Paul Mitchell/learning Types Flashcards
Where do you place your Paul Mitchell student technical kit when you are working in the clinic classroom?
In your locker or under your station.
Where are food and drinks only allowed?
In the Future Professional lounge.
Cell phones may be used:
In the Future Professional lounge.
When greeting your. Service guest, you should shout his or her name from your station.
False.
The dress code includes:
Hair and makeup done before arriving at the school, black on black with name tag, professional attire such as classic, fashion forward and trendy.
What time do you need to call in if you will be late or will not attend school that day?
9:30am (30 mins before class starts)
What circumstances will put you on the Back on Track list?
Submitting your worksheet late, having singles on your worksheet, falling behind in theory exams.
What day of the week is mandatory and missing this day will lead to an advisory?
Monday
What are the three laws of the mind?
You can only focus on one thing at a time.
You can’t avoid a don’t.
You move toward what you focus on.
What does F.A.C.E. stand for?
Find what is working.
Acknowledge it.
Celebrate it.
Enjoy your victory.
What is forward focus?
Being solution-oriented, a system of managing your thoughts and energy, making a 10% shift.
What is your multiple intelligence?
Spatial
What are the 3 P’s of an affirmation?
Personal
Positive
Present
2-Minute plan in proper order
Wait to clean your service area. Escort your guest to the service desk. Introduce your guest to the service team. Pull products and focus on solutions. Reserve a future service time. Give your guest a business card and 5 more business cards. Ask for a referral. Say thank you. Clean your service area.
10 Opportunities in order.
Create magic! First Identify challenges Recommend solutions The Wash House Educate your guest Talk professionally Recommend The Color Bar and other services Style experience Review and recommend 2-Minute plan
