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Nat 5 Business Studies > People > Flashcards

People Flashcards

1
Q

Describe the stages of RECRUITMENT

A
  1. Identify the VACANCY
  2. Job ANALYSIS
  3. Job DESCRIPTION
  4. Person SPECIFICATION
  5. ADVERTISE the job

VADSA

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2
Q

Describe ‘IDENTIFY THE VACANCY’

A

Identify why the job vacancy exists.

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3
Q

Describe ‘JOB ANALYSIS’

A

This identifies the key features of the job - tasks, duties, skills and responsibilities

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4
Q

Describe ‘JOB DESCRIPTION’

A

This is a DOCUMENT that states the job title, tasks, duties and responsibilities.

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5
Q

Describe ‘PERSON SPECIFICATION’

A

This is a description of the type of person the firm wants - skills, qualifications, and experience needed to do the job.

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6
Q

Describe ‘ADVERTISE THE JOB’

A

Advertise the job vacancy, either internally or externally.

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7
Q

Outline the forms of INTERNAL recruitment

A
  1. Staff bulletin board
  2. Internal email
  3. Intranet
  4. Staff newsletter
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8
Q

What are the BENEFITS of Internal recruitment?

A
  1. It is very quick and cheaper as no external advertising costs.
  2. Increase staff morale if they get opportunities for promotion
  3. Can save time and cost of induction and training costs
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9
Q

What are the COSTS of Internal recruitment?

A
  1. There is a small pool of potential candidates

2. The firm will eventually have to employ an external candidate

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10
Q

Outline the forms of EXTERNAL recruitment

A
  1. Newspapers
  2. Specialist magazines
  3. Recruitment agencies
  4. Specialist websites e.g. S1 Jobs
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11
Q

What are BENEFITS of External recruitment?

A
  1. It opens up the pool of potential candidates

2. It might avoid jealousy between internal candidates

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12
Q

What are the COSTS of External recruitment?

A
  1. It costs money to advertise externally
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13
Q

Describe the stages of SELECTION

A
  1. APPLICATION Forms and CVS
  2. Create a SHORTLIST
  3. INTERVIEW candidates
  4. ASSESSMENT centres / testing
  5. Making a SELECTION
  6. REFERENCE
  7. APPOINTING

ASIASRA

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14
Q

Describe ‘APPLICATION FORMS AND CVs’

A

Candidates submit their CV or application form for vacancy

Application Form - pre-prepared questions set by firm

CV - summary of person’s experience and qualifications. Format set by candidate.

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15
Q

Describe ‘CREATING A SHORTLIST’

A

The firm will compare the CV or Application Forms against the Person Specification to identify candidates suitable for interview

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16
Q

Describe ‘INTERVIEWING CANDIDATES’

A

Most common way for the firm to gather additional information from the candidate.

17
Q

Give examples of different types of INTERVIEWS

A
  1. One-on-One Interviews - one interviewer conducts all interviews
  2. Panel Interviews - a group of interviewers conduct the interviews
  3. Successive Interviews - candidates have several interviews with different interviewers
  4. Online Interviews - take place via Skype of MS Teams
18
Q

Describe ‘ASSESSMENT CENTRE / TESTING’

A

Candidates may be asked to attend an assessment centre or to be tested.

Tests include:

  1. Attainment tests
  2. Aptitude tests
  3. Intelligence tests (IQ)
  4. Psychometric tests
  5. Medical tests
  6. Assessment centres - various tests & activities
19
Q

Describe ‘MAKING A SELECTION’

A

Once the firm decides on a suitable candidate, they will be offered the job by letter

20
Q

Describe ‘REFERENCE’

A

The offer may be conditional upon receiving a suitable reference from a previous employer stating the candidate’s suitability

21
Q

Describe ‘APPOINTING’

A

The firm must provide a legal ‘Contract of Employment’ that is signed by the candidate

22
Q

Describe a CONTRACT OF EMPLOYMENT and describe 4 of its contents

A

This is a legal document signed by the employee before they start their employment. It contains:

  1. Job title
  2. Hours worked
  3. Holidays
  4. Duties
23
Q

Can you list the 3 types of TRAINING?

A

INDUCTION training

ON THE JOB training

OFF THE JOB training

24
Q

Define ‘INDUCTION’ training

A

This training is given to new employees joining a firm

25
Q

Define ON THE JOB training

A

This is training that takes place at the employee’s work station

26
Q

Define OFF THE JOB training

A

This is training away from the workplace.

27
Q

Provide features of INDUCTION training

A
  1. Tour of the premises
  2. Health & Safety information
  3. Introduction to tasks
  4. Company policies
  5. Meet new colleagues
  6. Given passwords to computer
28
Q

Describe the COSTS of Induction training

A
  1. Staff have to take time from work

2. Whist being inducted there is no output

29
Q

Describe the BENEFITS of Induction training

A
  1. The employee settles in quickly
  2. The employee feels welcome
  3. The firm is covered legally
30
Q

Provide examples of ON THE JOB training

A
  1. Coaching
  2. Mentoring
  3. Shadowing
  4. Job rotation
  5. Demonstration
31
Q

Describe the COSTS of On the Job training

A
  1. No chance to network

2. Not always the most current

32
Q

Describe the BENEFITS of On the Job training

A
  1. Highly relevant
  2. Staff can ask questions with an instant response
  3. It is cheap
33
Q

Provide examples of OFF THE JOB training

A
  1. Training centre
  2. College
  3. Distance learning
34
Q

Describe the COSTS of Off the Job training

A
  1. Expensive

2. Not always directly relevant to your job

35
Q

Describe the BENEFITS of Off the Job Training

A
  1. Taught by expert
  2. Chance to network with others in their field
  3. Staff feel refreshed as they get distance from firm.
36
Q

Describe COSTS of training in general and state whether it is for the firm or employee

A
  1. Costs can be high - Firm
  2. Work time is lost - Firm
  3. Staff may leave for better job when fully trained - Firm
37
Q

Describe BENEFITS of training (in general) and state whether it is for the firm core the employee)

A
  1. Skilled employees produce better outputs - Firm
  2. Trained staff less likely to have accidents - Employee
  3. Less waste - Firm
  4. Staff become more flexible - Firm
  5. Staff motivated - Employee
38
Q

Provide examples of technology used in the management of people

A
  1. Video conferencing - firm can interview candidates online
  2. Database - maintain records of staff training
  3. Internet - can advertise vacancies
  4. E-mail - you can email candidates to offer job
  5. E-diary. - staff can book appointments in e-diary

Nat 5 Business Studies (5 decks)

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