Pega Low-Code App Builder 1 Flashcards
Which three authoring workspaces are found in Pega Platform? (Choose Three)
App Studio
Dev Studio
Case types and data objects
Admin Studio
Access Manager
App Studio
Dev Studio
Admin Studio
App Studio is a low-code development workspace for citizen developers and system architects alike.
True False
True
Drag the words into the correct boxes
- App Studio
- Pega Platform
??? supports agile methodology providing the ??? workspace for low-code application development.
Pega Platform supports agile methodology providing the App Studio workspace for low-code application development.
What is a benefit of using Pega GenAI features in Pega Platform?
The system automatically creates components of the application without the need for human intervention.
The system provides recommendations to speed up application development.
The system suggests ways to improve a fully-built application.
The system generates an application from scratch based on an application name.
The system provides recommendations to speed up application development.
Drag the studio name from the bottom to the Pega Platform description with which it aligns.
response - correct
Low-code/No-code application development
Technical administration, background processing, and monitoring
Applications powered by built-in decisions and AI
Advanced application configuration beyond
App Studio
Admin Studio
Prediction Studio
Dev Studio
App Studio
Low-code/No-code application development
Admin Studio
Technical administration, background processing, and monitoring
Prediction Studio
Applications powered by built-in decisions and AI
Dev Studio
Advanced application configuration beyond App Studio
Question
What is a benefit of Pega Platform™ low-code development?
Responses
The Pega Platform user interface allows only low-code users to build applications.
The Pega Platform user interface allows only low-code users to build applications.
Pega Platform makes low-code development easy for very simple applications only.
Pega Platform makes low-code development easy for very simple applications only.
Pega Platform low-code development increases both productivity and IT involvement.
Pega Platform low-code development increases both productivity and IT involvement.
The Pega Platform low-code development tools create the code for you.
The Pega Platform low-code development tools create the code for you.
Drag the development approach from the bottom to align with the correct description box on the left.
Build a mobile and web-based request system, with notifications for collaboration, and SLA tracking to ensure that work is done on time.
Build integrations to external systems to obtain the data and graphically map that data into your application for a holistic view.
Create an application with a one-size-fits-all approach where large teams of developers build proprietary solutions.
Collaborate with stakeholders in a common visual language allowing you to focus on business logic.
Use omni-channel development capabilities to unify development activities for all required channels.
Pega low-code development
Build a mobile and web-based request system, with notifications for collaboration, and SLA tracking to ensure that work is done on time.
Pega low-code development
Build integrations to external systems to obtain the data and graphically map that data into your application for a holistic view.
Pega low-code development
Collaborate with stakeholders in a common visual language allowing you to focus on business logic.
Pega low-code development
Use omni-channel development capabilities to unify development activities for all required channels.
Traditional development
Create an application with a one-size-fits-all approach where large teams of developers build proprietary solutions.
tuk here App Studio is low code, while Dev Studio is not. True False
False
A design system uses rules and patterns to create a UX library, but it might increase development time. True False
False
A
is a complex component focused on a specific business goal. The component is fully operational in any context.
B
is a tool used to convey key design and UX principles across multiple channels and technologies.
C
is a set of informed default designs and templates with preset configurations to reduce designing time.
D
is a repeatable and scalable combination of components and user flows to create a consistent experience.
E
is a set of simple settings used to style an application according to
1 widget 2 theme 3 design token 4 prescribed desing 5 pattern
A
is a complex component focused on a specific business goal. The component is fully operational in any context.
widget
A
is a tool used to convey key design and UX principles across multiple channels and technologies.
design token
A
is a set of informed default designs and templates with preset configurations to reduce designing time.
prescribed desing
A
is a repeatable and scalable combination of components and user flows to create a consistent experience.
pattern
A
is a set of simple settings used to style an application according to
theme
Design systems are different from pattern libraries because, in addition to including patterns and components, design systems provide prescribed design and regulatory compliance practices.
True False
True
Only when using Pega-branded assets, Pega Constellation helps teams be more productive through the use of better multitasking, AI, modular design, filtering, unified activity, and collaboration views. True False
False
Which two of the following options are principles of App Studio? (Choose Two)
Contextualize the user’s needs
Contextualize the user’s needs
Replace OOTB elements and default settings
Replace OOTB elements and default settings
Add value as fast as possible
Begin with details to build the big picture
Add value as fast as possible
Contextualize the user’s needs
On a full case page built using the Constellation design system, the summary panel is shaped like a mobile device because it contains the most important information about the case, and users tend to look at the upper left of the screen for context. True False
True
Which statement best describes the benefits of following a prescribed design instead of a more customizable design?
Responses
Prescribed design is made up of individual parts that developers and designers are free to group together and style in any configuration for customizable applications.
Prescribed design is made up of individual parts that developers and designers are free to group together and style in any configuration for customizable applications.
Prescribed design creates a prescribed experience that does not need to be upgraded or updated in future application releases.
Prescribed design creates a prescribed experience that does not need to be upgraded or updated in future application releases.
Prescribed design separates the pattern library and style guide from the rest of the design system to modularize the design process and simplify application upgrades.
Prescribed design separates the pattern library and style guide from the rest of the design system to modularize the design process and simplify application upgrades.
Prescribed design is made up of complimentary parts that work together to solve common business problems, improve user workflows, and meet or exceed legal requirements.
Which two of the following options describe modular design? (Choose Two)
An approach that allows users to learn the meaning of discrete elements on the screen so that they can be reused in multiple contexts.
A prescribed presentation layer with information architecture, interactions, accessibility, and data visualizations.
A method to design for more than one screen (such as mobile or desktop) to allow for functional essentials of the system to work properly.
A tool to build upon a series of components to create models of an application prior to launch.
An application-building development environment that uses graphical user interfaces.
A method to design for more than one screen (such as mobile or desktop) to allow for functional essentials of the system to work properly.
An approach that allows users to learn the meaning of discrete elements on the screen so that they can be reused in multiple contexts.
Which of the following is a specific advantage of the Constellation design system?
Embraces modular design.
Is interchangeable with style guides.
Used in a single business context.
Designed so that users can interact with business objects on multiple tabs.
Embraces modular design. - correctEmbraces modular design. - correct
Q
Which two of the following terms describe the Pega Constellation design system? (ChooseTwo)
Presentation layer
Low-code App Studio
UX builder kit
Technology-specific tools
Presentation layer - correct
UX builder kit - correct
Which two of the following options describe modular design? (Choose Two)
An approach that allows users to learn the meaning of discrete elements on the screen so that they can be reused in multiple contexts
An approach that allows users to learn the meaning of discrete elements on the screen so that they can be reused in multiple contexts
Building upon a series of components to create models of an application prior to launch
Building upon a series of components to create models of an application prior to launch
Designing for more than one screen (such as mobile or desktop) to allow for functional essentials of the system to work properly
Designing for more than one screen (such as mobile or desktop) to allow for functional essentials of the system to work properly
A prescribed presentation layer with information architecture, interactions, accessibility, and data visualizations
A prescribed presentation layer with information architecture, interactions, accessibility, and data visualizations
An application-building development environment that uses graphical user interfaces
An approach that allows users to learn the meaning of discrete elements on the screen so that they can be reused in multiple contexts
Designing for more than one screen (such as mobile or desktop) to allow for functional essentials of the system to work properly
Which of the following is a specific advantage of Pega Constellation?
Responses
Pega Constellation embraces modular design.
Pega Constellation embraces modular design.
Pega Constellation is used in a single business context.
Pega Constellation is used in a single business context.
Pega Constellation is designed so that users can interact with business objects on multiple tabs.
Pega Constellation is designed so that users can interact with business objects on multiple tabs.
Pega Constellation focuses primarily on B2C use cases.
In Constellation, which of the following contains the most critical information about a case?
Responses
Summary panel
Summary panel
Global navigation
Global navigation
Utilities
Utilities
Collaboration area
Summary panel
Which four of the following terms describe a design system? (Choose Four)
Responses
Toolkit of design components
Toolkit of design components
Shared library of UX patterns
Shared library of UX patterns
Presentation layer
Presentation layer
AI-driven imagery
AI-driven imagery
UX builder kit
UX builder kit
Low-code App Studio
Toolkit of design components
Shared library of UX patterns
Presentation layer
UX builder kit
Which of the following definitions best describes low-code?
Responses
An application development environment that uses graphical user interfaces, visual metaphors, and form configuration instead of traditional hand-coded computer programming
An application development environment that uses graphical user interfaces, visual metaphors, and form configuration instead of traditional hand-coded computer programming
A “builder kit” that is composed of a shared library of UX patterns, made up of components that provide a highly consistent user experience through a systematized collection of design rules and patterns
A “builder kit” that is composed of a shared library of UX patterns, made up of components that provide a highly consistent user experience through a systematized collection of design rules and patterns
An application building environment where users sketch out the highest-level concepts of the application and add details later
An application building environment where users sketch out the highest-level concepts of the application and add details later
An application building environment where users sketch out the details of an application first, then add higher-level concepts
An application development environment that uses graphical user interfaces, visual metaphors, and form configuration instead of traditional hand-coded computer programming
A ticket seller requires a calculated field to find the total cost of tickets purchased, sales tax, and processing fee. Complete the calculation configuration by entering the missing operations (*, /, +, -).
.SubTotal +
.Tax +
.ProcessingFee
What type of step typically requires contextual instructions?
Responses
Send email
Send email
Change stage
Change stage
Collect Information
Collect Information
Create case
Collect Information
Question
Which of the following is a specific advantage of Pega Cosmos?
Responses
Pega Cosmos is used in a single business context.
Pega Cosmos is used in a single business context.
Pega Cosmos is designed so that users can interact with business objects on multiple tabs.
Pega Cosmos is designed so that users can interact with business objects on multiple tabs.
Pega Cosmos focuses primarily on B2C use cases.
Pega Cosmos focuses primarily on B2C use cases.
Pega Cosmos embraces modular design.
Pega Cosmos embraces modular design.
Case ID, Update Operator Name, and Create Date/Time are system fields.
Which of the following three actions can you perform in the Visual Data Model? (Choose Three)
Responses
Delete the Update Operator Name field.
Delete the Update Operator Name field.
Add a new field.
Add a new field.
Edit the Phone number field.
Edit the Phone number field.
Edit the Case ID field.
Edit the Case ID field.
Delete the Email address field.
Add a new field.
Edit the Phone number field.
Delete the Email address field.
Drag the case type or data object name from the bottom to the appropriate location in the data hierarchy.
You are designing a customer support request case type. The case type must support customers with multiple addresses and multiple credit cards.
What is the appropriate way to set up the data structure?
1 ========== Case type
2.============Data object
3.========================
Customer; Support request; Address; Credit card
1 Support request;
2 Customer;
3 Address; Credit card
Question
Drag the items on the bottom to the appropriate drop zone.
An airline reservation case type displays various flight options. Users see potential flights, identified by the flight number, airport codes, and flight price. The case type also displays the flight that you select.
Which options are data objects and which are individual fields?
1 Field /3/
1. data object /1/
Price; Airport codes; Available flights; Flight number
1 Field /3/ Price; Airport codes; Flight number
1. data object /1/ Available flights;
When modeling the life cycle of a case, stages represent a _______________ or a _________________.
–subset of data used to resolve a case
–transfer of authority
–significant change in the status of a case
–time period for a process to complete
–transfer of authority
–significant change in the status of a case
Drag the terms from the bottom to best complete the sentence.
In a Vendor =========, a ===========contains values for the vendor ID, vendor name, and vendor address. The ==========links the vendor data to an external system of record.
data object; data page; data record
data object;
data record
data page;
Which two scenarios describe the appropriate use of an Approve/Reject step? (Choose Two)
Employees that incur work-related expenses must submit expense reports for review. If the expenses are less than USD1000, the case is routed to the employee’s direct manager; otherwise, the case is routed to the department manager.
Customers place online orders by adding items to the cart, entering shipping and payment information, and finalizing the order. Depending on what department the items are associated with, a different team handles the order fulfillment.
Employees must periodically submit self-evaluations to their reporting managers. If the manager decides that the employee evaluation is sufficient, the case continues. If the manager decides that the evaluation needs additional elaboration, the case is routed back to the employee.
Customers submit high priority support requests to a company. If the customer service representative (CSR) validates that the request meets the severity 1 criteria, the case is routed to the worklist of a high priority CSR. If the CSR determines that the request does not meet the severity 1 criteria, the severity is downgraded and the case is routed to the general CSR workgroup.
Employees must periodically submit self-evaluations to their reporting managers. If the manager decides that the employee evaluation is sufficient, the case continues. If the manager decides that the evaluation needs additional elaboration, the case is routed back to the employee.
Which two components do you need to model data? (Choose Two)
Responses
Fields
Fields
Data objects
Data objects
External databases to store data
External databases to store data
Administrator accounts for everyone that contributes to the data model
Fields
Data objects
Case life cycle design is a model to ______________ and _______________.
Responses
define processes and steps to implement the three necessary stages of work no
define a structure to create, process, and resolve work
define the user interface appearance
define how work is completed for each specific customer request
1 define a structure to create, process, and resolve work
2 define how work is completed for each specific customer request
Question
In a job application case, a hiring manager and a recruiter must receive automatic email notifications when assignments are routed to their worklists. How do you configure this correspondence requirement?
Responses
Before the assignment, add a Send Email step. no
Enable assignment notifications for the case type.
After the assignment, add a Send Email step.
Compose email notifications in the assignments.
How do data records relate to an application?
Data records provide access to data that is used to process cases but is not part of an application.
Data records must be stored using a database table for local data storage.
Data records and data objects share the same role, which is to provide structure for data pages.
Data records direct how an assignment moves forward.
Data records provide access to data that is used to process cases but is not part of an application.
Drag the development approach from the bottom to align with the correct description box on the left.
1.Build integrations to external systems to obtain the data and graphically map that data into your application for a holistic view.
2.Collaborate with stakeholders in a common visual language allowing you to focus on business logic.
3.Use omni-channel development capabilities to unify development activities for all required channels.
4. Build a mobile and web-based request system, with notifications for collaboration, and SLA tracking to ensure that work is done on time.
5.Create an application with a one-size-fits-all approach where large teams of developers build proprietary solutions.
Pega low-code development
Pega low-code development
Pega low-code development
Pega low-code development
Create an application with a one-size-fits-all approach where large teams of developers build proprietary solutions.
Traditional development
Question
A service-level agreement for an assignment describes the following behavior:
Goal: 8 hours and increase urgency by 10
Deadline: 24 hours and increase urgency by 20
If the initial case urgency is 10, what is the assignment urgency 26 hours after the case reaches the assignment?
Responses
40
10
20
60
40
Drag the phrase from the bottom that best completes the sentence.
The goal milestone in a service-level agreement defines that amount of time ==============.
= allowed for users to advance tothe next stage
= allowed before an assignment is considered overdue
=in which the case or step should be completed
=in which the case or step must be completed
=in which the case or step should be completed
Question
You want users to choose their delivery preferences. The options are Standard, Premium, and Next Day. You use the Data Model tab to create the field. Which field type do you use to define the delivery options list?
Boolean
User reference
Text (paragraph)
Picklist
Picklist
Drag the term from below to best complete the scenario.
A senior engineer approves application updates that are specific to mobile deployments. Anyone on the engineering team can approve other application updates.
Approval assignments for the senior engineer are routed to the user’s ================ and other approval assignments route to the team’s =============
worklist
work queue
worklist
work queue
Drag the terms from to best complete the sentence.
The =========== field type defines a field to access data stored in a data page. The ============== field type defines a field to access data users supply in the case.
Query
Embedded data
Query
Embedded data
Expense report processes require you to route travel expense assignments to a specific auditor. Auditors are members of an auditing work group. How do you route the assignment to a specific user?
Responses
Route the assignment to the user.
Route the assignment to the user’s work group.
Route the assignment to the user’s work queue.
Route the assignment to the user’s manager.
Route the assignment to the user.
Question
Which statement about single record and multiple record data relationships is true?
Responses
A single record data reference can include multiple record data references, but a multiple record data reference cannot include single record data references.
A single record data relationship establishes a single entity grouping together related fields. A multiple record data relationship establishes a list of entities grouping related fields.
A data object can be used to establish either a single record data relationship or a multiple record data relationship, but not both.
A single record data relationship stores data. A multiple record data relationship does not store data.
A single record data relationship establishes a single entity grouping together related fields. A multiple record data relationship establishes a list of entities grouping related fields.
Which two statements are true regarding approvals? (Choose Two)
You can configure a stage change to occur when a user provides approval.
Approval steps must be configured to go to a specific user.
A user can approve a purchase request through a mobile notification.
Users must be logged in to the application to provide approval.
You can configure a stage change to occur when a user provides approval.
A user can approve a purchase request through a mobile notification.
Drag the phrase from below that best completes the sentence
Adding instructions to a step .
defines the step
instructs an application developer how to build the step
describes the business value of the step
describes to users the action to take in a step
Question
What type of step typically requires contextual instructions?
Responses
Send email
Send email
Collect Information
Collect Information
Create case
Create case
Change stage
Collect Information
Question
You configure a case to automatically send an email to loan applicants, informing them that their loan has been approved. The requirement states that the email must include values for the applicant’s name, the loan office, and the loan amount.
How do you configure your email?
Responses
Copy values into the email for the applicant name, loan office, and loan amount.
Copy values into the email for the applicant name, loan office, and loan amount.
Include a link to the organization’s website page so the user can log in and view their loan information.
Include a link to the organization’s website page so the user can log in and view their loan information.
Add placeholder text for the applicant’s name, loan office, and amount.
Add placeholder text for the applicant’s name, loan office, and amount. n
Add the applicant’s name, loan office, and loan amount properties.
Which two of the following methods can configure one stage in the case life cycle to advance to the next? (Choose Two)
Responses
Configure the stage to resolve the case in the stage properties pane.
Configure the stage to resolve the case in the stage properties pane.
Configure automatic stage transitioning in the stage contextual property panel.
Configure automatic stage transitioning in the stage contextual property panel.
While running a case, use the Actions menu to change the stage.
While running a case, use the Actions menu to change the stage.
Add a Change Stage step
Configure the stage to resolve the case in the stage properties pane.
Add a Change Stage step.
Question
When applicants apply for a job, their application is reviewed by an HR member who determines whether the applicant’s qualifications are appropriate for the job. If the applicant is qualified, they are approved and proceed to the next step, where a member of HR schedules a phone interview. If the applicant is unqualified, the application is rejected.
How do you configure an Approve/Reject step to satisfy this requirement?
Drag the value from the bottom to the correct configuration field.
1.Route to
2.If approved then
3.If rejected then
Work queue
Continue
Resolve
A Microjourney is a small part of the overall customer journey. The Microjourney focuses on accomplishing multiple goals.
Responses
False
True
False
Question
As part of an insurance claim case type, when field service agents file an assessment, they should select one of ten existing User IDs from a group of claim representatives. What type of field type do you configure to meet this requirement?
Responses
User Reference
User Reference
Picklist
Picklist
Boolean
Boolean
Text (single line)
User Reference
Question
In which situation is it appropriate to use a multi-step form?
Responses
A job application case requires the applicant to fill out personal information, enter job history, and provide a cover letter.
A job application case requires the applicant to fill out personal information, enter job history, and provide a cover letter.
A course selection case requires university students to choose courses they are interested in taking. Their academic advisor must approve their proposed schedule.
A course selection case requires university students to choose courses they are interested in taking. Their academic advisor must approve their proposed schedule.
An employee’s manager, senior manager, and director must review an expense report.
An employee’s manager, senior manager, and director must review an expense report.
An onboarding case requires an IT member to set up the hardware for a new hire and a facilities member to set up the desk of the new hire.
A job application case requires the applicant to fill out personal information, enter job history, and provide a cover letter.
Question
Which two statements identify why you automate correspondence? (Choose Two)
Responses
Automating correspondence keeps all interested parties informed of the current case status.
Automating correspondence keeps all interested parties informed of the current case status.
Automating correspondence allows you to advance the case.
Automating correspondence allows you to advance the case.
Automating correspondence allows you to send timely communication.
Automating correspondence allows you to send timely communication.
Automating correspondence allows for sending consistent information to users.
Automating correspondence allows you to send timely communication.
Automating correspondence allows for sending consistent information to users.
