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Buisness > People > Flashcards

People Flashcards

1
Q

What’s centralised organisational structure

A

A few people at the top who make important decisions

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2
Q

What’s the benefits of centralised organisational structure

A
  • consistent decisions
  • people at the top of Hierarchy usally have most experience
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3
Q

What some drawbacks of centralised organisational structure

A
  • the decision making is slow
  • people at the top can become disconnected
  • and they won’t have specialist knowledge
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4
Q

What’s decentraised organisational structure

A

Decision making is delegated by top management to middle and lower levels

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5
Q

Benefits of decentralised organisational structure

A
  • decisions made faster due to communication travels thru less layers
  • the decisions are made by specialist
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6
Q

Drawbacks of decentralised organisational structure

A
  • inconsistency in decisions
  • some decisions may not be aligned with overall aim
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7
Q

What’s tall organisational structure

A

Hierarchy with a long chain of command. Usally each manager has smaller span of control for employees

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8
Q

What’s flat organisational structure

A

(Less layers). Managers have larger span of control

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9
Q

Benefits of flat organisational structure

A

-easier for directors to make changes happen faster
- communication easier

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10
Q

What’s internal recruitment

A

When a job position is offered to a employer who already works at the business

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11
Q

Benefits of internal recruitment

A
  • employees who already work there needs less training as already know about firm
  • won’t cost anything to attract and train people
  • creates new vacancies
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12
Q

Drawbacks from internal recruitment

A
  • no new ideas
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13
Q

What’s external recruitment

A

Business that looks for people outside the organisation to fill a specific position

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14
Q

Benefits of external recruitment

A
  • bring new ideas from other business
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15
Q

Drawbacks for external recruitment

A
  • more expensive due to the advertising and requirers training
    -don’t bring any new vacancies
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16
Q

What’s the 4 main stages of the recruitment process

A
  • job analysis
    -job description
    -person specification
    Selection method
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17
Q

Describe job analysis

A

A business analysing what exact function of the job will be and what person there looking for

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18
Q

Describe job description

A

Describes what the job is and what a person will be doing day to day

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19
Q

Describe person specification

A

States the requirements for the individual person (qualifications, training , skills)

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20
Q

State some selection methods

A

-cv
-online testing
-interview

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21
Q

Name the 4 forms of communication

A
  • internal communication
    -external communication
  • vertical communication
    -horizontal communication
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22
Q

Describe internal communication

A

Communication within a business

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23
Q

Describe external communication

A

Communication between a business

24
Q

Describe vertical communication

A

Communication lent between employees at diffrent levels in organisations

25
Q

Describe horizontal communication

A
  • communication between employees at same level in organ structure
26
Q

When is communication needed

A
  • clarification for staff
  • motivation for staff
27
Q

What’s some barriers of communication

A
  • too little communication makes staff feel infinites and don’t understand
  • too much communication makes staff feel overwhelmed
28
Q

Methods to improve communication

A

Staff should be trained in how to send a message

29
Q

What’s an interview

A

Formal face-to-face meeting with person being interviewed is asked of a series of questions

30
Q

 what is a part-time contract

A

People work less hours per week

31
Q

Benefits of a part-time contract Four employees and a business

A

Employees- Offers more flexibility
Business- they can ask them to work when there most busy

32
Q

What full time employment

A

Employees work a minimum numbers of hours

33
Q

Advantages of full time employment for a business

A
  • gives business more control over how employees work
34
Q

What job share

A

Where 2 people share a full time job

35
Q

Advantage of job share for business and employees

A

Employees- gives them more flexibility
Business- guarantee the number of hours will be worked

36
Q

What’s zero-hour contracts

A

Businesses where they don’t have to give person any work and employees don’t have to accept

37
Q

How is zero hour contracts benefits businesses and drawback’s employees

A

Provides maximum flexibility for business but bad for employees motivation

38
Q

Non financial ways of motivation

A
  • autonomy
  • management style
    -fringe benefits
  • job enrichment
  • job rotation
39
Q

What’s autonomy

A
  • amount of freedom to do your job that’s the manager provides
40
Q

What’s management style

A

This is how much the employees enjoy the work and how valued they feel. More valued more they want to work

41
Q

What’s fringe benefits

A

Benefits that aren’t financial but included in the business not the contract.
E.g company cars

42
Q

What’s Job enrichment

A
  • this involves creating jobs that are challenging for employees that aren’t repetitive
43
Q

What’s job rotation

A
  • describe employees moving jobs within organisation.
  • gives them a variety
44
Q

Types of management style

A
  • authoritarian management style
  • democratic management style
45
Q

Disadvantage of authoritarian management style

A
  • don’t give employees much input into decisions making, takes responsibility away feeling less valued
46
Q

What’s democratic management style

A
  • let’s employees have an influence in decisions making
  • leads to motivation
47
Q

Benefits of motivating employees

A
  • productivity
  • staff retention
48
Q

What’s productivity

A
  • if motivated, employees attempt?to produce as much output as possible
49
Q

What’s Staff retention

A
  • increased motivation means staff stay for longer
  • businesses retain staff for as long as possible as reduces cost
50
Q

Financial methods of motivation

A
  • salary
    -commission
    -profit sharing
    -bonuses
    Promotion
51
Q

What’s increased salary

A
  • increased workers pay increases motivation
52
Q

What’s Commission

A
  • paid out As a % of sales staff
  • more they sell, more they earn
53
Q

What’s profit sharing

A

Companies profits divided up between employees

54
Q

What’s possibility for promotion

A
  • business that often uses internal recruitment like to motivate
55
Q

What’s Bonuses

A
  • similar to commission not linked to sales
  • depend on quality of work
    -makes them motivated

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