People Flashcards
What are 3 barriers to communication?
-more than 1 meaning to a word
-different language spoken
-technological difficulties
What are examples of business organisation by functions?
- finance
- operations
- marketing
- HR
What does the employment right act detail?
- job title and place of work
- date employee started
- hours of work
- salary
What is the equality act?
- treat people fairly and with no descrimination
What are the working time regulations?
- max average of 48h per week
- at least 20min break
- at least 1 day of a week
What are 4 reasons why businesses recruit?
To start up a business
When a business grows
To fill a skills gap
To replace employees who leave
What are two advantages of internal recruitment?
Cheaper to advertise
Quicker than external
What are two advantages of external recruitment?
People from outside can bring new ideas
Skills gap can be filled
What is a job centre recruitment?
External. They are run by the government and give workers the opportunity to use computers and find out about a wide range of jobs
What is word of mouth recruitment?
Internal and external. Existing employees tell friends and others about jobs, which saves the business money
What are 5 methods of selection?
Application form
Tests and presentations
Group activities
Interview
CV
What are 3 methods of motivation?(explain)
Pay- An extra amount can be paid for overtime or unsociable hours
Bonus- payment additional to pay
Fringe-benefit- benefits given on top of pay
What are 3 non-financial methods of motivation?
Praise
Award scheme
Improving working environment
What is a adv and dis of praise?
No cost
If there is no financial reward over a long time, workers may feel not truly valued
What is an adv and dis of award scheme?
Not all are expensive
Need to be given fairly
What is an adv and dis of improving working environment?
Positive attitude to work
Costly
What are 4 benefits of motivating workers?
High worker productivity
Reduced levels of worker supervision
Low worker absence
Improved quality of
