • Groups representing groups of people with a common objective and viewpoint.
  • Lobby decision makers to influence the decision making process.
  • Other methods are used such as negotiation, campaigns, public protests, boycotting and legal action.
    E.g.; ICTU represents most trade unions in Ireland which negotiates national pay agreements with the government.
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13
Q

Co-Operative Relationships.

A
  • Stakeholders work together towards a common goal.
  • Win-win relationship.
  • Both make gains and are better off afterwards than they were beforehand.
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14
Q

Examples of Co-Operative Relationships (Purchasing Manager and Supplier).

A
  • Purchasing manager may ask for the credit period to be extended due to cash flow problems.
  • An increase in the credit period will build customer loyalty for future sales.
  • Purchasing manager will also have time to raise some cash.
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15
Q

Examples of Co-Operative Relationships (Government and entrepreneur).

A
  • The government could invest in export businesses through Enterprise Ireland.
  • This will help the government by increasing the amount of exports sold from Ireland which would increase government revenue.
  • This will also help businesses by providing them with capital.
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16
Q

Competitive Relationships.

A
  • When one stakeholder benefits at the other party’s expense.
  • Win-lose relationship.
  • One party will benefit, the other will lose out.
17
Q

Examples of Competitive Relationships (Investor and Entrepreneur).

A
  • An investor will want a high return on investment.
  • If they can negotiate for it, they will receive a higher share of profits and higher dividends at the expense of the entrepreneur who is giving away more of their business.
18
Q

Examples of Competitive Relationships (Employee and Employer)

A
  • An employee will want a fair wage.
  • If the employee wants a higher wage because the cost of living has increase, they may choose to negotiate a higher wage.
  • The employee will then receive higher payments at the expense of the employer facing higher wage costs.