Pax/troop Requirements

Question 1

List 4 Ground duties for the LM

Answer 1

Prepare the Aircraft, Supervisere on/off Loading,

Secure all cargo, preflight

Question 2

The Loadmaster coordinates with?

Answer 2

Aerial port, passengers, crewmembers, maintenance

Question 3

The loadmasters duties require the accomplishment of the aircraft __________

Answer 3

Cargo w&b (Form F)

Question 4

To Maintain proficiency you must be knowledgeable of ______, _____, _______.

Answer 4

Directives, technical orders and operational policies/procedures

Question 5

Who is the key to good costumer relation?

Answer 5

Loadmaster

Question 6

Define costumer relations

Answer 6

To do whatever is necessary to make the flight as safe and pleasureable as possible for the pax

Question 7

5 principles to ensure good pax relations

Answer 7

1. Use proper titles
2. Avoid arguements/controverses
3. Indicate interest
4. Use diplomacy
5. Answer friendly, understandable, non-technical

Question 8

Who Can sit in an emergency exit row?

Answer 8

Adult 15 or older who Can speak english/language

Question 9

In What order are pax boarded

Answer 9

1. DV
2. Blue bark
3. Coin assist
4. Families and dependents
5. Unacompanied

Question 10

Define a coin assist

Answer 10

Dependent of prisoner of war and missing in action

Question 11

To ensure comfort in flight check these three items.

Answer 11

1. Cabin temperature
2. Pax w small children
3. Cabin cleanliness

Question 12

After landing in additional to on/offloading of the Ac What other duties is the LM responsible to perform?

Answer 12

1. Handle all costums paperwork

2. Ensure the Ac and equip is ready for next scheduled flight

Question 13

Type of pax briefing

Answer 13

1. Departure
2. Enroute departure
3. After takeoff
4. Meal
5. Inflight refueling
6. Prearrival
7. After landing