PD1 Exam

Question 1

What features does Salesforce provide for Selling to prospects and customers?

Answer 1

Leads and Opportunities to manage sales

Question 2

What features does Salesforce provide for Helping customers after the sale?

Answer 2

Cases and Communities for customer engagement

Question 3

What features does Salesforce provide for working on the go?

Answer 3

The customizable Salesforce mobile app

Question 4

What features does Salesforce provide for Collaborating with coworkers, partners, and customers?

Answer 4

Slack, Chatter, and Communities to connect your company

Question 5

What features does Salesforce provide for Marketing to your audience?

Answer 5

Marketing Cloud to manage your customer journeys`

Question 6

What is an App in Salesforce?

Answer 6

a set of objects, fields, and other functionality that supports a business process

Question 7

What are objects in Salesforce?

Answer 7

tables in the Salesforce database that store a particular kind of information

Question 8

What are Records in Salesforce?

Answer 8

are rows in object database tables

Question 9

What are fields in Salesforce?

Answer 9

columns in object database tables

Question 10

How many Trailhead Playground orgs can you have at once?

Answer 10

10

Question 11

The Salesforce platform is a _______ company. Everything we offer resides in the trusted, ________ __________.

Answer 11

cloud, multitenant cloud

Question 12

What powers the Salesforce platform?

Answer 12

metadata

Question 13

Where can you view performance data and get more information about how Salesforce secures data?

Answer 13

trust.salesforce.com

Question 14

What does multitenancy on the Salesforce Platform mean?

Answer 14

You are sharing resources

Question 15

How many times a year does Salesforce release an update?

Answer 15

3

Question 16

What is metadata?

Answer 16

Any customizations you’ve made to the structure of your org that collect or use your organization’s data

Question 17

What do the letters in API mean?

Answer 17

Application Programming Interface

Question 18

What does API do?

Answer 18

Allow different pieces of software to connect to each other and exchange information

Question 19

What automatically happens to connect your data with the org when you create a custom field or object?

Answer 19

Salesforce automatically creates and API name that serves as an access point between your org and the database

Question 20

What does Salesforce use API names for?

Answer 20

To retrieve the metadata and data you’re looking for

Question 21

What does MVC stand for?

Answer 21

Model View Controller

Question 22

What does Model, View and Controller represent?

Answer 22

Model = Database Layer
view = User Interface Layer
Controller = Business Logic Layer

Question 23

What can you use to write VIEW pages?

Answer 23

SFCD visual force pages

Question 24

Each Visualforce page is associated with what?

Answer 24

a controller

Question 25

What can you use to write Model Classes?

Answer 25

Apex

Question 26

Workflows Apex Classes Triggers Are what in the Salesforce Architecture?

Answer 26

Standard controllers and Custom (Apex) Controllers

Question 27

Visual Force pages Page Layouts Tabs What modules in the Salesforce Architecture do these belong to?

Answer 27

View

Question 28

Objects Fields Relationships Are what in the Salesforce Architecture?

Answer 28

Model

Question 29

Explain Model View Controller

Answer 29

Model is the schema and data, View is how that data is represented visually, Controller is how that data behaves

Question 30

What is the def of Schema in reference to Salesforce?

Answer 30

Refers to the structure of the database; the set of objects you have, the fields on those objects, and the relationships between them

Question 31

What does SFDC mean?

Answer 31

abbreviation for SalesForceDotCom

Question 32

What two programming models can you build Lightning components with?

Answer 32

The Lightning Web Components model and the original Aura Components model

Question 33

True or False; LWC and Aura components can coexist and interoperate on a page.

Answer 33

True

Question 34

What is the majority of code written for LWC?

Answer 34

JavaScript and HTML

Question 35

True or False; Although Aura Components is preferred, Aura Components does not support everything that LWC support.

Answer 35

False; LWC are preferred, but Aura Components support everything.

Question 36

How is the term Aura Components changed when referring to the actual components and not the name?

Answer 36

Aura components (lowercase)

Question 37

Define Aura Components.

Answer 37

Self-contained and reusable units of an app

Question 38

What are the prebuilt Aura Components called?

Answer 38

The Base Lightning Components

Question 39

What are Base Lightning Components rendered to produce in the browser?

Answer 39

HTML DOM elements

Question 40

What all can a component contain?

Answer 40

Other components HTML CSS JavaScript Any other Web-enabled code

Question 41

How do you configure components?

Answer 41

By setting the named attributes that they expose in their definition

Question 42

What are the two events in the components framework? Explain both

Answer 42

Component events: handled by component itself or component that instantiates or contains the component Application events: are handled by all components that are listening to the event. These events are essentially a traditional publish-subscribe model.

Question 43

Where do you write framework handlers?

Answer 43

in JavaScript controller actions

Question 44

What three functions does the Developer Console provide for Aura Component Development?

Answer 44

Use the menu bar (1) to create or open these Lightning resources: Application Component Interface Event Tokens Use the workspace (2) to work on your Lightning resources. Use the sidebar (3) to create or open client-side resources that are part of a specific component bundle: Controller Helper Style Documentation Renderer Design SVG

Question 45

Where can you view and customize objects in your org?

Answer 45

Object Manager

Question 46

What has quick links to a collection of pages?

Answer 46

Setup Menu

Question 47

What are the three main categories in the Setup Menu?

Answer 47

Administration, Platform Tools, and Settings

Question 48

What Setup Menu category lets you manage users and data?

Answer 48

Administration

Question 49

What Setup Menu category lets you customize your org the most (view and manage your data model, create apps, modify the user interface, and deploy new features, and programmatic development)

Answer 49

Platform Tools

Question 50

What Setup Menu category lets you manage your company information and org security?

Answer 50

Settings

Question 51

Important features of the Company Information page in Setup Menu?

Answer 51

At-a-glance view of your org Find your org ID See your licensing information Monitor important limits like data and file usage

Question 52

Important features of the Users page in Setup Menu?

Answer 52

Reset passwords Create new users and deactivate or freeze existing users View information about your users

Question 53

Important features of the Profiles page in Setup Menu?

Answer 53

Manage who can see what with user profiles Create custom profiles

Question 54

Important features of the View Setup Audit Trail page in Setup Menu?

Answer 54

See 6 months of change history in your org Find out who made changes and when Tool for troubleshooting org configuration issues

Question 55

Important features of the Login History page in Setup Menu?

Answer 55

See 6 months of login history for your org View date, time, user, IP address, and more login data Use for security tracking and adoption monitoring

Question 56

What are the five steps to develop a good AppExchange strategy?

Answer 56

1. Identify the departments (stakeholders) that will use Salesforce 2. Research apps that best meet stakeholder requirement 3. Download app in a test environment ( free developer or Sandbox Edition) 4. evaluate what you've tested 5. Ready to Install and deploy

Question 57

What are questions to ask stakeholders about an App they might need?

Answer 57

What business problem are you trying to solve? What are your main pain points right now? How many users need this app? What’s your budget? What’s your timeline?

Question 58

What is a Developer Sandbox intended for? what does it include

Answer 58

testing in an isolated environment. Includes copy of your production org's configuration (metadata).

Question 59

What is a Developer Pro Sandbox intended for and what does it include?

Answer 59

Development and testing in an isolated environment and hosts larger data sets than Dev Sandbox. includes copy of production org's configuration (metadata)

Question 60

What syntax is required to call Aura methods from Lightning components?

Answer 60

@AuraEnabled

Question 61

What is an Aura component made of?

Answer 61

Markup, JavaScript, and CSS

Question 62

What syntax is used to store data within an Aura component?

Answer 62

aura:attribute

Question 63

What does "lightning:card do?

Answer 63

Base Lightning Compnent for displaying data