PDCA Cycle - Clauses from AS9100 Flashcards
Context of the Organization [and its QMS]
4
Understanding the Organization and its Context
4
Understanding the Needs & Expectations of Interested Parties
4
Determining the Scope of the QMS
4
Quality Management System and its Processes
4
[Top] Leadership [Responsibilities]
5
Leadership and Commitment
5
Customer Focus
5
Quality Policy
5
Communicating the Quality Policy
5
Organizational Roles, Responsibilities, and Authorities
5
[High-Level Business] Planning
6
Actions to Address Risks & Opportunities
6
A.K.A. Bonus: Preventative Action
Quality Objectives and Planning to Achieve Them
6
Planning of Changes
6
Support [and Resources]
7
People
7
Infrastructure
7
Environment for the Operation of Processes
7
A.K.A. Bonus: Work Environment
Monitoring and Measuring Equipment
7
A.K.A. Bonus: Calibration
Organizational Knowledge
7
Bonus: Versus Tribal Knowledge
Competence
7
Awareness
7
Communication
7
Documented Information
7
Creating and Updating (Documented Info)
7
Control of Documented Information
7
Operation [or Production or Manufacturing]
8
Operational Planning & Control
8
Operational Risk Management
8
Configuration Management
8
Product Safety
8
Prevention of Counterfeit Parts
8
Requirements for Products and Services
8
Customer Communication
8
Determining the Requirements for Products & Services
8
Review of the Requirements for Products & Services
8
Changes to Requirements for Products & Services
8
Design & Development Planning
8
Design & Development Inputs
8
Design & Development Controls
8
Design & Development Outputs
8
Design & Development Changes
8
Control of Externally Provided Processes, Products, and Services
8
Type & Extent of Control
8
Information for External Providers
8
A.K.A. Bonus: Suppliers
Production and Service Provision
8
Control of Production & Service Provision
8
Identification and Traceability
8
Property Belonging to Customers or External Providers
8
Preservation
8
Post-Delivery Activities
8
Control of Changes
8
Release of Products & Services
8
Control of Nonconforming Outputs
8
Performance Evaluation
9
Monitoring, Measurement, Analysis and Evaluation
9
Customer Satisfaction
9
Analysis and Evaluation
9
Internal Audit
9
Management Review
9
Management Review Inputs
9
Management Review Outputs
9
Improvement (of all kinds)
10
Nonconformity & Corrective Action [NC & CAR]
10
Continual Improvement
10
