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PCM 101 (BSED 1H) > PCM 101 - Lesson 1 > Flashcards

PCM 101 - Lesson 1 Flashcards

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1
Q

It is the principal method of human communication consisting of words used in a structured and conventional way.

A

Language

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2
Q

It is a structured system of communication

A

Language

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3
Q

It is a method of communication that involves the use of human languages

A

Language

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4
Q

It is the scientific study of language

A

Linguistics

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5
Q

It is the act of transferring information from one place, person, or group to another.

A

Communication

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6
Q

It is the transmission of message from sender to recipient

A

Communication

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7
Q

What are the three parts of communication?

A
  1. Sender
  2. The message
  3. Recipient
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8
Q

A type of communication according to mode that uses words in transferring information.

A

Verbal communication

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9
Q

A type of communication according to mode that uses facial expressions, postures, gestures, and no words at all.

A

Non-verbal communication

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10
Q

A type of communication according to mode that uses signages, graphs, illustrations, charts, arts, and any other things that we can see

A

Visual communication

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11
Q

What are the five multimodal type of communication?

A
  1. Visual
  2. Aural
  3. Linguistics
  4. Spatial
  5. Gestural
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12
Q

A type of multimodal communication that takes place when we hear sounds or musics

A

Aural communication

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13
Q

A type of multimodal communication that determines our way of communicating base on our closeness to the person we are communicating. It involves level of intimacy or closeness.

A

Spatial communication

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14
Q

It is the circumstance or environment in which the communication takes place

A

Context

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15
Q

Recite the four aspects of context according to DeVito (2005)

A
  1. Physical context
  2. Cultural context
  3. Socio-psychological context
  4. Temporal context
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16
Q

In this aspect of context, our behavior of communicating changes depending on the place where the communication occurred.

A

Physical context

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17
Q

In this aspect of context, our values, beliefs, life style, and behavior will depend on the culture you are in.

A

Cultural context

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18
Q

In this aspect of context, it involves how we relate to people around us. This context has something to do with our personal experience and the intimacy level between us and the people we are communicating.

A

Socio-psychological context

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19
Q

In this aspect of context, your initial reaction that fits to the context is involved.

A

Temporal context

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20
Q

It involves talking to oneself.

A

Intrapersonal communication

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21
Q

Also known as self / inner talk, inner monologue, or inner dialogue.

A

Intrapersonal communication

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22
Q

Psychologists call the intrapersonal communication as ___________ and ____________

A

Self-verbalization, self-statement

23
Q

The latin prefix “intra” in intrapersonal communication means what?

A

Within or inside

24
Q

Recite the five types of communication according to context

A
  1. Intrapersonal communication
  2. Interpersonal communication
  3. Extended communication
  4. Organizational communication
  5. Intercultural communication
25
Q

It occurs when the interactive exchange takes place from two or more individuals

A

Interpersonal communication

26
Q

The latin prefix “inter” in interpersonal communication means what?

A

Between, among, and together

27
Q

Interpersonal communication vs Transactional talks

• It involves greetings only

A

Interpersonal communication

28
Q

Interpersonal communication vs Transactional talks

• it involves getting to know each other
• its aim is to maintain social relationship

A

Interpersonal communication

29
Q

Interpersonal communication vs Transactional talks

• ordinary conversation

A

Interpersonal communication

30
Q

Interpersonal communication vs Transactional talks

• its objective is to achieve something in the end of the conversation

A

Transactional talks

31
Q

Interpersonal communication vs Transactional talks

• formal and profound conversation

A

Transactional talks

32
Q

Interpersonal communication vs Transactional talks

• its aim is to accomplish or resolve something in the end of the conversation

A

Transactional talks

33
Q

This type of communication according to context involves the use of electronic media like TV, radio, virtual conferencing, and other technological means.

A

Extended communication

34
Q

This type of communication according to context takes place within an organization like a company.

A

Organizational communication

35
Q

Two types of organizational structure

A
  1. Formal structure
  2. Informal structure
36
Q

Four approaches in formal structure

A
  1. Downward communication
  2. Upward communication
  3. Horizontal communication
  4. Crosswise communication
37
Q

It is an approach in formal structure that flows from upper to lower positions in an organization. From superior to subordinates. “Top-down”

A

Downward communication

38
Q

It is an approach in formal structure that flows from lower to upper positions in an organization. From subordinate to superior. “Bottom-up”

A

Upward communication

39
Q

It is a lateral approach in formal structure wherein employees send their message to other employees that have the same level of positions but assigned in a different units or departments.

A

Horizontal communication

40
Q

It is a diagonal approach in formal structure wherein employees send their message to other employees that have different level of positions and assigned in different units or departments

A

Crosswise communication

41
Q

In an organization, gossips and rumors are types of messages that are considered as __________. Such messages are caused by dissatisfaction from employees regarding their superiors and the rules being regulated.

A

Informal structure

42
Q

It refers to the culture within an organization. It involves the core values, mission, vission, and development of an organization.

A

Organizational culture

43
Q

It refers to the small group of people where communication is present.

A

Communication group

44
Q

It is a type of communication according to context that takes place when a person communicate with another person who has different linguistic, religious, ethnic, social, and professional backgrounds.

A

Intercultural communication

45
Q

Two types of communication according to purpose or style

A

Formal and Informal

46
Q

It is a type of communication according to purpose or style that employs formal language and is used in lectures, public speeches, research, project proposals, reports, and business letters.

A

Formal communication

47
Q

It is a type of communication according to purpose or style that employs personal and ordinary language. It is used when talking to a friend, family member, or an acquaintance. Its main purpose is to simply maintain and enhance our social life/relationships.

A

Informal communication

48
Q

In Berlo’s Model of Communication, what do you mean by S.M.C.R.?

A

S-ource
M-essage
C-hannel
R-ecipient

49
Q

In Berlo’s Model of Communication, what are the factors that affect the Source and Recipient in encoding and decoding the message respectively?

A

Communication skills
Attitude
Knowledge
Social system
Culture

50
Q

In Berlo’s Model of Communication, what are the components of a good Message?

A

Connect
Elements
Treatment
Structure
Code

51
Q

In Berlo’s Model of Communication, what are the different Channels in transferring and recieving messages?

A

Seeing
Hearing
Touching
Smelling
Tasting

52
Q

Recite the 7C’s of Effective Written Communication

A
  1. Be clear
  2. Be concise
  3. Be concrete
  4. Be correct
  5. Be coherent
  6. Be complete
  7. Be courteous
53
Q

Recite the five general principles of effective communication

A
  1. Know your purpose of communicating
  2. Know your audience
  3. Know your topic
  4. Adjust you speech or writing to the context of the situation
  5. Work on the feedback given to you
54
Q

Recite the five principles of effective oral communication

A
  1. Be clear with your purpose
  2. Be complete with the message you deliver
  3. Be concise
  4. Be natural with your delivery
  5. Be specific and timely with your feedback

PCM 101 (BSED 1H) (1 decks)

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