PDPL Flashcards
When working the PDPL report, what are the two most important categories to look at?
1) Matured
2) Past Due
When filtering loans, what categories are important to keep?
- Grade
- Officer
- Loan Type
- Reason
- Balance
Where is the PDPL report found?
Emailed weekly or Projects folder
How long do we not log QRPC communication?
First 90 days overdue
Where can you find the QRPC communication log?
Doc Imaging
When looking at matured loans what two categories do we generally filter out?
1-14 days matured and graded/ current
What does *** mean next to a loan amount in FirstView?
We need to check CICS for full payment amount or amount past due.
Which is better for viewing mortgages, FirstView or CICS?
FirstView
Which is better for viewing all loans except mortgages, FirstView or CICS?
CICS
When do we contact a customer who is past due 30 days or more?
Contact and Log
At what point does the officer takeover QRPC logs?
90 Days
When does the foreclosure process begin?
120 days past due
