Payments Flashcards

Learn payments

1
Q

What are the different payment forms ?

A

Cash, check, ACH, credit, debit, prepaid

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2
Q

C2B payment market size?

A

$40T in annual volume, 300-400B fees per year. Growing ~5% a year

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3
Q

Why is the payments space attractive?

A
  • Shift from cash to digital, esp. in emerging digital economies
  • Capital light business models
  • High returns on capital
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4
Q

Why is the payments space unattractive?

A
  • High (and always shifting) regulatory focus
  • Lots of intermediaries in value chain jockeying for economics
  • Complex payment schemes in individual countries
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5
Q

What are the drivers of growth in the payments industry? What are the key KPIs?

A
  • Personal consumption / GDP growth
  • Penetraion of online / digital payments (40% currently)
  • # of Payments and TPV are the KPIs
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6
Q

What are the different fees in the payment ecosystem?

A
  • Merchant Discount Rate (MDR), biggest fee that pays the rest of the ecosystem (2.5-3%)
  • Interchange Fee, paid to issuer (~1.5%)
  • Network fee, “assessment” paid to network (very small, fixed, $.10-ish)
  • Processing fee, paid to processor (small)
  • Acquiring fee, paid to merchant acquirer (small)
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7
Q

Which is higher debit or credit interchange?

A
  • Credit interchange is higher because it isn’t regulated
  • Debit interchange regulated by Durbin Act
  • Debit like 1.5%, Credit like 2.5%
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8
Q

Payments Players: Issuers (What are they and examples)

A
  • The FI/party that issues a card to customers
  • Acquires end-customer, assumes credit risk, issues cards, etc.
  • Issuers earn revenue from interchange fees, which are the largest portion of economics per transaction
  • Examples: Chase, Chime, Brex
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9
Q

Payment Players: Merchant Acquirers (What are they and examples)

A
  • The merchant-acquirer sits between the Merchant and the Network
  • The acquirer routes a card authorization request through the appropriate network, if the account is in good standing with the issuer it is authorized
  • Chargeback management: responsible for managing disputes between cardholders and merchants
  • Merchant acquirers make money from the MDR, then pay out all the other players (networks, issuer, etc.), keeps the acquiring fee
  • Examples: Chase Paymentech, Wells Fargo Merchant Services, FirstData, Heartland
  • We will not consider Stripe as an acquirer, they get their own classification
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10
Q

Payments Players:

Networks (What are they and examples)

A
  • Serves as the rails that enable data transmission, connecting other parties involved in the transaction (i.e. merchant to acquirer to issuer)
  • They set the operating rules for the parties involved to facilitate acceptance
  • Provides real-time availability for authorization, as well as fraud detection, etc.
  • Networks make money on a per transaction basis (about .13%) in the form of a “assessment” fee, as well as a processing fee for the communication between issuers and acquirers
  • Examples: Visa, MC, Amex
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11
Q

Payments Players: Payment Gateways / ISOs (What are they and Examples)

A
  • A service that securely sends credit card info from a website to the network for processing, then returns transaction details and responses from the network back to the website
  • These act as “passthrough” entities for merchants to create a merchant account relationship. i.e. You do not have a direct merchant account relationship with Stripe because it isn’t a bank, but it handles all of the merchant account relationship for you (kind of like a challenger bank using a partner bank to get banking features)
  • Specialty is being a best-in-class customer-facing UX, to make the process much more simple
  • ISOs take what is basically an MDR from the Merchant (they price their agreements themselves), then payout the other players
  • Facilitates merchant’s relationships with merchant accounts, but isn’t actually a bank so isn’t regulated like one
  • Examples: Stripe, Adyen, Square
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12
Q

What is a Card Scheme?

A
  • Set of functions, procedures, arrangements, and devices that enable a cardholder to make a transaction with a third party such as a retailer
  • The protocols of transferring card transaction info from acquirer to issuer
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13
Q

Why is Amex special?

A
  • Amex is special because it is an issuer and a merchant acquirer, and even the network
  • It has a banking and acquiring subsidiary so that it cuts out others out of the process
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14
Q

Illustrative example of the economics of a transaction.

A
  • Total MDR = $2.50
  • Interchange = $1.75 out of MDR (paid to issuer)
  • Assessment / Network Processing = $.25 (to network)
  • Acquirer Fee = $.50 (to merchant acquirer)
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15
Q

Illustrative walkthrough of a card payment.

A
  • Issuing bank gives a consumer a credit card
  • Consumer pays at a merchant via a POS
  • The acquirer / processor passes payment information to the card network
  • The card network identifies and connects the issuing and acquiring banks, enabling the transaction
  • The merchant acquirer bank (merchant account) fronts the money to the merchant until funds are transferred from the issuing bank
  • the merchant pays the acquirer the MDR, then the acquirer pays out the other parts of the ecosystem
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16
Q

Who sets interchange fees?

A

the NETWORKS

17
Q

What is the maximum amount of Debit interchange charged for institutions regulated by the Durbin amendment?

A
  • $.21 + 0.05%

- this compares to an average of $.51 per Txn of interchange generated by Durbin EXEMPT institutions

18
Q

How does European interchange compare to interchange in the US?

A
  • European interchange is much lower
  • .2% for debit, .3% for credit
  • Very highly regulated
19
Q

How does a digital wallet payment differ from a classic debit/credit payment? (Starbucks example)

A
  • Using an app digital wallet (in-wallet balance) actually circumvents the traditional payment walk-through we went through previously
  • A player that has a digital wallet is actually using a bank’s ACH network to route customer’s money to their “wallet” offering
  • Then, when a customer buys using their wallet, the transaction is within a closed-loop system with the owner of the wallet
  • STARBUCKS: you upload money to your wallet (Starbucks only pays ACH fees), then use those funds to buy Starbucks, all of which means no economics are generated by the network system
  • The networks have fought against this with TOKENIZATION
20
Q

Why have debit/credit payment methods remained more popular than digital wallets?

A
  • Rewards on debit/credit cards have made people loyal to paying that way. It also makes no difference to them if you think about it (they’re paying the same price either way, so rewards are nice)
  • ACH is dangerous because it takes a few days to clear, so increases chance for fraud. The debit rails/protocols can help confirm that a person actually has the ability to pay.
  • Visa’s introduction of “tokenization” which has solidified the networks in a position of power again
21
Q

Which (4) countries do not have the card networks as their primary method of electronic payments?

A

China, India, Indonesia, Brazil

22
Q

What is the Visa Token Service? Why Does it Matter?

A
  • Token service reestablished the Networks’ power/dominance in the payments industry for digital payments. Basic idea is to allow payments to be processed without exposing actual “live” payment details that could be stolen/compromised
    PROCESS:
  • Customer pays on a digital payment service (retailer or wallet) by entering their card info
  • The digital payment service provider requests a token from Visa
  • Visa shares the token request with the account issuer (end-user’s bank)
  • With the issuer’s approval, Visa replaces the consumer’s vanilla card number (which isn’t the true “live” number) with a unique token
  • Visa shares the token with the requestor for online use. A token can be limited to a specific device, merchant, or # of purchases before expiring, providing flexibility.
  • https://usa.visa.com/dam/VCOM/Media%20Kits/PDF/visa-security-tokenization-infographic.pdf
23
Q

What is the ACH (Automated Clearing House) Network? What are the two types of ACH transactions?

A
  • Moves $41 TRILLION per year
  • ACH is a bank-to-bank transfer system, which uses a batch processing system where FIs accumulate ACH transactions throughout the day for later batch processing
  • Two typles: ACH Direct Deposit, and ACH Direct Payment
  • ACH usually clears in 1-2 business days. New NACHA operating rules allow for same-day settlement too.
  • Direct deposit, e-check, direct pay, etc. all go through ACH
  • EXAMPLE: When you use your bank account in paypal to pay for something, that’s ACH
24
Q

What is a mobile / digital wallet?

A
  • A mobile wallet stores credit card, debit card, coupons, or reward cards information.
  • A digital wallet is a way to carry your credit and debit card information in a secure digital form on your mobile device (smartphone, smartwatch, tablet). Instead of using your physical plastic card to make purchases, a digital wallet allows you to pay almost anywhere.
  • You can usually also hold balances in your mobile wallet as well (such as Venmo)
25
Q

What is an NFC and an NFC-enabled POS?

A

NPC = Near Field Communication
This is the chip in the POS system that allows you just wave your smartphone with Apple Pay and have a payment go through using a digital wallet