People Flashcards
1
Q
Workforce Planning
A
- Plans can be made when new staff will be required
- Plan for potential new staff due to demand
- Allows to see if training needed
- Plan for people retiring
2
Q
Types of Training
A
Induction Training - Induction to job and colleges
On-the-Job Training
Off-The-Job Training
Apprenticeships
3
Q
Appraisals
A
- One-to-One: face to face annually
- Peer-to-Peer: informal by colleague
- 360 Degree: Others asked about u
4
Q
Motivation Methods
A
FINANCIAL
- Bonus
- Commission
- Salary
- Overtime
NON-FINANCIAL
- Holidays
- Job security
- Acknowledgement from management
- Employee of the month
5
Q
Leadership Styles
A
- Autocratic
- Laissez faire
- Democratic
6
Q
Motivation Theories
A
- Maslow’s Hierarchy of Needs
- Herzberg’s Motivator Hygiene Theory
7
Q
Maslow’s Hierarchy of Needs
A
- Pyramid w 5 stages
- Physical Survival
- Safety
- Love
- Self-Esteem
- Self- Actualisation
8
Q
Herzberg’s Motivator Hygiene Theory
A
Hygiene Factors - clean, quiet, safe conditions
Motivating Factors - encourage workers
9
Q
Employment Legislation
A
- Equality Act
- National Minimum Wage Act
- Health and Safety at Work Act
10
Q
A
