Pax Handling Flashcards
CATEGORIES OF PASSENGERS WITH DISABILITIES REQUIRING WHEELCHAIR
WCHR WCHS WCHC
WCHR:
Passengers who can ascend/descend steps and make their own way to/from their
cabin seats, but cannot walk long distances.
WCHS:
Passengers who cannot ascend/descend steps, but are able to make their own
way slowly to/from their cabin seats.
WCHC:
Passengers who are completely immobile and require wheelchairs to/from the
aircraft and to/from their cabin seats.
CARRIAGE OF THERAPEUTIC OXYGEN BOTTLES
Only six bottles of oxygen is permitted to be carried on all Ethiopian flights.
What are UNACCOMPANIED MINORS?
Children between the age of 5 & 12
Where there are 14 or more supernumerary crewmember
What’s an Infant?
An infant is a baby under 2 years old and cannot travel unaccompanied.
Ethiopian will refuse carriage or onward carriage when
in the exercise of reasonable
discretion, it is considered that a passenger
MDA Documents
a) Manner or conduct is improper or inappropriate.
b) Does not observe instructions of authorized Air Line Officials.
c) Are apparently under the influence of alcohol or narcotics.
d) Are apparently suffering from an infectious or contagious disease(s).crew members
are also responsible to evaluate a traveler with a suspected communicable disease,
based on the presence of certain other signs or symptoms.
e) Are apparently of unsound mind.
f) Are women in the late stages of pregnancy unless in possession of a doctor’s
certificate stating fitness for travel.
g) Are persons not in possession of the requisite documents.
OFF-LOADING disruptive passenger
on ground, on air or extreme situations
PIC is authorized:
on the ground, to return the aircraft to the stand and off-load the passenger
in flight, to off-load the
passenger at the next scheduled place of landing or
In extreme situations, to divert to the nearest airport and off-load the
passenger at that airport.
What’s INAD and their limitations?
a person who is refused entry by the immigration
This category of passenger will generally not pose any threat to flights and
therefore are not limited to any number, and do not need special authorization to travel.
as long as these INAD passengers are willing to voluntarlly return home and may not
pose potential risk to flight safety
What’s is DEPO?
a person who has entered a country and who some time later is
formally ordered by the authorities to be removed from that country.
What is a PRISONER?
A prisoner passenger is a person who is charged with a criminal offence and is wanted by
the governmental authorities of another country or is being sent home to the home
country for trial/conviction.
MASS DEPORTATIONS
Individuals or mass deportation of persons from countries like Saudi Arabia and others
can be accepted unaccompanied (without escort) when the deportees are over stayers or
have gone through the prison system or are directly being deported, etc. In all cases the
deportees should be willing to voluntarily return and do not pose any harm in flight or
any risk to the flight safety.
What’s is PRM?
Passengers on a wheel chair, on a stretcher, who are blind, with impaired hearing, who
are pregnant are called PRM.
passengers with reduced mobility categories are subdivided into the following groups:
I. Ambulatory Passengers able to reach an emergency exit during an evacuation
without assistance
II. Passengers requiring assistance in order to reach an Non Ambulatory
emergency exit during an evacuation. A non-ambulatory passenger is one
who is not able to board and deplane from an aircraft unassisted or who is
not able to move about the aircraft unassisted.
A non-ambulatory passenger may travel alone except in the case of a non-ambulatory
passenger cannot feed himself or manage his own bodily functions in the toilet, an
accompanying able bodied person/attendant must be provided,
