PD1 Exam Flashcards
What features does Salesforce provide for Selling to prospects and customers?
Leads and Opportunities to manage sales
What features does Salesforce provide for Helping customers after the sale?
Cases and Communities for customer engagement
What features does Salesforce provide for working on the go?
The customizable Salesforce mobile app
What features does Salesforce provide for Collaborating with coworkers, partners, and customers?
Slack, Chatter, and Communities to connect your company
What features does Salesforce provide for Marketing to your audience?
Marketing Cloud to manage your customer journeys`
What is an App in Salesforce?
a set of objects, fields, and other functionality that supports a business process
What are objects in Salesforce?
tables in the Salesforce database that store a particular kind of information
What are Records in Salesforce?
are rows in object database tables
What are fields in Salesforce?
columns in object database tables
How many Trailhead Playground orgs can you have at once?
10
The Salesforce platform is a _______ company. Everything we offer resides in the trusted, ________ __________.
cloud, multitenant cloud
What powers the Salesforce platform?
metadata
Where can you view performance data and get more information about how Salesforce secures data?
trust.salesforce.com
What does multitenancy on the Salesforce Platform mean?
You are sharing resources
How many times a year does Salesforce release an update?
3
What is metadata?
Any customizations you’ve made to the structure of your org that collect or use your organization’s data
What do the letters in API mean?
Application Programming Interface
What does API do?
Allow different pieces of software to connect to each other and exchange information
What automatically happens to connect your data with the org when you create a custom field or object?
Salesforce automatically creates and API name that serves as an access point between your org and the database
What does Salesforce use API names for?
To retrieve the metadata and data you’re looking for
What does MVC stand for?
Model View Controller
What does Model, View and Controller represent?
Model = Database Layer
view = User Interface Layer
Controller = Business Logic Layer
What can you use to write VIEW pages?
SFCD visual force pages
Each Visualforce page is associated with what?
a controller
What can you use to write Model Classes?
Apex