PD1 Exam Flashcards

1
Q

What features does Salesforce provide for Selling to prospects and customers?

A

Leads and Opportunities to manage sales

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2
Q

What features does Salesforce provide for Helping customers after the sale?

A

Cases and Communities for customer engagement

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3
Q

What features does Salesforce provide for working on the go?

A

The customizable Salesforce mobile app

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4
Q

What features does Salesforce provide for Collaborating with coworkers, partners, and customers?

A

Slack, Chatter, and Communities to connect your company

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5
Q

What features does Salesforce provide for Marketing to your audience?

A

Marketing Cloud to manage your customer journeys`

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6
Q

What is an App in Salesforce?

A

a set of objects, fields, and other functionality that supports a business process

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7
Q

What are objects in Salesforce?

A

tables in the Salesforce database that store a particular kind of information

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8
Q

What are Records in Salesforce?

A

are rows in object database tables

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9
Q

What are fields in Salesforce?

A

columns in object database tables

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10
Q

How many Trailhead Playground orgs can you have at once?

A

10

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11
Q

The Salesforce platform is a _______ company. Everything we offer resides in the trusted, ________ __________.

A

cloud, multitenant cloud

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12
Q

What powers the Salesforce platform?

A

metadata

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13
Q

Where can you view performance data and get more information about how Salesforce secures data?

A

trust.salesforce.com

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14
Q

What does multitenancy on the Salesforce Platform mean?

A

You are sharing resources

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15
Q

How many times a year does Salesforce release an update?

A

3

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16
Q

What is metadata?

A

Any customizations you’ve made to the structure of your org that collect or use your organization’s data

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17
Q

What do the letters in API mean?

A

Application Programming Interface

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18
Q

What does API do?

A

Allow different pieces of software to connect to each other and exchange information

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19
Q

What automatically happens to connect your data with the org when you create a custom field or object?

A

Salesforce automatically creates and API name that serves as an access point between your org and the database

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20
Q

What does Salesforce use API names for?

A

To retrieve the metadata and data you’re looking for

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21
Q

What does MVC stand for?

A

Model View Controller

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22
Q

What does Model, View and Controller represent?

A

Model = Database Layer
view = User Interface Layer
Controller = Business Logic Layer

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23
Q

What can you use to write VIEW pages?

A

SFCD visual force pages

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24
Q

Each Visualforce page is associated with what?

A

a controller

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25
Q

What can you use to write Model Classes?

A

Apex

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26
Q

Workflows
Apex Classes
Triggers

Are what in the Salesforce Architecture?

A

Standard controllers and Custom (Apex) Controllers

27
Q

Visual Force pages
Page Layouts
Tabs

What modules in the Salesforce Architecture do these belong to?

A

View

28
Q

Objects
Fields
Relationships

Are what in the Salesforce Architecture?

A

Model

29
Q

Explain Model View Controller

A

Model is the schema and data, View is how that data is represented visually, Controller is how that data behaves

30
Q

What is the def of Schema in reference to Salesforce?

A

Refers to the structure of the database; the set of objects you have, the fields on those objects, and the relationships between them

31
Q

What does SFDC mean?

A

abbreviation for SalesForceDotCom

32
Q

What two programming models can you build Lightning components with?

A

The Lightning Web Components model and the original Aura Components model

33
Q

True or False;

LWC and Aura components can coexist and interoperate on a page.

A

True

34
Q

What is the majority of code written for LWC?

A

JavaScript and HTML

35
Q

True or False;

Although Aura Components is preferred, Aura Components does not support everything that LWC support.

A

False;

LWC are preferred, but Aura Components support everything.

36
Q

How is the term Aura Components changed when referring to the actual components and not the name?

A

Aura components (lowercase)

37
Q

Define Aura Components.

A

Self-contained and reusable units of an app

38
Q

What are the prebuilt Aura Components called?

A

The Base Lightning Components

39
Q

What are Base Lightning Components rendered to produce in the browser?

A

HTML DOM elements

40
Q

What all can a component contain?

A

Other components
HTML
CSS
JavaScript
Any other Web-enabled code

41
Q

How do you configure components?

A

By setting the named attributes that they expose in their definition

42
Q

What are the two events in the components framework? Explain both

A

Component events: handled by component itself or component that instantiates or contains the component

Application events: are handled by all components that are listening to the event. These events are essentially a traditional publish-subscribe model.

43
Q

Where do you write framework handlers?

A

in JavaScript controller actions

44
Q

What three functions does the Developer Console provide for Aura Component Development?

A

Use the menu bar (1) to create or open these Lightning resources:
Application
Component
Interface
Event
Tokens
Use the workspace (2) to work on your Lightning resources.
Use the sidebar (3) to create or open client-side resources that are part of a specific component bundle:
Controller
Helper
Style
Documentation
Renderer
Design
SVG

45
Q

Where can you view and customize objects in your org?

A

Object Manager

46
Q

What has quick links to a collection of pages?

A

Setup Menu

47
Q

What are the three main categories in the Setup Menu?

A

Administration, Platform Tools, and Settings

48
Q

What Setup Menu category lets you manage users and data?

A

Administration

49
Q

What Setup Menu category lets you customize your org the most (view and manage your data model, create apps, modify the user interface, and deploy new features, and programmatic development)

A

Platform Tools

50
Q

What Setup Menu category lets you manage your company information and org security?

A

Settings

51
Q

Important features of the Company Information page in Setup Menu?

A

At-a-glance view of your org
Find your org ID
See your licensing information
Monitor important limits like data and file usage

52
Q

Important features of the Users page in Setup Menu?

A

Reset passwords
Create new users and deactivate or freeze existing users
View information about your users

53
Q

Important features of the Profiles page in Setup Menu?

A

Manage who can see what with user profiles
Create custom profiles

54
Q

Important features of the View Setup Audit Trail page in Setup Menu?

A

See 6 months of change history in your org
Find out who made changes and when
Tool for troubleshooting org configuration issues

55
Q

Important features of the Login History page in Setup Menu?

A

See 6 months of login history for your org
View date, time, user, IP address, and more login data
Use for security tracking and adoption monitoring

56
Q

What are the five steps to develop a good AppExchange strategy?

A
  1. Identify the departments (stakeholders) that will use Salesforce
  2. Research apps that best meet stakeholder requirement
  3. Download app in a test environment ( free developer or Sandbox Edition)
  4. evaluate what you’ve tested
  5. Ready to Install and deploy
57
Q

What are questions to ask stakeholders about an App they might need?

A

What business problem are you trying to solve?
What are your main pain points right now?
How many users need this app?
What’s your budget?
What’s your timeline?

58
Q

What is a Developer Sandbox intended for? what does it include

A

testing in an isolated environment. Includes copy of your production org’s configuration (metadata).

59
Q

What is a Developer Pro Sandbox intended for and what does it include?

A

Development and testing in an isolated environment and hosts larger data sets than Dev Sandbox. includes copy of production org’s configuration (metadata)

60
Q

What syntax is required to call Aura methods from Lightning components?

A

@AuraEnabled

61
Q

What is an Aura component made of?

A

Markup, JavaScript, and CSS

62
Q

What syntax is used to store data within an Aura component?

A

aura:attribute

63
Q

What does “lightning:card do?

A

Base Lightning Compnent for displaying data

64
Q
A